The fabric samples are beautiful, I am planing to use Birdy Grey for my bridal part, the groom's party as well as out flower girl and ring berer. I do have to ensure that Birdy Grey has the size for y... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The customer service was prompt and helpful. The dress got lost initially and took over 2 months to come in, however, after contacting customer support they were able to correct the address and send a... See more
Company replied
Exceptional service! I cannot say enough good things about this company. Suit was great fitting and premium quality. All came quickly and their customer service tops any company I’ve ever worked with!... See more
I'm super impressed by the quality of the suits. I wasn't expecting them to feel as high quality as they do. The "find your perfect fit" ai metrics were insanely accurate and I love how it explained h... See more
Company replied
Company details
Written by the company
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89. Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Contact info
210 E Olympic Blvd Ste 300B, 90015, Los Angeles, United States
- (323) 538-0608
- sup@birdygrey.com
- birdygrey.com
4.1
Great
339 reviews
Replied to 59% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast shipping easy buying process.
4 March 2026
Love the chiffon colors
Love the chiffon colors, now to decide with my daughter, the bride!
4 March 2026
Fast and functional
Ordered Friday and got it delivered on Monday and the suit fits great. Fantastic service, will be using again for another suit.
2 March 2026
I want to thank you for the samples…
I want to thank you for the samples I've received. I find the materials impeccable and will look forward to shopping in the future with your establishment.
Sincerely,
Shari Keith
23 February 2026
Got my swatches much quicker than…
Got my swatches much quicker than expected and love the color!
2 March 2026
So amazing!!
So amazing!!! Best quality ever I can’t wait to have these special pieces for our wedding!
1 March 2026
Exceptional customer service!!
2 March 2026
Reply from Birdy Grey
So happy to hear this - thanks for the love! 😊
This is the very first time ordering…
This is the very first time ordering fabric swatches to plan a wedding. I am in love with the colors and have chosen my color palette for my wedding ceremony already and for the bride/groom attendants, which will take place in the very, very near future. I'm truly ecstatic with this free purchase. Thank you for the magnificent inspiration. I'm highly satisfied with these swatches. It took less than 30 minutes to help me pick out the wedding colors. I highly recommend Birdy Grey to anyone who needs some color inspiration to help them plan their perfect wedding day.
4 March 2026
Reply from Birdy Grey
We’re beyond thrilled to hear the swatches helped bring your wedding vision to life; thank you so much for sharing this with us! 💕
These swatches are perfect
These swatches are perfect! They are the perfect sizes to color match with each other and other things. I will definitely be ordering from Birdy in the future.
2 March 2026
Email says it’s delivered but tracking…
Email says it’s delivered but tracking number says it hasn’t even shipped yet.
2 March 2026
Reply from Birdy Grey
We apologize for the confusion regarding your order’s tracking information and appreciate you letting us know. This helps us identify any gaps in our shipping process. Please reach out to our Customer Care team at sup@birdygrey.com, call or text +1 (323) 538-0608, or use live chat on our website so we can investigate and resolve this for you promptly.
I didn't receive all the samples…
I didn't receive all the samples promised. ordered 10, only received 7.
2 March 2026
Reply from Birdy Grey
We’re so sorry to hear that your order arrived incomplete - that’s definitely not the experience we want for you. We appreciate you flagging this, and our team would be more than happy to make this right as quickly as possible. Please reach out to us at sup@birdygrey.com, call or text +1 (323) 538-0608, or connect with us via live chat on our website so we can look into this and resolve it for you right away.
So beautiful can’t wait to choose my…
So beautiful can’t wait to choose my bridesmaids dresses
2 March 2026
False Advertisement
I ordered 10 free swatches and I only received 3 out of 10. I also only received 2 out of 3 that I did not even care to have, I wanted the other 7 that I thought was included in the 10 free swatches to be all of the emerald green colors/material.
2 March 2026
Reply from Birdy Grey
We’re sorry to hear that your swatch order did not arrive as expected, and we truly appreciate you bringing this to our attention. To ensure you receive the correct selections, please reach out to our Customer Care team who can assist you directly. You can contact them by email at sup@birdygrey.com, call or text +1 (323) 538-0608, or use live chat on our website. We will also review this to help prevent similar issues in the future.
Lost my package and was unable to order…
Lost my package and was unable to order the same due to their warehouse stock. I had to swap the dress the Bride picked with another dress that had the same material and color.
The Kira Dress is not flattering on and I would recommend tall girls to avoid Birdy Grey.
4 March 2026
Reply from Birdy Grey
We’re very sorry to hear about the issues with your order and the challenges you experienced with stock. Thank you for sharing this feedback, as it helps us identify areas where our processes and sizing guidance can improve. We will review this situation internally to prevent similar problems in the future and ensure a smoother experience for all customers.
Fast Delivery and great quality!
Wow! Arrived In less than 7 days! Everything fit great!
3 March 2026
Reply from Birdy Grey
So glad everything arrived quickly and fit perfectly!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.