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Bigshoes Reviews 

795
•
TrustScore 5 out of 5

4.9

Men's Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of large-sized, fashionable, and comfortable footwear, often highlighting the excellent quality and true-to-size fit of the products. Many people appreciate the fast and efficient delivery service, with orders frequently arriving promptly and well-packaged. The company's customer service is also highly regarded for its helpfulness, ease of ordering, and excellent after-care, including smooth exchanges. However, some customers experienced issues with delivery times, noting occasional delays, though these were sometimes attributed to external factors like the postal service or holiday periods. A few other people also felt that some shoes did not look as good in person as they did in photos, or had fit issues, with one instance of a product flaw causing discomfort.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, fit, and comfort of the... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and reliable postage.... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the great service and... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the fantastic... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease and speed of the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremel happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult t... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremely happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult... See more

Rated 5 out of 5 stars

Ordering is simple and the follow up from the company is excellent. products aare very good and choice which should be limited for the sizes i order (size 15) is varied and modern. Dave and Co are... See more

Company details

  1. Men's Clothing Store
  2. Boot Store
  3. Plus Size Clothing Store
  4. Shoe Store

Contact info

4.9

Excellent

TrustScore 5 out of 5

795 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(795)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Service

Rang the day before and talked to a lovely gentleman who said he would get the boots out to me asap as my son was going away to Finland and needed the boots which were size 15 and hard to obtain. The boots were on my doorstep the very next day excellent service.

13 February 2026
Rated 5 out of 5 stars

Great service

Great service. I ordered on a Sunday and had my delivery on Tuesday morning. Also the quality is excellent.
This the third time I've used Big Shoes and will continue to do so.

8 February 2026
Rated 4 out of 5 stars

I like this company

The delivery took 9 days which was not terrible this time of year. (Early December). The shoes are terrible looking but they didn't look that bad in the photo. One of the risks of shopping online. For each their own, this is subjective. I'll have to return them but ill wait till after Christmas. Heather's are based so close to my house, it would be much easier if I could just drive over instead of messing around with post.

3 December 2025

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