Bird Voyage Reviews 

282
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional professionalism, outstanding helpfulness, and consistently prompt support provided throughout the entire booking journey. Travelers consistently find the reservation process remarkably smooth and deeply appreciate knowledgeable agents going above and beyond to carefully tailor trips to individual needs. Furthermore, people emphasize that planning vacations becomes completely stress-free thanks to reliable guidance and seamless communication before and during travels. However, some customers also noted challenges with occasional ticketing delays, unexpected seat allocation fees, or difficulties securing prompt refunds for cancelled trips. A small number of reviewers experienced stressful moments when managing sudden itinerary changes or dealing with unhelpful support personnel.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that agents are very kind, helpful, and... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional attention to detail,... See more

Booking process

Users describe positive interactions with the booking process, highlighting smooth and straightforward... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are consistently... See more

Holidays

Reviewers mention positive feedback about holidays, highlighting that trips are well organized, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kevin booked our Tenerife holiday which was excellent. 1st class service, no worries all arranged for us. The only thing we had to worry about was what clothes to take. Kevin sorted everything down... See more

Rated 5 out of 5 stars

We were given a good discounted price for our tickets to Canada. However, the Airline charged us for our check-in baggage which came to around £240 each way. We had to pay the money at the airport. Ho... See more

Rated 5 out of 5 stars

On board with what was required and quick to respond to queries and made sure all trips and journeys went smooth. Rav dealt with all things appropriately during booking and post booking till return... See more

Rated 5 out of 5 stars

Sam has booked the holiday's for myself and the kids for the last year or so and I can honestly say that he's been great, really great. Brilliant customer service, always at hand to help even when we... See more


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Travel Agency
  4. Tour Operator

Written by the company

Bird Voyage is a UK-based Travel company specializing in Holidays & Global flight bookings. We aim to simplify your journey by offering affordable Holidays, real-time booking systems, and personalized support. We at Travel Miles With Us LTD T/A Bird Voyage are registered at Suite 206, Legacy Centre Hanworth Trading Estates, Hampton Road West, Feltham, England, TW13 6D


Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(282)

196 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Eliza

Eliza - polite, courteous & what a gem! You need more like her! Many Tnx job well doned.

21 September 2025
Unprompted review
Rated 5 out of 5 stars

Tickets to india

Was finding it difficult to book a flight as I needed to break the journey.
I contacted Southall travel and was put through to Bird voyage.
Victor connected me and was very helpful in sorting out the problem and give a good deal

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

We are booking our flight tickets for the first time through this agent.
Rav is really nice and did his job very well to our utmost satisfaction indeed. We will certainly stick with him in future for our travel needs.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Clear and helpful

Victor B provided clear and comprehensive information on flights we wanted, offered alternatives and followed it up quickly with the details in a text message. Once we had decided the tickets were booked quickly.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Booking a flight ticket

Your team member Steve was very attentive, helpful. It recommendation was spot on. I must say he is an asset to your company. I will definitely book a ticket with you because of Steve.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

My experience was amazing great service…

My experience was amazing great service very fast and affectionate Steve was so professional and delt with my enquiry so fast I will always use this company and recommend them to family and friends and colleagues
Thank you Steve for everything you a rel professional

28 August 2025
Unprompted review
Rated 5 out of 5 stars

First-time user of this travel agency

First-time user of this travel agency. Initially, I was really hesitant to book with them due to a terrible experience with a similar agency a few years ago where I was scammed out of a considerable amount of money. However, things took a turn when they shared a link and I started learning more about their services.

I'm glad I gave them a chance. Using their link helped me understand their operations better. If you're like me and have had past travel booking nightmares, I'd say don't judge too soon. This agency seems to be doing things right.

Would I recommend? Based on this first experience, yes. They seem legit and handled things professionally once I engaged through the link. Of course, as with any travel booking, do your due diligence.

Rating: 4/5 stars for this first-time experience. Looking forward to potentially using them again

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Patient

Steve was very helpful, patient, he spent lot of time with us . Gave us a ticket at reasonable price. He he reassured us to contact him if there is any problem .

23 August 2025
Unprompted review
Rated 5 out of 5 stars

5 stars to Russell who personally not…

5 stars to Russell who personally not only gave me great unbiased advice on tickets...but also worked late to ensure changes I required to the dates were also incorporated. Can't thank him enough for always being available. I will definitely use Bird Voyage in the future and recommend to family and friends. Thanks again!

2 August 2025
Unprompted review

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