Bismillah Tours Reviews 

416
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and coordinators for providing quick responses, clear explanations, and planning exceptionally smooth travel arrangements. Travelers deeply appreciate the detailed guidance, continuous communication, and professional support offered throughout their entire pilgrimage journey. Many consumers highlight that hotels and transport options exceeded expectations, making trips comfortable and memorable. Some reviewers were not happy with communication gaps and language barriers involving local transportation vendors during their trips. A few consumers also noted feeling unnecessary stress and anxiety due to unexpected instructions and a lack of proper coordination from service providers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep satisfaction with agents who are consistently... See more

Service

Customers expressed great satisfaction with the service, praising helpful staff members who customized... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting attentive listening, clear... See more

Holidays

Reviewers express great appreciation for their holiday experiences, highlighting smooth planning, helpful... See more

Response time

Users describe positive interactions with response time, frequently noting that reviewers received fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot thank Ms. Fatima enough for her incredible help in managing my Umrah package. She went above and beyond to find the absolute best accommodation options and handled the entire visa processing... See more

Company replied

Rated 5 out of 5 stars

We were previledged to work with Rawal Abbas of Bismillah tours for our Umrah recently and it was an amazing experience plus the price was pocket friendly. Everything was just on point, ranging fro... See more

Company replied

Rated 5 out of 5 stars

The company was referred to us by our extended family member. Brother Humza was very professional and knowledgeable. He listened to our needs very tentatively and provided all the accommodations pre... See more

Company replied

Rated 5 out of 5 stars

A very nice and wonderful experience with the Bismillah Tours. They keep us well informed, calm and cozy during the whole trip. Our coordinator and trip advisor Hussnain Kiyani a very cooperati... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

416 reviews

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No recent history of asking for reviews

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Replied to 75% of negative reviews

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4.9

All reviews

(416)

172 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service, Trustworthy, and Always Going Above and Beyond!

This is our second time traveling to Makkah and Madinah, and we specifically wanted to book with Bismillah Tours again, especially with Noman Khan. After our experience with him, we knew we were in good hands, and he has once again exceeded our expectations.

Noman is an excellent, trustworthy, and professional representative who genuinely takes the time to help you find the best deals at the best prices without compromising on the quality of your trip. What really sets him apart is his communication and attention to detail. As our departure gets closer, he consistently keeps us informed, provides important updates, answers our questions, and makes sure we have all the information we need.

He also helped us find excellent hotels for both destinations, including the Pullman ZamZam Hotel in Makkah and the Millennium Taiba Hotel in Madinah. He took the time to help us make the right choices for our stay and reassured us that we would have the full three days in Madinah, allowing us to explore, reflect, and truly appreciate the beauty and significance of the city without feeling rushed.

Planning a trip for such a meaningful journey is important, and having someone you can genuinely trust makes all the difference. Noman goes above and beyond to make sure you feel informed, comfortable, and confident throughout the process.

I would highly recommend Bismillah Tours and, in particular, Noman Khan to anyone planning their journey to Makkah and Madinah. If you’re looking for someone who is reliable, communicative, and genuinely committed to helping you get the best experience for your money, Noman and the Bismallah Tours company is the person/conpany to speak to.

We truly appreciate all his help and look forward to our trip with peace of mind. May Allah reward him for his efforts!

22 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service! Shahroz made my Umrah planning experience seamless and presented several options at budget friendly rates. Super responsive and patient, highly recommend booking with them.

27 October 2026
Unprompted review
Rated 5 out of 5 stars

Brother, Hamza is truly amazing and exceptionally helpful.

Brother, Hamza has been exceptionally helpful. He has been consistently assisting with any inquiries, providing insightful information and offering assistance with finding the best packages that meets our demands. He has been extremely patient, detail oriented and empathetic throughout the whole process. Really grateful for all his help.

