Bitofgold Reviews 2,378

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 159 reviews, reviewers had a great experience with this company. Customers are really happy with the customer service, highlighting the helpfulness and positive attitude of the staff. Many appreciate the personalized and efficient approach to resolving issues. The website is also praised for its overall user experience, offering a fun and trustworthy platform with a wide variety of games and bonuses. However, some people were dissatisfied with the payment process, specifically the withdrawal times, which can be inconsistent and sometimes lengthy. While deposits are generally fast, the time it takes to receive winnings varies, with some experiencing significant delays. There were also occasional mentions of the website being awkward to navigate or having too many advertisements.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. Many customers praise the fast deposit process and quick... See more

Website

Consumers generally express satisfaction with the website, often calling it the "best online casino" and... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting seamless sign-up, quick... See more

Response time

Users describe ambiguous interactions with response times. While some customers praise quick support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like after making a deposit you can open a treasure chest to win coupon codes and up to $10 freeplay , this is the only site that offers this promotion. They have fast deposits but there withdrawals... See more

Rated 4 out of 5 stars

Thumbs up! Always fun to play, and win. I only wish that they would process the withdrawals a little faster. Like I would even pay extra for them to do it in a timely manner, maybe take a deduction... See more

Rated 5 out of 5 stars

Signed up, received a $5 bonus, then fully verified and received another $5.. applied the $10 bonus to panda master platform.. And Won a total of $105.00 without making a deposit im able to withdraw $... See more


Company details

  1. Casino

Written by the company

BitofGold is an online crypto casino platform that offers you exceptional gaming titles where you can play and win real money. There are more than 300+ interactive online casino games you can try on BitofGold, and all of them are optimized for both desktop and mobile devices.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 13% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

They dont let me cash out on bonus…

They dont let me cash out on bonus after I deposited this week and says it doesn't count ...so what's good is the bonus..and someone's said they cahhout on vegas x bonus .that makes me wonder if he lying. Or they doing me dirty.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Always enjoy bit of gold great…

Always enjoy bit of gold great experience fun games and always bonuses to win more money. This would be the best if they could process winnings a lot faster that still needs a lot of improvement once that happens I won’t play anywhere else

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Love BOG

Love BOG, Here one of the reasons, I made a $300 withdrawal but my Btc address changed, I updated it, did the process over and got my money. The customer service is awesome always

25 December 2025
Unprompted review
Rated 2 out of 5 stars

Ok now dont get me wronv here i…

Ok now dont get me wronv here i freaking love playing here but what i hate more than anything is how long you have to wait to recive your winnings i mean come on it should not take 10 hours to process a withdraw that is just not right and something needs to be done about it

25 December 2025
Unprompted review
Rated 5 out of 5 stars

So far these guys have been great…

So far these guys have been great especially with the customer service anytime I need to talk to him there on point they're always available they always take the time to talk it through with me and plus they give you a free play that they actually cash out on they are just all around great company

22 December 2025
Unprompted review
Rated 1 out of 5 stars

I don't advice anyone playing or…

I don't advice anyone playing or sending money with these pieces of shit. I sent a debit card deposit almost 3 days ago and they claimed to be having technical issues as to why they couldn't load it right then even after I provided them with the receipt proving I paid them their money. I was told they created a ticket and I had to wait with no timeframe and now the sorry POS has me blocked from messaging them they still haven't added my money nor have they sent me a refund... I'll be contacting my bank today I'll get my money back one way or the orher

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Withdrawal Request was ON HOLD

Withdrawal Request was on hold for over 6 hours. Said they were going over the game logs, yet when my game was hacked they said they would not be able to see what had happened to the money on my account. I have played on this site for a couple years and if you win a larger amount of money it often ends the same way…,delay after delay!! The same generic answers are given over and over. I don’t recommend using this site it’s unpredictable and not concerned with how long you have to wait for your deposit to be added to your platform and you really have no idea how long it might take or if you will get your winnings!

18 December 2025
Unprompted review
Rated 1 out of 5 stars

$30 Deposit Stolen by Bitofgold.cc

I sent $30 worth of Ethereum. Nowpayments.io confirmed they received the payment, as did the blockchain transaction tracker I use. They created a helpdesk ticket but seemingly as a means to try to stop me from messaging support since now they say they can't do anything until the ticket is resolved. No matter how many times I send them proof, they claim they haven't receive my deposit even 15 hours later. So they stole my deposit.

13 December 2025
Unprompted review
Rated 1 out of 5 stars

They are playing games with me, lying, and giving me the run around!!!!

So, I had reached an amount while playing with this platform after depositing 10 dollars into my vegasx account...I'd say around about maybe 80 to 90 dollars I had won. The bonus they applied to my deposit brought my starting balance to 50 dollars. Now when I tried to cash out I tried to get the whole amount I had accumulated, and what my chargeable balance showed. They declined my withdrawal. They said I couldn't withdraw more than 50 dollars...but immediately proceeded to saying, if you reach 7x your deposit amount you will receive the entire amount in incraments of 50 dollars a day. So I agreed and reached the goal to receive the full amount. They sent me 50 dollars right then. The next day when I put in my withdrawal request they went against everything they said prior to, and said to me..if you receive your (NEXT INCREMENT TOWARDS THE ENTIRE BALANCE!!) 50 DOLLAR INCREMENT, WE WILL TAKE THE REMAINDER OF YOUR BALANCE AND NULLIFY IT...OR...YOU CAN WAIT 24 MORE Hours AND RECEIVE THE FULL CHARGEABLE BALANCE, WHICH IS ONLY 100 DOLLARS NOW...$125 IS LEFT ("AFTER") THEM TAKING 50 DOLLARS AND SENDING IT TO ME in the first withdrawal of 4. WHAT I WAS MADE TO BELIEVE AND WAS TOLD THE Process OF RECEIVING the entire balance would be, which WOULD BE in INCREMENTS OF $50 3 times, and 1 payment of 25. TOWARDS RECEIVING THE ENTIRE 175 DOLLAR balance, AS WAS SAID...COMPLETELY DISREGARDING MY INTELLIGENCE, MY PATIENCE AND MY TIME!! Now they still haven't cashed me out and it's been two days just to get the entire 100 and then still finding a way to take 25 dollars from the entire winnings.. Their chat won't pop up anymore do I can't contact them and they haven't responded to me once after feeding me all the above foolishness just to find a way to still deduct from my winnings, and going back on their word.

12 December 2025
Unprompted review

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