BitPay Reviews 290

Awful company creates issues then makes you verify to resolve them just so they can ignore and keep your money. Dont deal with this company

This company is a scam again. They require 150 dollars as a deposit fee. If you account will not be valided by their service (which will be 90% the case), they will just keep the 150 dollars and will never refund that fund. What is a dirty way to scam people and company. Don't trust them !

Poor highly manipulative service ! Everything changed with the unique oppositely insight on the cross at the top.

Check the help from the name on my profile for help

I used bitpay to get Namecheap credit, i sent the money, a few minutes later it said it failed. They sent me a refund link and it prompted me to kyc (id verification); Now to say, im less then 18 using a trust wallet (crypto wallet for less then 18). So i need an Id to refund but to send i dont? Flat out Scammed

I tried to donate $40 to crones and colitis foundation. This stupid app decided to not send the money then send me a refund thing stating to pay 1/4 of the transaction in fees and saying I have to make an account to get that refund. This is a scam I messaged customer support about it she asked me for an id I don’t have cause I don’t have an account cause it wouldn’t let me sign up for an account I don’t want. I hate this app and I hope the employees and the owner get crones for stealing from people and foundation. They are a joke and there money should be given to actual people not pricks.

this website will scam you, after collecting your money, they will ask for your verification, and they will deny all your verification they are just collecting people personal datas

I use bitpay to top-up my namecheap account. Transaction amount was underpaid. We i reach them to about this issiue,they say "you have to pass kyc" I don't want to share my ID or any info with them. I don't user their service. I was just tried to top-up my account. They not give my money back they just simply stole it.

Within 15 mn from paying for a purchase worth €150, my invoice was cancelled — technically (and possibly) because the blockchain had slowed to a crawl and it hadn’t been confirmed within the generous (!?) lapse of time granted by BtP. As anyone would know, you can’t "call back" a BTC transfer. I only had a screen shot and a transaction ID; as a result I had to struggle for BtP to even admit that they had pocketed my money.

When they did so at last, they demanded that I register on their site and comply to a complete KYC procedure (photo ID, selfie, etc.) in order to get reimbursed. Of course, I wasn’t ready to do that: in view of all the negative reviews posted here and elsewhere, why should I give my personal information away to a U.S.-based racket?

There followed a substantial number of mails back and forth. At first I was told that their KYC request was to comply with applicable laws (yet, they had no way of knowing my country of residence), then that it was defined in their “Terms” (where I did find it, nested in some obscure paragraph).

One interesting statement bounced on me was that “every shopper is required to agree to our terms of use before paying a BitPay Invoice.” I then asked them to tell me precisely when I had been asked to accept their “Terms” (a standard procedure, usually a checkbox, when finalising a purchase online) in the course of the transaction. Even as I sent them the screen shot that showed that nothing of the kind had ever taken place, they consistently ignored this request of mine, which I repeated in the course of the last 3 or 4 mails. Basically, they only reiterated that that’s how things were. They didn’t even bother considering the fact that I’d had no way of being aware of the existence of their “Terms”, but, interestingly enough, they stated at some point that “BitPay cannot accept duplicate payments made to invoices and this payment needs to be refunded.”

Does this sound like BtP’s racket risks getting exposed by some external audit of sorts? Can we hope that a class action will go ahead to force BtP to return the funds of what seems to be hundreds of users?

——

Shortly after my own attempt, aborted by BtP, a member of my family tried to prove that mine was just a case of bad luck. Well, her payment did get confirmed on the blockchain in the allotted time. Regardless…, BtP cancelled her invoice. In her case, though, they admitted to having received the money, but placed the same KYC demands. More satoshis thrown to the hyenas…

BitPay is 100% fraudulent. Its so crazy, they stole over $600 from me conveniently and shamelessly. They also took my personal information and have been spamming me with silly emails from different senders. I wonder why this app is still active!!! Absolute rubbish!!! AVOID AT ALL COSTS!!!

you can pay without kyc but you cant refund without kyc. Who are the fck are you why i give my personal information to you ? why do you want my passport ? you get money without KYC. Send my money back if you wanna see my passport send your boss passport with my money maybe i will send after.

Payed 700$ for my order in a shop.
Transaction went through but bitpay says it didnt't and cancelled the order. Money gone of course.
Requesting a refund they ask me to verify.
I send them all info required and they tell me verification failed, desipte on their website they claim you don't need to verify for refunds below $1000.
Needless to say, that the support is AI only...
Totally unprofessional/scam.

They are scammers and I contacted their support they kept avoiding me. I later contacted " Rose Lane GP " to intervene on the matter

They double-charge for Bitcoin blockchain fees. I sent the exact amount service requested and paid the fee on my side, BitPay says I under-paid and then want to extort me for a second time with a fee twice as much as the original fee to get my "refund". What a shit-show. Stay away.

Literally the worst crypto payment processor. Never works.

I paid the 150 dollar verification fee. I have an LLC in the US, submitted all required paperwork and wasn't approved. I have submitted multiple support tickets and have submitted more than enough paperwork to verify my company. The only response I receive is "Please allow additional time for this team to review and follow up with you." It has been one month now.

STAY AWAY

BitPay is a scam. They operate immorally, illegally, unethically, and shamefully.
-Their support team does not read your emails, it's an Ai bot sending copy/paste responses.
-You cannot remove your private information from their platform.
This includes: a photo of your driver's license, all of your banking information, and your phone number.
-You cannot remove your account from their platform.
-There is a 30-step procedure to remove your account, but it doesn't work.
-Support team ignores all requests.
-BitPay collects, stores, distributes, shares, and sells your private information to anyone they can (your name, your address, your financial info, your email, everything you do on their platform, and device cookie-digging)
-BitPay management has fallen victim to basic scams, losing $2mil of their (your) money
-BitPay has been hacked. None of your private information is safe on their servers, or the servers of their affiliates.

-Avoid BitPay at all costs, the company is a bad actor, it is impossible to get rid of your account and your private data from their servers, and they sell all of your data without your permission.

This website is definitely a scam!! DO NOT GO ANYWHERE THIS!!! Stolen my life saving!! Sucks, Check the website on my display picture section to get refunded.

Was about to pay for VPN account with crypto and BitPay. The cost was $40 for the product. Connected to Wallet and BitPay requested I approve $200 transfer from my wallet. Scam, fraud and extortionate company. STAY AWAY!

Scam. They'll take your money.

Stay FAR far away.