18 October 2026
Unprompted review
Rated 5 out of 5 stars

Hussnain Kiyani kindly assisted me with…

Hussnain Kiyani kindly assisted me with my potential travel plans to perform Umrah. He provided me with various options and patiently guided me through the available choices. He was also understanding and continued to follow up with me while I was uncertain about traveling at this time. I truly appreciate his patience, professionalism, and support. I highly recommend his services and Bismillah Tours to anyone planning their Umrah journey.

19 October 2026
Unprompted review
Rated 5 out of 5 stars

Umrah

It was easy to book and they handle everything from the Visas, Flight Package, and Hotel Stay. They made sure I was good regarding those three crucial and fundamental things. In addition, everything was cheap and reasonable. Alhamdulillah. This organization made sure I was safe and everything was guaranteed

8 October 2026
Unprompted review
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Reply from Bismillah Tours

Alhamdulillah! We’re happy to know that we could take the stress out of arranging your visas, flights, and hotel stay while keeping everything within your budget. Your peace of mind and comfort matter to us, and we’re grateful you trusted Bismillah Tours with your journey. May Allah bless your travels always!

Rated 5 out of 5 stars

I had a wonderful experience…

I had a wonderful experience communicating with Shahroz from Bismillah Tours! Shahroz was extremely kind, respectful, patient, and professional throughout the entire process. All my questions were answered clearly, and I was given helpful information about the available options. Even when my travel plans changed, Shahroz was very understanding and supportive. I truly appreciate the excellent customer service and willingness to help. May Allah bless Shahroz and reward all these efforts. Highly recommend!

14 October 2026
Unprompted review
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Reply from Bismillah Tours

JazakAllah Khair for your lovely words and duas for Shahroz! We’re glad he remained patient and flexible as your plans changed, making sure you had clear information and support throughout. We’ll be sure to share your appreciation with him. May Allah bless you and your family as well!

Rated 5 out of 5 stars

There are still helpful

There are so helpful

9 October 2026
Unprompted review
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Reply from Bismillah Tours

We’re happy to know you found our team helpful! Your kind words encourage us to keep giving every customer the guidance and support they deserve. JazakAllah Khair for choosing Bismillah Tours!

Rated 5 out of 5 stars

Was looking for an Umrah package and…

Was looking for an Umrah package and felt that Shahroz with Bismillah Tours provided me with the quickest and most thorough quotes! Quick response times and follows through with requests

1 October 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for sharing your experience! We’re glad Shahroz was quick with the quotes and thorough in following up on your requests. We know that comparing Umrah packages takes time, so we’re happy he made the process easier for you. May Allah make your Umrah plans easy and blessed, InshaAllah!

Rated 5 out of 5 stars

Exceptional customer service!

We are planning to go for umrah and I was looking for reputable travel Agent and I heard about Bismillah Tours! I contacted them andni had a privilege of talking to Brother Hamza. He sent me different packages options. He is very knowledgeable and friendly MashaAllah! I told him we are looking for a very reasonable package and indeed sent me the package I was looking for. He explained everything in detail. He was always there when I needed to ask him a question. Very helpful and very kind! Thank you so much for everything Brother Hamza. InshaAllah my family and I will keep you in our prayers and definitely next time we plan to go for either Umrah or Hajj InshaAllah I will definitely contact you! JazakaAllah Kher

30 September 2026
Unprompted review
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Reply from Bismillah Tours

What a beautiful message, JazakAllah Khair for taking the time to share it. We’re so happy Hamza was able to understand what your family was looking for, find a suitable package, and patiently walk you through every detail. May Allah make your Umrah journey easy, memorable, and accepted. Your duas mean a lot to Hamza and the entire Bismillah Tours team. 🤲

Rated 5 out of 5 stars

Got my visa through the agency

Got my visa through the agency. Exceptional customer service

21 September 2026
Unprompted review
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Reply from Bismillah Tours

We’re glad we could make the visa process smooth and straightforward for you. Thank you for trusting Bismillah Tours and for taking a moment to recognize our customer service. JazakAllah Khair for your support!

