I'm going to miss bitsler.io soooo much. 100% legit site, amazing games and awesome support staff. I just requested my final redemption but live support is shut down already. Does anyone know e... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I just read a negative reviews about Jenny from customer service. My experience with her was great, she was nice and helpful. And I've chatted with other customer service people, and they are... See more
Honestly wasn’t sure at first but the customer service has me convinced along with the solid game selection and layout of the platform I’m playing here more and more the customer service is on point a... See more
Other sites don’t really interact on social media but bitsler.io does and it’s pretty cool to have that interaction. They run social giveaways nearly everyday you could enter. The jackpots actually fe... See more
Company details
Written by the company
Social Casino
Contact info
Isle of Man
- support@bitsler.io
- bitsler.io
4.5
Excellent
86 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So far I couldn't complain about…
So far I couldn't complain about bitsler if I tried. I had some troubles with submitting my proof of address for a couple days and the support team was above and beyond what I ever could have expected, in terms of patience kindness and overall help. Jenny Mike and Gabriel of the support all are top tier when it comes to support teams. Now I will say you will see in the chat rooms on the site that people are complaining that vip transfer takes too long. Don't fall for it. If their doing a vip transfer they dont realize it's a privilege for bitsler to even offer it as well as to give them any bonus for doing so. If you remain respectful and don't pester support 34 times a day then yeah it'll take longer. But don't take my word for it. Get on there and see for yourself!
27 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you so much for your detailed review! We're pleased to hear that your experience with Bitsler has been nothing short of positive. It’s fantastic to know that our support team—especially Jenny, Mike, and Gabriel—went above and beyond to assist you with your proof of address.
We appreciate your perspective on the VIP transfer feature as well. As you mentioned, it's a premium part of our service, and we're continuously working to ensure that every aspect of it reflects the privilege we aim to provide. Your understanding and respectful approach truly encapsulate the spirit of our community.
Thanks again for your trust and support. We look forward to continuing to deliver the excellent experience you've come to enjoy at Bitsler!
Cheers,
The Bitsler.io Team
Great casino with good customer support…
Great casino with good customer support and a cool owner.. Community is pretty cool too. Bitsler is one of the oldest crypto casino affiliations and this sweeps stake site has just as much variety as the other.
17 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for the fantastic review! We're thrilled to hear you enjoy our casino, responsive customer support, and vibrant community at Bitsler.io. Your kind words about our cool site and the wide variety of games we offer truly inspire us to continue delivering an exceptional gaming experience.
Happy gaming,
The Bitsler.io Team
Bitsler is honestly one of the best
Bitsler is honestly one of the best crypto gaming platforms I’ve used. The interface is clean and easy to navigate, and there are tons of slots to keep things fun. I really like the VIP transfer option and the loyalty rewards — they definitely keep me coming back. What I appreciate the most is how fair and transparent everything feels. Withdrawals are always fast, and their customer service is super helpful, quick, and polite. Overall, just a great place to play.
26 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for sharing such an awesome review! We're thrilled to hear that Bitsler is one of your favorite crypto gaming platforms. Our team works hard to create an intuitive, engaging environment—from our clean interface and exciting slot offerings to the rewarding VIP transfer option and loyalty rewards. It’s fantastic to know that our commitment to fairness, fast withdrawals, and top-notch customer service is making a difference in your experience. We're grateful to have you as part of our community and look forward to keeping the good times rolling.
Happy gaming!
The Bitsler.io Team
Dope site got a nice vip transfer to…
Dope site got a nice vip transfer to get you on track with where you were else where good time to start and invite some affiliates since site is new and not many have discovered it yet
25 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for your awesome review! We're thrilled that you enjoyed our VIP transfer feature—it’s designed to keep you right on track, just like you experienced elsewhere. As one of the early adopters, your excitement and initiative in inviting affiliates mean a lot to us. We're excited for you to be part of our growing community on Bitsler.io!
Happy gaming,
The Bitsler.io Team
So far
So far? Exactly what you would ask for. Staff is running hard and fast to tend to a gross amount of VIP trans. They are friendly, real people with a little edge I particularly enjoy.
27 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for sharing your fantastic feedback! We’re thrilled to hear that Bitsler.io is delivering exactly what you were looking for. Our team works tirelessly to manage VIP transfers swiftly, and it’s great to know our friendly, down-to-earth staff—with that extra bit of edge—is resonating with you. Your support inspires us to keep pushing for excellence!
