Bismillah Tours Reviews 

416
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and coordinators for providing quick responses, clear explanations, and planning exceptionally smooth travel arrangements. Travelers deeply appreciate the detailed guidance, continuous communication, and professional support offered throughout their entire pilgrimage journey. Many consumers highlight that hotels and transport options exceeded expectations, making trips comfortable and memorable. Some reviewers were not happy with communication gaps and language barriers involving local transportation vendors during their trips. A few consumers also noted feeling unnecessary stress and anxiety due to unexpected instructions and a lack of proper coordination from service providers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep satisfaction with agents who are consistently... See more

Service

Customers expressed great satisfaction with the service, praising helpful staff members who customized... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting attentive listening, clear... See more

Holidays

Reviewers express great appreciation for their holiday experiences, highlighting smooth planning, helpful... See more

Response time

Users describe positive interactions with response time, frequently noting that reviewers received fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot thank Ms. Fatima enough for her incredible help in managing my Umrah package. She went above and beyond to find the absolute best accommodation options and handled the entire visa processing... See more

Company replied

Rated 5 out of 5 stars

We were previledged to work with Rawal Abbas of Bismillah tours for our Umrah recently and it was an amazing experience plus the price was pocket friendly. Everything was just on point, ranging fro... See more

Company replied

Rated 5 out of 5 stars

The company was referred to us by our extended family member. Brother Humza was very professional and knowledgeable. He listened to our needs very tentatively and provided all the accommodations pre... See more

Company replied

Rated 5 out of 5 stars

A very nice and wonderful experience with the Bismillah Tours. They keep us well informed, calm and cozy during the whole trip. Our coordinator and trip advisor Hussnain Kiyani a very cooperati... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

416 reviews

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No recent history of asking for reviews

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Replied to 75% of negative reviews

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4.9

All reviews

(416)

172 reviews in the last 12 months

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Rated 5 out of 5 stars

The company was referred to us by our…

The company was referred to us by our extended family member. Brother Humza was very professional and knowledgeable. He listened to our needs very tentatively and provided all the accommodations precisely to our needs. I would definitely contact him again for our next trip InshaAllah. Thank you brother Humza for your hard work. JazakAllah khair

11 September 2026
Unprompted review
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Reply from Bismillah Tours

JazakAllah Khair for sharing this lovely feedback. We’re glad Brother Humza took the time to understand exactly what your family needed and put together the accommodations accordingly. It’s especially meaningful that you came to us through a family referral and are already considering Humza for your next trip. May Allah make it easy and blessed, InshaAllah!

Rated 5 out of 5 stars

Faheem was an excellent help

Faheem was an excellent help. He took the time and answered all questions and constantly updated the options with my continuous question.

10 September 2026
Unprompted review
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Reply from Bismillah Tours

It’s great to know Faheem stayed patient through all your questions and kept updating the options as your plans evolved. Taking the time to find the right fit is something we truly value. Thank you for recognizing his efforts and for choosing Bismillah Tours!

Rated 5 out of 5 stars

As per phone call with them,looks like…

As per phone call with Noman khan the nice guy ,looks like trusted agency.

3 September 2026
Unprompted review
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Reply from Bismillah Tours

We really appreciate you sharing this. We're glad your conversation with Noman Khan gave you a sense of confidence in Bismillah Tours. Building trust from the very first conversation is important to us, and we hope to have the opportunity to assist you with your journey. JazakAllah khair for considering us!

Rated 5 out of 5 stars

Mubashir Hassan is the best assistant

4 September 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for the kind words! It means a lot to know that Mubashir Hassan left such a positive impression. We’ll be sure to share your appreciation with him. JazakAllah khair for your support!

Rated 5 out of 5 stars

Kinza at Bismillah Tours was…

Kinza at Bismillah Tours was professional, courteous and helpful in umrah planning. I would highly recommend.

3 September 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for the kind words! We’re happy to know Mubashir Hassan made such a positive impression. We truly appreciate your trust and support for Bismillah Tours.

Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Hussnain Kiyani while planning my trip, and I was very impressed with how helpful and professional he was throughout the process. Although I ultimately decided to go with another travel agent because of the price, I truly appreciated everything Hussnain Kiyani did for me.

He went above and beyond to make sure I was getting a legitimate deal and was very careful about making sure I wasn't being scammed or taken advantage of. That level of care and concern really stood out to me. He was also extremely responsive and made it clear that he would be available to help me anytime.

Even though I didn't book through him, I would absolutely recommend him to anyone looking for a travel agent who is knowledgeable, trustworthy, and genuinely cares about his clients. Thank you for all your help and for going the extra mile!

