Bike Assist Legal Reviews 

Good communication and great experience with Ian Wadsworth who dealt with me, kept me in the loop when chasing up the other insurance company . Money took slightly longer than a couple of working days more like 5 so not too long at all , overall experience was great.

My case was passed around a bit at the beginning but once Darren Wardil became my case officer things progressed quickly. He was very informative and professional throughout and diligently chased up my claim.

What can i say, i have never had to deal with an insurance claim and thanks to Bike Assist legal they made my it so much easier. Always updating me on the progress and different options i have along with advice in dealing with the problems.
Thank you again Reece. A credit to your company name.

Many thanks took some time to sort but Ian was great. Kept me updated throughout the whole process. Many thanks. Would highly recommend.

Good communications fast responds and money straight back in my acount

Highly recommended. Very professional. Very helpful.

As a 30 year Bike rider, this was my first time an auto took a sudden turn and got me injured. Bike Assist were a very professional and dedicated team. They handled my case with diligence and sensibility leading to a fair resolution of my claim. I wish them every success in their future enterprises.

I want to extend my utter appreciation for the guys at Bike Assist Legal over the last 4 difficult years. Everyone I have spoken to has been polite, helpful and professional. I would like to extend a massive thank you to Kelly Wassell specifically who has been nothing but incredible throughout my ordeal. Always available (within reason), knowledgeable, down to earth, honest and calming. Kelly has been nothing but fantastic with me and my case and provided me with appropriate advice when needed. Constantly updated with new information when it was available made for great customer service. If you ever find yourself unfortunate enough to need Bike Assist, you need to hope you get Kelly to represent you!

I am very pleased with the result of my claim, every person I dealt with during the process was courteous helpful and friendly. Although it was a long process I was dealt with sympathetically and honestly.
I hope never to need their services again, but if I did I wouldn’t hesitate to use bike assist legal.

Fabio has been absolutely excellent throughout the process—very clear and efficient. Highly recommended!

Service was solid and we were kept informed at all times. The only real gripe comes from the repeated changes in case handler and the associated delays. Our last handler, Sophie Jaggard, was the pick of the crop - would have been five stars if they’d all been that good.
Case 479140.001SJ

I would like to commend the Bike Assist Legal Team for their excellent service. They were incredibly helpful throughout my case, and I'm particularly grateful for Mr. Render's outstanding support and communication. He kept me informed every step of the way and made sure I understood everything. Highly recommended.

Dear Bike Assist Legal

I would like to express my gratitude for the exceptional services provided by Biker Assist Legal during the time of my accident. The customer service, particularly from Laura Saunders, was truly outstanding, and I would not hesitate to recommend your services to others or to utilize them in the future. Throughout the unfortunate event of my accident, I was deeply impressed by Ms. Saunders' professionalism and her ability to provide reassurance.

Sincerely,
Simeon M.

I have been helped by the Bike assist team to settle my personal injury claim.

Both Ian and Clare were brilliant and worked tirelessly to get it resolved.

For a team that cares and goes above and beyond, I would recommend Bike Assist Legal every time.

These guys where amazing Fabio kept me up to date and informed all the way, very helpful with all my needs and stupid questions I had to ask

Lauren was my solicitor and was absolutely amazing throughout. It's been a long process and Lauren has allways updated me and give me all the information I need on point.Really appreciate all Lauren's hard work and if I need any advice or anyone yo represent me again for anything I would always makea call to bike assist and Lauren. Cheers Lauren and good luck for the future 👍🏻👍🏻Cheers Neil Mooney

Just to say thank you to Ian Wadsworth for being great in his job
Keep me up-to-date with everything was going on and finally I got my compensation
Thank you 😀

Accident October 2020 , in fact no accident as the other driver chose to do what she did leaving me with an injury that has changed my life , finally settled May 2024 , handled brilliantly by Dan Higgins at Bike Assist Legal , other insurer admitted liability yet 2 years later retracted for no reason and they continued to drag it out , Dan along with great advice from barrister Amelia towards the end , would def use bike assist legal again , but me and 2 wheels are now done with !
Thanks for everything Dan

Great service and very courteous and friendly people, been a long journey but both Faisal Ahmad and Eleanor Elcome were of great help in helping with my claim, ensuring that I was kept informed throughout and were always there if I had any concerns. I would definitely recommend Bike Assist if required, Many thanks.

Good company and nice staff not had any problems all gone very well thank you