Happy gaming,
The Bitsler.io Team
Great casino true to its word and games…
Great casino true to its word and games are smooth with nice transitions just an all around great site
27 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for your fantastic review! We're thrilled to hear that you find our casino true to its word and enjoy the smooth game-play and transitions. Your feedback inspires us to keep providing a great site experience for our community.
Happy gaming,
The Bitsler.io Team
Hands down the best site I've played…
Hands down the best site I've played on. The greatest support staff and fantastic game selection with vip perks to match!
27 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for your amazing review! We're thrilled to hear that you consider Bitsler.io the best site you've played on. Our incredible support staff and the fantastic game selection with VIP perks mean the world to us, and it's great to know they're making your experience outstanding. Your feedback energizes our team to keep raising the bar. Happy gaming!
Cheers,
The Bitsler.io Team
My new favorite place rewards are…
My new favorite place rewards are competitive and vip transfer available with achievable requirements as I truly just didn't want to lose my rank over at that beefy place...some of the games I miss are there like triple hott 777s and joker queen. It's for sure Worth checking out and u can get 15sc for 5 bucks and a few free sc when u sign up so it gives u a decent amount to try it. Support is very helpful although a bit swamped at the moment they seem to acually want to help the players witch helps so much when something does come up as it sometimes does with online gaming. Oh and I hit 500x on slots there today witch is truly what matters is the games win!!!
26 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for the detailed and fantastic review! We're thrilled that our competitive rewards and achievable VIP transfer are working in your favor, keeping your rank intact. It's awesome to hear that you're enjoying favorites like Triple Hott 777s and Joker Queen, and that our sign-up bonuses give you a great boost to start playing. We also appreciate your patience with our support team—they're working hard to help everyone, even on busy days. And huge congrats on hitting 500x on slots—that win is what really counts!
Happy gaming,
The Bitsler.io Team
Reply from Bitsler.io
Hi there,
Thank you for your awesome feedback! We're thrilled that you enjoyed our quick VIP transfer and find our site to be top-notch. Your support motivates us to keep delivering a seamless and exciting experience every time you play.
Happy gaming!
The Bitsler.io Team
Quick vip transfer process.
Quick vip transfer process. thought it would take multiple days. was done in few hours. 1x playthrough for the bonus amount.
26 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for your awesome feedback! We're thrilled to hear that our VIP transfer process exceeded your expectations by wrapping up in just a few hours instead of taking days. Your satisfaction drives us to maintain fast, seamless service every time you play.
Happy gaming,
The Bitsler.io Team
Casino offering vip transfer that…
Casino offering vip transfer that actually FEELS like vip. No weird restrictions and fake levels.. transferred my plat 3 stake account to a plat 3 bitsler and gave me a $200 bonus with only 1x play through! The process wasn't too bad. They are extremely swamped with requests and of course people are trying to scam so Bitsler is taking steps to make sure that doesn't happen so it is taking a little longer but they held true to their word on everything so far..from the bonus to the time it would take..which is 72 hrs. This is definitely the best vip transfer offer I have seen.
26 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for taking the time to share such an in-depth review! We're thrilled to hear that our VIP transfer truly feels like a VIP experience—no gimmicks or fake levels here. It’s great to know that your transfer from a Plat 3 Stake account to a Plat 3 Bitsler account delivered a $200 bonus and met the promised 72-hour timeline.
We understand that being swamped with VIP transfer requests can sometimes extend processes, but our focus has always been on quality, security, and delivering on our promises. Your feedback reassures us that our efforts in keeping everything fair and straightforward are paying off. We're honored to be recognized as offering the best VIP transfer deal around.
Happy gaming,
The Bitsler.io Team
Although the massive influx of new…
Although the massive influx of new users, it only took less than 24 hours for them to approve my VIP transfer and get a fat welcome bonus! Thanks guys!
25 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for sharing your fantastic experience! Even with a massive influx of new users, we're thrilled that your VIP transfer was approved in less than 24 hours and that you received a generous welcome bonus. Your positive feedback drives us to continue delivering fast and reliable service, no matter how busy it gets.
Happy gaming,
The Bitsler.io Team
fast support and easy to use
fast support and easy to use. even for a newer site, very like. c: would recommend.
25 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for the kind words! We're thrilled to hear that you find our support fast and our site easy to use—even as one of the newer platforms around. Your recommendation truly means a lot to us, and we're committed to continually enhancing your experience.
