Bitofgold Reviews 2,378

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 159 reviews, reviewers had a great experience with this company. Customers are really happy with the customer service, highlighting the helpfulness and positive attitude of the staff. Many appreciate the personalized and efficient approach to resolving issues. The website is also praised for its overall user experience, offering a fun and trustworthy platform with a wide variety of games and bonuses. However, some people were dissatisfied with the payment process, specifically the withdrawal times, which can be inconsistent and sometimes lengthy. While deposits are generally fast, the time it takes to receive winnings varies, with some experiencing significant delays. There were also occasional mentions of the website being awkward to navigate or having too many advertisements.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. Many customers praise the fast deposit process and quick... See more

Website

Consumers generally express satisfaction with the website, often calling it the "best online casino" and... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting seamless sign-up, quick... See more

Response time

Users describe ambiguous interactions with response times. While some customers praise quick support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like after making a deposit you can open a treasure chest to win coupon codes and up to $10 freeplay , this is the only site that offers this promotion. They have fast deposits but there withdrawals... See more

Rated 4 out of 5 stars

Thumbs up! Always fun to play, and win. I only wish that they would process the withdrawals a little faster. Like I would even pay extra for them to do it in a timely manner, maybe take a deduction... See more

Rated 5 out of 5 stars

Signed up, received a $5 bonus, then fully verified and received another $5.. applied the $10 bonus to panda master platform.. And Won a total of $105.00 without making a deposit im able to withdraw $... See more


Company details

  1. Casino

Written by the company

BitofGold is an online crypto casino platform that offers you exceptional gaming titles where you can play and win real money. There are more than 300+ interactive online casino games you can try on BitofGold, and all of them are optimized for both desktop and mobile devices.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 13% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Won $105 off the $10 sign up bonus

Signed up, received a $5 bonus, then fully verified and received another $5.. applied the $10 bonus to panda master platform.. And Won a total of $105.00 without making a deposit im able to withdraw $25 per 24 hour period, got my first withdrawal about 15 minutes ago, will be able to withdrawal $25 every 24 hours until paid .. Fun, trustworthy and great platform to play on.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Worse customer service on earth.

Their customer service is by far the worse I have encountered my whole life. Not only do they take for ever and half to pay you out. They do not stand by their word when they are promoting something. They say one thing and when they get caught in their own words they try to shut me up. Or say server r not working or they slow. Do not recomend these lazy ass imposter thieves.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Awesome gaming service

Awesome gaming service. Customer service chat is always on point and correcting any issues or questions. By far the best gaming I've encountered so far.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

If u wanna be a winner

If u wanna be a winner, play with BITOFGOLD. Last night I already have 12300 credit but I accidentally fell asleep while it’s on auto play. It’s fine coz the next deposit I made I’m cashing out $209. So play with BITOFGOLD if u wanna win. Good luck..

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Update.

Update.. long story short. I thought that I had a balance of $175 in which I attempted to redeem at that time the bit of gold took all but $16 because they accidentally deposited $100 at that time I had a balance of 94 but they won't give me credit for the 94 instead they took it all except for what I deposited plus $3

8 July 2025
Unprompted review
Bitofgold logo

Reply from Bitofgold

We sincerely apologize for the less-than-ideal experience you encountered. We deeply regret any inconvenience caused and would like to swiftly address and resolve this issue for you. Please reach out to us at our support email, providing your website email, and we will do our utmost to assist you promptly. Your satisfaction is of utmost importance to us, and we appreciate the opportunity to make things right.

Rated 4 out of 5 stars

Worked with me through a complex issue…

Worked with me through a complex issue and didn't give up. Figured out the problem, let me know and they corrected the issue immediately!

Honest and Fair = Play here, in my opinion

Hope that helps

2 July 2025
Unprompted review
Rated 4 out of 5 stars

They respond back to you right away

25 June 2025
Unprompted review
Bitofgold logo

Reply from Bitofgold

Thanks for your kind words and strong rating. We’re happy you’re enjoying the platform, and we look forward to continuing to provide you with a top-notch experience.

Rated 5 out of 5 stars

BitOfGold is my favorite online gaming…

BitOfGold is my favorite online gaming place to go to. I’ve been playing for couple years and it always Ben good to me, very supportive. Nice customer representative.

12 June 2025
Unprompted review
Bitofgold logo

Reply from Bitofgold

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

Rated 1 out of 5 stars

I got 2 different stories on why my…

I got 2 different stories on why my funds are on hold first is was an issue with the platform and now it’s kuz of high volume it’s been 16 hours since I made my request and they can’t even give me a timeframe or when to expect my funds and when I asked for compensation for the inconvenience they say that’s not an option I’ve been a long time customer and I’ve been having more and more issues with bitofgold

5 June 2025
Unprompted review
Bitofgold logo

Reply from Bitofgold

We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

I love this website

I love this website, Especially their platform Orion Star. It never seems to fail me when I only have a few dollars left to my name. I’ll deposit it and end up winning $100. I would recommend to everyone!! Thank you bitofgold for the wonderful experience

3 June 2025
Unprompted review
Bitofgold logo

Reply from Bitofgold

Thanks for your kind words and strong rating. We’re happy you’re enjoying the platform, and we look forward to continuing to provide you with a top-notch experience.

Rated 1 out of 5 stars

My withdrawal is on hold for unusual…

My withdrawal is on hold for unusual game history…. Never a problem until now.

27 May 2025
Unprompted review
Bitofgold logo

Reply from Bitofgold

We're truly sorry to hear about the experience you had. We want to make things right for you. Please connect with us via our support email using your website email, and we'll work diligently to resolve the issue. Your satisfaction is our priority.

Rated 1 out of 5 stars

Horrible service I was told by another…

Horrible service I was told by another representative I would get my bonus and it never happened. I screenshot a picture of the conversation with prior rep and then this rep just ended the conversation. I asked my account be deleted and that’s how they responded. I am having this transcript as well as many many others being looked over by an attorney already and your casino is in some serious troubling times.

16 May 2025
Unprompted review
Bitofgold logo

Reply from Bitofgold

We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention.

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