Rated 5 out of 5 stars

Most convenient Umrah planning and booking

Rawal Abbas helped us plan our Umrah trip, and we’re grateful for his support. He was patient with all our requests, accommodating when we needed to make changes, and always answered our questions promptly. He made the planning process much easier, and we would gladly recommend him to anyone arranging an Umrah trip.

25 September 2026
Unprompted review
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Reply from Bismillah Tours

It’s lovely to hear that Rawal Abbas made the planning process easier for your family. Umrah plans can involve plenty of questions and changes, so we’re glad his patience, flexibility, and quick responses helped along the way. JazakAllah Khair for recommending him and trusting Bismillah Tours.

Rated 5 out of 5 stars

It was a great experience and specially…

It was a great experience and specially Hussnain kyani look after us in every step he is such a good help.

1 September 2026
Unprompted review
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Reply from Bismillah Tours

We’re happy to hear that Hussnain Kiyani was there for you at every step. Having someone you can rely on throughout the process makes a real difference, and we’re glad his support made your experience a good one. JazakAllah Khair for your kind words and for trusting Bismillah Tours.

Rated 5 out of 5 stars

Service

Noman Khan was super helpful. Patiently guiding and helping me with different packages and the best option for my requirements

30 August 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for the kind feedback. We’re glad Noman Khan took the time to go through the different options with you and help find a package that matched your requirements. His patience and attention to your needs are truly appreciated. JazakAllah Khair for choosing Bismillah Tours!

Rated 5 out of 5 stars

The brothers at Bismillah Tours are…

The brothers at Bismillah Tours are very professional and created an amazing experience. They will ensure you are on schedule and help to create a beautiful time.

4 September 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for sharing this. We’re really glad that the team could keep everything organized and on schedule while helping make your experience special. Knowing that you felt well looked after means a great deal to us. JazakAllah Khair for your kind words and for trusting Bismillah Tours.

Rated 5 out of 5 stars

Shahroz has an incredible assistance

Shahroz has an incredible assistance . I appreciate his help . 👍👍👍👍

14 September 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for the kind words. We’re glad Shahroz was able to assist you and leave such a positive impression. We’ll be sure to pass your appreciation along to him. JazakAllah Khair for your support!

Rated 5 out of 5 stars

Hussnain Kayani,

Hussnain Kayani, from Bismillah travel was very helpful, guided us through every step of umrah, before, during & after, provided us with helpful resources during our journey, concerned about the things we never thought of, Masha'Allah beyond our imagination, may Allah swt bless them with ultimate success, peace & happiness in dunya and akherah Ameen, great 👍 team, with good coordination and communication, for very reasonable price, would recommend every one, excellent service, hats off yo them, keep up the goodwork.

8 September 2026
Unprompted review
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Reply from Bismillah Tours

MashaAllah, what a heartfelt review. It’s wonderful to know that Hussnain supported you not just with the booking, but throughout the entire Umrah journey and even with things you hadn’t thought about. Your duas and kind words mean so much to Hussnain and the whole team. May Allah accept your Umrah and bless you and your family always. Ameen. 🤲

Rated 5 out of 5 stars

Amazing experience!

Everything was well coordinated and they checked in on my throughout the trip.

1 September 2026
Unprompted review
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Reply from Bismillah Tours

We’re so glad everything stayed well coordinated and that you felt supported throughout your trip. Those regular check-ins are important to us because we want our customers to feel looked after from start to finish. Thank you for sharing your experience with Bismillah Tours!

Rated 5 out of 5 stars

Hamza got me a cheap flight ticket that…

Hamza got me a cheap flight ticket that was within my wanted time. Would totally recommend.

12 September 2026
Unprompted review
Bismillah Tours logo

Reply from Bismillah Tours

Glad to hear Hamza was able to find you a flight that fit both your budget and preferred timing. That combination can make a big difference when planning a trip. Thank you for recommending Hamza and Bismillah Tours!

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