Excellent service Tom was amazing just like talking to an old friend he really is a credit to your company it was all so easy I will definitely definitely be recommending you to family and friends... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
UK’s fastest growing online dealership, providing used and new motorcycles through the UK. Buy online or visit instore, offering finance options on all bikes whether you’ve got good or poor credit, Bigmoto can find a solution to help. We aim to be a price leader on all our stock so if you’ve seen it cheaper with similar mileage let us know. We offer UK nationwide delivery, full walk around videos on request of all bikes, so get in touch, we’re waiting to help you! Join the movement #wearebigmoto
Contact info
18 Bessemer Way, Great Yarmouth, NR310LX, United Kingdom
- 01493547444
- Sales@bigmoto.Co.uk
- bigmoto.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just bought a motorbike from big moto
Just bought a motorbike from big moto, had the lovely Amy from the Great Yarmouth branch help me with everything I needed. Couldn’t fault her! She was helpful friendly and wasn’t at all pushy or trying to force a sale. I couldn’t recommend these guys enough. I will be returning for services and mot’s without a doubt.
I had my heart set on a certain bike…
I had my heart set on a certain bike and found a problem with my p/x which was not of my doing, any way thanks to a certain young lady ( Katie bayliss) who helped me get around the problem I had and know looking forward to my next purchase she went above and beyond for someone she had never meet and the service was overwhelming fantastic I would easy recommend bigmoto for anyone looking to buy or sell
Found bigmoto at Great Yarmouth good to…
Found bigmoto at Great Yarmouth good to deal with. Amy very helpful. Had a couple of minor points with my new bike but was resolved very quickly. Very competitive price & good customer service. Would certainly recommend them.
Avoid this company..!!!
Terrible company that is not professional at all, they dont have a clue how to run a business. They advertise bikes that aren't even ready for sale. I waited 6 weeks to be told the bike still has issues which their in-house macanics have no clue how to repair.
Be carful what you purchase from this company, their stock is full of faults. Worst company and customer service i have ever came across.

Reply from Bigmoto
Great Customer Service
Everything was very seamless and straight forward. Managed to buy my bike with ease thanks to Clare who was really professional and friendly throughout the whole process.
Simple and stress free sale
Good web interface and a fair offer considering it’s a trade sale.
Great communication to arrange pick up.
Straight forward pick up inspection and because everything matched the description the offer was honoured with no annoying haggling.
I would highly recommend for a quick and easy sale.
Call was quick easy and very…
Call was quick easy and very understandable, Clare got me sorted with no problems at all
Hassle free service
Smooth and straight forward, fill in description and photos, offered a realistic price, guy who collected it was a great guy, let me know his arrival time as was bang on time, hassle free, would definitely use them again, paid what they quoted, top service, money went into my bank before they left, 5 star hassle free
Great customer service
Great customer service. Ellis is very helpful and knowledgeable in regard to the bikes and the finance side of things. Highly recommend Bigmoto I would deffinitely buy from them again! Thank you!!
friendly and professional throughout…
friendly and professional throughout the whole phone call,was able to sort out any issues or questions over the phone- highly recommended (LEXMOTO LXR 125) 2021
(15/07/26)
10/10 support was very helpful in…
10/10 support was very helpful in trying to get me a bed
Great experience
Great experience especially considering poor ones in the past with other ‘buy any bike’ services. The price was very fair and the process was easy enough, the process took about 20 mins and was paid straight away. Was worried about being knocked down by large amounts as I have in the past with other companies for ridiculous things despite providing an accurate description online. Big Moto didn’t, they paid me what I was quoted, so be truthful when describing your bike and you’ll get the price offered with them. Would use Big Moto again. Recommend if you want an easy sale, better price than dealers and without the messing of selling private.
Fast and professional service
Fast and professional service. The staff I spoke to were friendly and helpful. So much easier selling a bike to them rather than fielding time wasters if I’d been selling privately. I’d highly recommend Big Moto and will be using them again.
Sold my Honda Africa Twin….usual trick of dropping offer.
Sold my Honda Africa Twin. Overall experience was good, fair price but when they arrived to pick it up dropped the offer because of scuffs on the black plastic hand guard and 3mm of tread on the back tyre. “We will have to replace them before we sell it” lo and behold, they sold it without replacing them. Very disingenuous.

Reply from Bigmoto
Sold my bike with these guys last week
Sold my bike with these guys last week. Was the easiest process ever. All agreed and collected within 3 days. Price stated online was the price given and each side was happy. Cash in the bank within 10 mins. Loaded in the van and gone within half hour of arrival. Highly recommended.
Offered straight away £500 more than…
Offered straight away £500 more than any other online company. My bike was gone within 5 days at a fair price. Mark and raffie made the process breeze. Do not bother with any other company. I was honest about my bike so when it was collected they actually payed the price that was offered. Stress hassle free yes I could have gotten more private sale but it had outstanding that would have made hard plus time wasters and their price was not fair away from what I could have gotten and remember they have to have profit and prep the bike for resale and warranty it. So fair all round thank you raffie and mark.
Very good communication with Clare
Very good communication with Clare.
Everything was explained and detailed. Highly recommend.
Ellis
Ellis was clear, precise knew his job and provided a smooth path to my new bike.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