1 September 2026
Unprompted review
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Reply from Bismillah Tours

This truly means a lot to us. Even though you chose another agency, we’re grateful that Husnain Kiyani’s honesty, care, and genuine concern stood out to you. He always aims to make sure customers feel informed and protected when making such an important decision. Thank you for recognizing his efforts and for recommending him so warmly.

Rated 5 out of 5 stars

Worth it!

From the initial conversation to booking the trip, they were patient and detailed oriented in handling the booking, trying to get us the biggest bang for our buck! Hamza was phenomenal in keeping in touch throughout the entirety of the trip and just checking in on a daily basis, making sure there weren't any issues along the way. We are so glad that was the case because we did encounter an issue with one of the hotels we were booked at and he did everything in his powers to rectify the situation.

I would highly recommend!!

31 July 2026
Unprompted review
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Reply from Bismillah Tours

We really appreciate you sharing this. Hamza’s commitment to staying connected throughout your trip and stepping in when the hotel issue came up is exactly the kind of care we want our customers to experience. We’re glad he could help make the journey smoother and give you peace of mind along the way. JazakAllah khair for trusting Bismillah Tours!

Rated 5 out of 5 stars

Shahroz was extremely professional and…

Shahroz was extremely professional and helped me with the planning of my trip and was very patient

2 September 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for sharing your experience! We’re glad Shahroz was able to make your planning process easier with his patience and professionalism. We truly appreciate you recognizing his efforts and choosing Bismillah Tours.

Rated 5 out of 5 stars

Great prices and quality

I had a great experience with Ali. He was able to get us a great price for the dates and accommodations that we needed. The packages were much better than what other agencies quoted us in terms of both price and quality. Would definitely use them again.

24 August 2026
Unprompted review
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Reply from Bismillah Tours

We’re so glad Ali could help you find the right combination of price, dates, and accommodations. It’s especially rewarding to hear that our package offered better value than the other options you considered. Thank you for choosing Bismillah Tours, and we’ll be happy to assist you again!

Rated 5 out of 5 stars

I had a great experience talking to Hussnain Kiyani

I had a great experience talking to Hussnain Kiyani while finding the right Umrah Package. He was very accommodating and help me with any questions I had in the process of booking and helping me understand all the steps and what to expect when and how to complete the Umrah Initial procedure.

27 August 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for sharing this wonderful feedback. We’re glad Hussnain Kiyani was able to guide you through the Umrah package, answer your questions, and explain the process clearly so you knew what to expect at each stage. Your trust means a lot to us, and we’re happy Hussnain made the experience easier for you.

Rated 5 out of 5 stars

I had the intention of performing Umrah…

I had the intention of performing Umrah but was quite worried about how to arrange the visa. While browsing online, I came across Bismillah Tours; after contacting them, they processed and delivered my visas very quickly. I offer countless thanks to Allah for this and also thank the agency—they and their entire team provided me with excellent support.

27 August 2026
Unprompted review
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Reply from Bismillah Tours

Alhamdulillah, it’s wonderful to hear that we could make the visa process easy and stress-free for you. We’re especially grateful that our team was able to respond quickly and support you throughout the process. May Allah accept your Umrah and reward you abundantly. JazakAllah khair for your kind words and for trusting Bismillah Tours.

Rated 5 out of 5 stars

Bismillah & Shahroz Tours

My Booking Agent, Shahroz looked vigorously to help me plan my umrah all while working on my timing and schedule! Thank you Shahroz for your kindness.
Truly an incredible service. Bismillah Tours offered a variety of packages and deals all while striving to give you the best available at an affordable price that works with your budget.

26 August 2026
Unprompted review
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Reply from Bismillah Tours

It’s great to know Shahroz took the time to work around your schedule and explore different possibilities for your Umrah. We believe having choices makes planning much easier, especially when balancing dates and budget. Thank you for noticing the effort and kindness he brought to the process. We truly appreciate your support and wish you a beautiful and blessed Umrah journey!

Rated 5 out of 5 stars

Easy booking Umrah trip

It was very pleasant dealing with Bismillah Tours USA while booking my Umrah trip. Special thanks to Mr. Noman Khan who put together a nice package that fits my travel needs and budget. The communication was excellent and I felt like I was in good hands. I strongly recommend them. Thank you Mr. Noman for your help. Jazak Allah

25 August 2026
Unprompted review
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Reply from Bismillah Tours

JazakAllah khair for the lovely feedback. We're glad Noman Khan was able to put together a package that worked well for both your plans and budget. It's especially nice to hear that you felt comfortable and well guided throughout the process. Thank you for recommending Bismillah Tours USA, and may Allah make your Umrah journey easy and blessed!

Rated 5 out of 5 stars

bismillah fantastic Tours Co

I highly recommend Bismillah Fantastic Tours Co. for their excellent service, professionalism, and dedication. They made the entire travel experience smooth, comfortable, and enjoyable. Their team was very helpful, responsive, and respectful throughout the journey. Truly a fantastic company that cares about its customers. Thank you for the wonderful service!

