bilcodirect.co.uk Reviews 346

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Great company and very understanding. Angela was amazing from placing my order till delivery day. Everything went smoothly and couldn't fault anything. Amazing products and reasonable pricing. I've ju... See more

Rated 5 out of 5 stars

Excellent company never had a single issue stay in contact with you throughout great quality items.. their with yiu every step of the way couldn't recommend this company enough my 2026 order already p... See more

Rated 5 out of 5 stars

Perfect is every way! Easy to order any queries dealt with accordingly kept upto date with every detail - Delivery went smoothly too driver really nice. Helped with assisting my disabled mum when she... See more

Rated 5 out of 5 stars

Absolutely excellent company, staff are amazing. I’ve added things to my order on a few occasions and it’s not been a problem all sorted by email same day and new direct debit mandate issued same day... See more

Company details

  1. Christmas Store

Written by the company

We are a Christmas Savings Club, helping our customers save towards making their Christmas as memorable as possible.


Contact info

4.8

Excellent

TrustScore 5 out of 5

346 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

The best customer service very polite…

The best customer service very polite and helpful and understanding and I absolutely love this site this is the 2nd year saving with them and it's so handy I don't have to worry about Christmas anymore I don't have to panic it's all sorted I will definitely be coming back again.

3 April 2026
Rated 5 out of 5 stars

Good affordable hampers weekly monthly or to weekly payment plans

I really love getting my hampers every year affordable and good for money and saves time struggling food shopping with kids as 2 have learning difficulties. So I give a five star service brilliant. Friendly people delivery and friendly people if u need to update u card or mobile number with them. Brill service all round ordered an again for 2026.

30 December 2025
Rated 5 out of 5 stars

Excellent company never had a single…

Excellent company never had a single issue stay in contact with you throughout great quality items.. their with yiu every step of the way couldn't recommend this company enough my 2026 order already placed thank you everyone at bilco mercy Christmas and a very happy new year

9 December 2025
Rated 5 out of 5 stars

I honestly couldn’t be happier with…

I honestly couldn’t be happier with this frozen meat hamper. The delivery was spot on — everything arrived exactly when expected, perfectly frozen, and carefully packaged. You can tell real care has gone into every detail.

The quality of the meat is outstanding. Each cut looks fresh, well-prepared, and clearly top quality — the kind you’re excited to put straight into the freezer knowing every meal is going to be a good one. It’s fantastic value for money, with a great variety that will last us ages.

This has made meal planning so much easier, and it’s reassuring to know we’ve got such high-quality produce ready to go. I wouldn’t hesitate to order again and would 100% recommend this to anyone thinking about it. Brilliant service from start to finish! 👏🥩

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Had my hamper come and l'm so happy…

Had my hamper come and l'm so happy with it. Had some replace but was replace with other foods which was the same value or would have cost more. But l didn't mind that as it will all be eated the same way. Was so happy that l have now placed my orders for next year

6 December 2025
Unprompted review
Rated 5 out of 5 stars

ah i love bilco

ah i love bilco , spreading the cost over the year is so much easier for me and it takes the stress out of the christmas food shop plus my kids like to build a massive fort with all the boxes

9 December 2025

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