Getting a video here is EASY, no matter whether you need 20 videos or just one. The process is fast, easy, and straightforward. Not the case with most other similar services with their MOQs, credits,... See more
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Billo Team, I hope this message finds you well. I just wanted to take a moment to express how impressed I am with your platform. Billo has been incredibly easy to use and has truly streamlined... See more
Company replied
Our experience with Billo has been amazing! Here's why: 1. Extensive list of creators to choose from 2. Turnaround time of the videos has been 24-48 hours which is amazing 3. Billo customer ser... See more
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Everything is just so simple. Connecting with these brands makes things extremely easy. You know exactly what you're getting into even before you apply and when you're accepted, you don't need to... See more
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Company details
- Video Production Service
- Internet Marketing Service
- Online Marketing Agency
- Online Marketplace
- Software Company
Written by the company
Billo is the first-of-its-kind creator marketing platform that turns brand-creator partnerships into a measurable growth channel. It brings creative collaboration, testing, and scale into one data-fed workflow, so teams go from idea to winning ad without the guesswork.
Contact info
584 Castro St #2163 , 94114, San Francisco, United States
- +1 650-699-6740
- help@billo.app
- billo.app
4.2
Great
515 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Billo’s support team is Great
Billo’s support team is fast, transparent, and understanding. I’ve been receiving steady UGC gigs and the whole experience has been great. They quickly resolved my technical issues, making everything stress-free. Highly recommend for creators and for brands who need user-generated content!
17 November 2025
Unprompted review
Reply from Billo
Thank you so much for sharing your experience! 💜 We’re thrilled to hear that our support team has been able to assist you quickly and transparently, and that you’ve been enjoying steady UGC opportunities.
It’s wonderful to know the platform has made your experience stress-free, and we truly appreciate your recommendation for both creators and brands. We’re excited to see all the amazing content you’ll continue to create! 🌟
Billo is elite!
Billo has been a great platform for me for over 3 years now. The Billo staff are always friendly and fair, helping the best way they can! Thank you Billo! :)
14 November 2025
Unprompted review
Reply from Billo
Thank you so much for your kind words! 💜 We’re thrilled to hear that Billo has been a positive platform for you over the past three years and that our team has been helpful, friendly, and supportive.
We truly appreciate having you as part of the Billo community and look forward to supporting you in all your future projects! 🌟
I’m a creator on Billo and I love the…
I’m a creator on Billo and I love the platform. Customer service is very responsive and helpful. There are plenty of jobs to apply for daily. I’m now a premium creator and the pay when you’re premium is good pay ($70-$90+ per video) and I often get repeat clients that request to work with me. Billo has REALLY helped me financially. I highly recommend it.
13 November 2025
Unprompted review
Reply from Billo
Thank you so much for sharing your experience! 💜 We’re thrilled to hear that Billo has been such a positive platform for you, helping you grow as a creator and supporting you financially. It’s wonderful to know that our support team has been helpful and that you’re enjoying the opportunities and premium pay.
We’re grateful to have you in the Billo community and can’t wait to see all the amazing content you’ll continue creating! 🌟
Billo is so easy to use
Billo is so easy to use. They explain everything step by step and staff were responsive and so kind! The amount of collabs available is insane !
11 November 2025
Unprompted review
Reply from Billo
Thank you so much for your kind words! 💜 We’re thrilled to hear that you find Billo easy to use and that our team has been helpful and responsive. It’s great to know you’re enjoying the variety of collaborations available on the platform.
We’re excited to see all the amazing content you’ll create with us! 🌟
Incredible app for creators!
I have been active as a creator on this platform for two months now I just finished wrapping up my 16th video. I couldn’t be more pleased with not only the incredible brands i’ve had the opportunity to work with, but also the customer service is above and beyond! I needed help three different times and they are so prompt to respond and assist me with whatever it is I need. I highly recommend this app especially for new creators. Who are looking to build their portfolios. My only regret is that I didn’t know about this app sooner!
10 November 2025
Unprompted review
Reply from Billo
Thank you so much for sharing your experience! 💜 We’re thrilled to hear that you’ve had such a positive journey on Billo over the past two months and that our support team has been able to assist you promptly whenever needed.