Happy gaming,
The Bitsler.io Team
Reply from Bitsler.io
Hi there,
Thank you for the fantastic feedback! We're thrilled to hear that you love Bitsler and appreciated our welcome bonus and great deals. Your support inspires us to continually enhance our offerings and deliver an outstanding gaming experience.
Happy gaming,
The Bitsler.io Team
Nice new casino vip transfers and…
Nice new casino vip transfers and plenty of games highly recommend 👌
24 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for the fantastic review! We're thrilled to hear that you appreciate our new social casino with its VIP transfers and wide variety of games. Your high recommendation inspires us to keep delivering an exceptional gaming experience every day.
Happy gaming,
The Bitsler.io Team
Huge Potential!!! Join the fun asap!!
The LATEST & GREATEST….Incredible bonuses, support & admin are extremely helpful, not to mention….The Games Are Awesome!!!!
So excited to find such a great Sweepstake Casino
23 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for your incredible feedback! We're thrilled to hear that you're excited about the huge potential of our sweepstake casino. With incredible bonuses, supportive admin, and seriously awesome games, we're dedicated to creating an unmatched experience. Your enthusiasm to join the fun and spread the word energizes our team every day.
Happy gaming,
The Bitsler.io Team
Top shelf
So far this is top shelf when it comes to gameplay customer support and redemptions.you guys rock I am definitely a certified bitsler.io player and their vip transfer is 2nd to none
10 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for the phenomenal feedback! We're thrilled to hear that you're enjoying our top-shelf gameplay, customer support, and redemptions. It means a lot to us to have you as a certified Bitsler.io player, and we're proud that our VIP transfer stands unmatched. Your enthusiasm and support continue to inspire us every day.
Happy gaming,
The Bitsler.io Team
I love this social casino site
I love this social casino site, admins are very helpful with every concern. So many games to choose from, they have good loyalty bonuses, their redemption is fast as well.
24 February 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for your wonderful review! We're thrilled to hear that you love our social casino site. It's great to know that our admin team is always ready to assist with any concerns, and that you appreciate the wide selection of games, rewarding loyalty bonuses, and fast redemptions. Your support fuels our commitment to delivering an exceptional gaming experience every day.
Happy gaming,
The Bitsler.io Team
Place is GREAT the animations on some…
Place is GREAT the animations on some originals aren't the best! But hey the place is easy to navigate and even better the support! MIKE was the man being patient with my verification. I can see this place taking the spot in the top 3 social casinos!!!
23 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for the fantastic review! We're thrilled that you think our social casino is great, and we appreciate your honest feedback about our animations. It's wonderful to hear that you find the site easy to navigate and that our support team made the verification process smooth and patient. Your confidence in our ability to break into the top 3 social casinos inspires us to keep improving every day.
Happy gaming,
The Bitsler.io Team
Bitsler.io, new social casino offspring of bitsler.com...
Update 4/10: I made two redeems today of 400 and 100 using eth, and they were approved in under 10 minutes (during the day, on a weekday), and sent with no issues. While I hope they move to instant redeems once they feel satisfied once they're satisfied their systems are secure enough, that's excellent and much better than most social casinos.
Bitsler.io is the social casino project of bitsler.com, the parent website, which is an older crypto casino and well known in the scene. .io is their US attempt, and it's fairly refreshing to see them actually working on it and actively participating with the userbase, even if the site is mostly only half set up right now.
I VIP transfer'd platinum from stake.us and got exactly what was promised, it took time since they had just set it up.
I wrote some verifiers for bitsler's provably fair games in the past, and I ran them again to be sure, and the originals are the same and verify the same, which is excellent; their games are coded very simply and are well designed.
Of criticisms, I am really not a big fan of jackpot systems; bitsler.com implemented one a while back, and it's generally just a way to increase the house edge across the website in a hard to grasp way for less technical players. The GC also seems like an afterthought; as it is the new part they have to worry about, but the mandatory optin jackpot tax makes it hard to play. Hopefully this will improve in the future somehow.
I look forward to seeing what they do with it, though I worry about the upcoming legislation from various places, and I hope Bitsler wasn't a tad bit too late!
13 March 2025
Unprompted review
Reply from Bitsler.io
Hi there,
Thank you for your detailed review. We're glad you appreciate Bitsler.io as our social casino project, especially the VIP transfer from stake.us and our commitment to provably fair games. We value your honest feedback on the jackpot system and GC, and we'll work on improving these areas.
Happy gaming,
The Bitsler.io Team
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