24 August 2026
Unprompted review
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Reply from Bismillah Tours

What a pleasure to read! We're so glad your experience was smooth and enjoyable and that our team made you feel genuinely looked after. Your words about our responsiveness and professionalism mean a lot to everyone at Bismillah Tours. Thank you for the strong recommendation and for giving us the opportunity to serve you!

Rated 5 out of 5 stars

Hussnain kitani

Hussnain kitani, helped a lot and gave me options and had a great attitude. Definitely recommend

22 August 2026
Unprompted review
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Reply from Bismillah Tours

We really appreciate you taking the time to share this! We're glad Hussnain Kiyani was able to give you different options and make the planning process easier with his positive and helpful approach. Thank you for recommending him and Bismillah Tours. JazakAllah khair, and we hope to assist you again in the future, InshaAllah!

Rated 5 out of 5 stars

Alhamdulilah experience was very good

Alhamdulilah experience was very good. Very accommodating to requests and clear with instruction.

14 August 2026
Unprompted review
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Reply from Bismillah Tours

Alhamdulillah, we're happy to hear everything went well and that your requests were handled with care. Clear instructions can make a big difference when planning a journey like Umrah, so we're glad our team was able to keep things straightforward for you. JazakAllah khair for your kind feedback and for choosing Bismillah Tours!

Rated 5 out of 5 stars

Thank you so much Norman khan for your…

Thank you so much Norman khan for your help and guidance with the Nusuk Hajj process.

17 August 2026
Unprompted review
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Reply from Bismillah Tours

You're very welcome! We're glad Noman Khan was able to make the Nusuk Hajj process a little easier with his guidance and support. May Allah reward him for his efforts and grant you a smooth journey and accept your Hajj pilgrimage. JazakAllah khair for taking the time to share your appreciation, we really appreciate that and look forward to assist you in future aswell InshaAllah

Rated 5 out of 5 stars

Extremely helpful.

Brother, Shahroz, was diligent in following up with me. Extremely polite, understanding and helpful.
Unfortunately, currently I’m not able to travel, for health reasons. Inshallah, I will use his services to book our Umrah trip next year,with Shahroz, inshallah.

14 August 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for your kind words about Shahroz. We're sorry your travel plans couldn't work out this time, but we're glad his patience and follow-up made a positive impression on you. InshaAllah, when the time is right, we'd be honored to help you plan your Umrah next year. May Allah make everything easy for you and bless your future journey. 🤲

Rated 5 out of 5 stars

Asalaamalaikum

Asalaamalaikum, wanted to take some time out to mention what an amazing help bismillah tours have been. We had Shahroz as our help agent,he was extremely kind and supportive throughout the process. He patiently waited days after days as we personally went back forth over the details of the trip and he accommodated us accordingly, never failing to put our needs and comfort first .
He went above and beyond by presenting multiple scenarios options to show what our trip can look like and helped us select the best package.
InshaAllah May Allah swt bless him for helping us through this holy journey .

12 August 2026
Unprompted review
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Reply from Bismillah Tours

Wa Alaikum Assalam! We truly appreciate you taking the time to share this. It’s wonderful to know that Shahroz stayed patient throughout and took the time to show you different options to plan your trip. Making sure our guests understand their options and feel comfortable with their decision is so important, and we're glad he was able to do that for you. May Allah bless you and your family, accept your Umrah, and make this journey a beautiful and memorable one. JazakAllah khair for trusting Bismillah Tours!

Rated 5 out of 5 stars

Here’s a polished 5-star Google review…

Here’s a polished 5-star Google review you can post:

⭐⭐⭐⭐⭐

I had an excellent experience with Bismillah Tour, and I especially want to thank Hussnain for his outstanding service. He was professional, friendly, knowledgeable, and always available to help whenever we needed anything.

Everything was well organized from beginning to end, which made our journey smooth, comfortable, and stress-free. Hussnain truly cares about his customers and goes above and beyond to make sure everyone is taken care of.

I highly recommend Bismillah Tour and Hussnain to anyone looking for reliable, trustworthy, and professional travel service. May Allah bless Hussnain and the entire Bismillah Tour team for their hard work and excellent service. JazakAllahu Khairan! 🤲

4 August 2026
Unprompted review
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Reply from Bismillah Tours

JazakAllahu Khairan for such a thoughtful review! We're especially happy to hear that Hussnain's support made your journey feel organized and worry-free. His willingness to be there whenever you needed assistance is exactly the kind of personal care we want our guests to experience. We'll definitely share your kind words with him. May Allah accept your Umrah, bless you and your family, and reward you for your beautiful dua. 🤲

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