Needed last minute to modify my coverage plan as my daughter was too ill to do the Hi Giang Loop and ended up in the hospital on the very day she was meant to begin on her adventure. They were so hel... See more
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Company details
Written by the company
Worldwide Travel Insurance provider, suitable for long term cover up to 24 months with an upper age limit of 69. Specialist in Extreme activities sports, trekking at high altitudes and winter sports.
Contact info
118 Cricklewood Lane, NW2 2DP, London, United Kingdom
- 0333 003 3161
- info@bigcattravelinsurance.com
- bigcattravelinsurance.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
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Misleading policies
Note how the good reviews are generated in reply to their email asking for feedback straight after purchase. They judge the purchase process, not the actual claim process or company honesty. They do have very misleading policies and documentation. You are sent a document that includes very clearly with the ✅ icon personal effects. But of course, that is actually optional. Written in a way that makes you think you are buying a good insurance. It is one of the most expensives I have ever bought, and I wish I looked into the more traditional ones.

Reply from Big Cat Travel Insurance
Straight forward process
Straight forward policy and easy to navigate around the site. Pre-existing medical cover is separate to the main policy, but is easy to complete.
Very simple and straightforward offer…
Very simple and straightforward offer that is easy to understand…. As the saying goes “ keep it simple stupid “ !
Very straight forward
Precise and direct to the point…
Precise and direct to the point questions ,no side tracking or redirection.straight to the point.
Great easy service
Easy to set up
Easy to set up. It was difficult to find a 2 year policy for the more mature traveller but Big Cat were happy to do it
The web site was clean and easy to use
The web site was clean and easy to use, and found what i required and booked and paid in simple steps.
Theo was great
Theo was great - really quick to help me and jump on my enquiry when i was on a deadline. Thank you!!
Easy to understand all the different big cat insurance for Australia 🇦🇺 …
Easy to understand all the different levels of covers
There another number you call to pay separately for any medical condition you declare
very easy to arrange
very easy to arrange. fair price .previously booked insurance for a trip last year
Quick and easy process
Quick and easy process.
Great price.
Pre existing conditions seems a rip off.
The insurance was significantly cheaper…
The insurance was significantly cheaper than that of your competitors, saving me a substantial amount of money.
Very Efficient
Very quick, straightforward process to take out insurance- particularly as we were already abroad.
Great experience
Couldn’t recommend big cat enough, I dislocated my wrist and broke a bone in my arm whilst going for a morning run in koh samui, immediately went to the hospital and contacted big cat, the bill was quite expensive to say the least however once big cat got the medical report from the surgeon here they paid for it all including my stay in hospital, operation the full works, really was a relief as I was super stressed being in a foreign country looking at a big bill, the only payment I had to make was the £150 excess which is nothing in hindsight. Thank you again and to anyone wondering I highly recommend
Senior Backpackers
It is really hard to find backpacker's insurance when of a certain age (60+). Even more hard when the extended time is over a year.
Really easy to use site with customizable add ons. Also had a quick reply using the free medical condition advice help contact. Pleased to find insurance to facilitate our adventure.
Simple process of adding extra travel…
Simple process of adding extra travel insurance while I am abroad. Great company!
quick and helpful
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