I've almost ordered from Biqu overseas directly. Shipping is always fast. Quality is always very good, and their selection of third-party accessories for most 3D printers (esp Bambu) are excellent. I'... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
BIQU sold hotend products with knownquality issues. My juicer hotend failed and caused damage to my H2D printer. The service team was really unhelpful, was not willing to refund my order and continual... See more
Horrible business with virtually no customer service. Some orders won't ship for weeks. The worse case scenario is if a package gets lost in the mail or delivered to the wrong address. BIQU will not r... See more
Company has false advertising they claim build plates comes with QR code stickers to help identify plates to bambu slicr but they do not. Unwilling to provide refund even though it didn't come with ev... See more
Company details
Written by the company
BIQU&BIGTREETECH | Premium 3D Printing Components & Upgrade Parts Manufacturer. Get precision-engineered buildplates, displays, mainboards, modules, drivers, and hotends for Bambu Lab, Creality, Prusa, Anycubic, Voron & other major 3d printer brands. Upgrade your print ecosystem.
Contact info
Hong Kong
- biqu.equipment
2.3
Poor
87 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
panda touch for my P1S
I got a panda touch for my P1S,its easy to install and setup,better than the original one,highly recommend.
7 March 2024
Unprompted review
Good product
Good product, I use BIQU motherboard for all my 3dprinter, stable and durability. especially Octopus board and H2 extruder.
25 July 2024
Unprompted review
They do not ship your paid orders.
Ordered two Eddy coils a month ago. There is still no sign of shipping. Scammers.
23 May 2024
Unprompted review
Be careful when buying from this company
Most of my we’re on back order one item still is it’s taken forever to get from Illinois to Michigan going on like four days from one order so not really a good experience for 300 and something dollars worth of merchandise
17 January 2024
Unprompted review
Horrible Customer Experience
Order placed and paied on 05.10.2023 today is 17.10.2023 and still nothing is packed or shipped out. WhatsApp Support answers days later and say I should contact the shipper by email ?? What the heck. Thats nothing what I understand under customer support. Do not order there if you really need the parts.
17 October 2023
Unprompted review
Excellent 3D Printer company
Another order delivered to the UK in good time. Excellent prices! Now my one stop shop for 3D equipment! Will deffo be back!
9 August 2023
Unprompted review
Their support is horrible
Their support is horrible. They perform an arrogant indifference and apparently hope that users give up or that the return deadline for the product is exceeded before a response is received. They seem to have become too big of a company to take their customers genuine seriously.
17 July 2023
Unprompted review
worst buying experience and support I had
ive seen reviews on YouTube, ordered a hermit crab and some other products, the products maybe good (in general) but the support is just awful, wouldn't want that treatment for you enemies
first of all the hermit crab, I ordered the CAN version they sent me the standard, and after 100 pics sent they admited they send the wrong product
same goes for the h2, sent me the old version, and had yet again to send many many pics and the box clearly shows the old version they were just open this, send pics of this and that, I didn't accept the lousy refund amount they offered but they just decided with Aliexpress that and sent it anyways, I kept the things hoping its the last ill have to deal with them
2 plates were very loose, even a 1-2000mms2 speeds just knocks it off he park and it comes flying away, contacted the support, were answering quicker for sales, when it came to support, no one was there anymore
an e3 v3 and a touch screen, 2 mosfets were blown, motherboard was plugged for like an hour, noticed part cooling fan not spinning checked things out, not working also the case cooling fan, contacted them. . . the motors needs to be turning and the fan only turns when the extruder goes to .. . which is common infos and I can see that in the marling config, and sent videos
25 May 2023
Unprompted review
I can't recommend bigtreetech enough
I can't recommend bigtreetech enough as there products are quality and a reasonable price 👌 and there after sales series is first class
I purchased there bigtreetech skr mini e3 v3.0 and a tft35 e3 v3.0 for my ender 3 pro
And I had a problem with the tft35 e3 v3.0 screen
So I sent them an email and they couldn't of been more helpful and within a day they resolved the issue
This is why if I could I would be giving them 10 out of 10 for there products and there pricing and there first class service
As they went above and beyond to resolve my issues
25 April 2023
Unprompted review
I bought the SKR MINI E3 V3.0 and got…
I bought the SKR MINI E3 V3.0 and got it in few days, everything is good.
1 December 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.