It’s wonderful to know that you’ve had the opportunity to work with incredible brands and build your portfolio. Your recommendation means a lot to us, and we’re so glad you found value in the platform. We’re excited to see all the amazing content you’ll create next! 🌟
I completed my first job with billo and…
I completed my first job with billo and I had questions. The Billo support staff was amazing sneering my questions and helping me navigate through the process.
10 November 2025
Unprompted review
Reply from Billo
Thank you for sharing your experience! 💜 We’re thrilled to hear that our support team was able to guide you through your first job and answer all your questions. Helping creators navigate the platform smoothly is exactly what we aim for, and we’re so glad it made your first experience a positive one.
We’re excited to see more of your work on Billo! 🌟
I am a creator and had to reach out for…
I am a creator and had to reach out for customer support and was very pleased! The associate was kind and thorough and got everything squared away with ease! This platform protects creators and brands well.
7 October 2025
Unprompted review
Reply from Billo
Thank you so much for your wonderful feedback! 💜 We’re thrilled to hear that our support team was able to assist you thoroughly and efficiently. Protecting both creators and brands is at the heart of what we do, and it’s great to know you feel supported on the platform.
We’re grateful to have you in the Billo community and look forward to seeing more of your amazing work! 🌟
Thank you for the amazing service
Thank you for the amazing service. Quick and efficient answers.
26 September 2025
Unprompted review
Reply from Billo
Thank you so much for your kind words! 💜 We’re thrilled to hear that you found our service quick and efficient. Your feedback means a lot to us, and we’re always here to support you whenever you need. 🌟
No VAT invoice sent for the order we…
No VAT invoice sent for the order we placed. Impossible to download from the portal.
31 August 2025
Unprompted review
Reply from Billo
We’re sorry for the inconvenience regarding the VAT invoice.
Please reach out to our support team with your order details, and we’ll make sure a proper invoice is generated and sent to you promptly.
We appreciate your patience and understanding as we resolve this! 💜
Great experience with Billo
Great experience with Billo! I received 6 videos from 6 creators, and the quality was high and the delivery was on time. Reliable service, highly recommended.
9 August 2025
Unprompted review
Reply from Billo
Thank you so much for your wonderful feedback! 💜 We’re thrilled to hear that you received high-quality videos on time and had a reliable experience with Billo. Your recommendation means a lot to us!
We’re excited to continue supporting you and your future campaigns. 🌟
Great support and follow up
The customer support in Billo is great. They are efficient, professional and helpful in following up with creators to help us solve problems. Thank you very much. Keep up the good work.
26 August 2025
Unprompted review
Reply from Billo
Thank you so much for your kind words! 💜 We’re thrilled to hear that our customer support team has been efficient, professional, and helpful in assisting you with creators. Your feedback means a lot to us and motivates us to continue providing the best support possible.
We appreciate you being part of the Billo community and look forward to supporting you in your future projects! 🌟
Reply from Billo
Thank you for your kind words! 💜 We’re glad to hear that our team was able to help. Your feedback means a lot to us, and we’re always here to support you whenever you need. 🌟
Reply from Billo
Thank you for your feedback! 💜 We’re glad to hear that you find Billo easy to use for content creation. Our goal is to make creating and sharing content as simple and seamless as possible.
We’re excited to see more of your amazing work on the platform! 🌟
Billo is Great!!!!
Billo has been nothing but professional,Understanding and accepting of all talent levels.
18 August 2025
Unprompted review
Reply from Billo
Thank you so much for your kind words! 💜 We’re thrilled to hear that your experience with Billo has been professional and supportive. Our goal is always to create a platform that welcomes creators of all skill levels and helps them grow while delivering value to brands.
We’re so glad to have you as part of our community and look forward to seeing your future work! 🌟
The content and creators are not…
The content and creators are not professional. That's also my opinion about the billo team.
15 August 2025
Reply from Billo
We’re sorry to hear that your experience with Billo and our creators did not meet your expectations. 🙏
At Billo, we strive to maintain a high standard of professionalism from both our creators and our support team. Feedback like yours is very important to us, as it helps identify areas where we can improve and provide better service.
We encourage you to reach out to our support team directly if you encounter any issues in the future so we can address them promptly and ensure a smoother experience. 💜
Service with a Smile!
Lailah was the team member who helped me. What I loved most about her is that she told me exactly what was going to happen in order to solve the issue I had, and even more importantly, she kept me informed every step of the way. It's a great feeling not to have to worry about whether or not you and your problem have been forgotten (which happens all too often with so many companies). Way to represent Billo with expert service! Thank you again Lailah! Jill W.
12 August 2025
Unprompted review
Reply from Billo
We’re thrilled to hear that Lailah was able to guide you through the process and keep you informed every step of the way. Providing clear communication and reliable support is exactly what we aim for, and we’re so glad it made your experience stress-free.
We’ll be sure to pass along your kind words to Lailah—she’ll be thrilled to hear your feedback! Thank you again for taking the time to share, and we look forward to continuing to support you on Billo. 🌟
Unprofessional “verified” creators
Unprofessional “verified” creators. If you have a 5 dollar product and need a quick UGC video, this is the place for you.
Anything remotely valuable/luxury? DO. NOT. USE. We paid nearly $1000 dollars for two 60-second videos with their most reputable, 5-star creators. Not only did they flunk the videos badly, they couldn’t even reply professionally or apologize for 3 week delays, lack of communication, lack of effort. Nothing short of a scam. You’re better off actually negotiating with influencers that have an actual following than these unprofessional scammers.
10 August 2025
Unprompted review
Reply from Billo
We’re very sorry to hear about your experience and truly apologize for the frustration and delays you encountered. 🙏
At Billo, we strive to provide high-quality content and professional communication from our verified creators. While most creators deliver excellent work, we understand that sometimes expectations aren’t met. We take concerns like yours seriously and have shared your feedback with our team to review both creator performance and communication standards.
Our goal is always to ensure campaigns are delivered on time and meet quality expectations. We encourage clients to reach out to our support team immediately if issues arise so we can step in and resolve them as quickly as possible.
We genuinely appreciate your candid feedback, as it helps us improve the platform and the creator experience for both brands and creators. 💜
Not even worth checking out
Not even worth checking out. Low paying gigs. I'll pass, no thank you!
4 July 2025
Unprompted review
Reply from Billo
We’re sorry to hear that your experience didn’t meet your expectations. 🙏
Billo strives to provide a variety of opportunities that cater to different creators’ skills and goals. While some projects may be smaller in scope, there are also higher-value campaigns with more requirements and pay. We encourage you to explore different campaigns and creator tiers, as there may be opportunities that better match your expectations and experience.
We appreciate your input and hope you might consider giving the platform another look in the future. 💜
Disappointed: Rejected Solely for My Nationality
I was very surprised and disappointed to be rejected by Billo solely because I hold a Russian passport — despite the fact that I live in the United States and have a valid U.S. work permit.
There is no mention in their Terms of Service or public documentation that restricts users based on citizenship. According to their own website, the requirements are to be over 18 and to live in the U.S., Canada, the U.K., or Australia — I meet all of these criteria.
Rejecting someone based entirely on nationality, when they are legally working and residing in the U.S., is not only unfair but feels discriminatory. I hope Billo reviews this internal policy and moves toward a more inclusive and merit-based approach.
16 July 2025
Unprompted review
Reply from Billo
We sincerely apologize for the frustration and disappointment this situation has caused. 🙏
Billo strives to maintain a platform that is safe, compliant, and accessible to creators in accordance with legal and regulatory requirements. While our public-facing eligibility requirements include age and residency, certain internal policies may impact eligibility in ways that are not immediately visible. We understand how this may feel frustrating, and we genuinely appreciate your perspective.
Your feedback will be shared with our internal team for review, as we are continuously looking for ways to improve our processes and ensure they are as transparent and fair as possible.
Thank you again for your candid feedback. We truly value your thoughts and hope to continue improving the creator experience. 💜
So far so good!
So far, my experience with Billo has been great! The platform is easy to use, and the projects are fun and straightforward. I appreciate the clear communication and the opportunity to work with a variety of brands. Excited to keep growing here!
23 July 2025
Unprompted review
Reply from Billo
Thank you so much for your wonderful feedback! 💜 We're really glad to hear that your experience on Billo has been smooth and enjoyable. It’s great to know you’re finding the platform easy to use and the projects engaging. Clear communication and meaningful opportunities are exactly what we aim to provide, and we’re happy to have you growing with us. We appreciate you being part of the Billo community! 🌟
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