Big Bobble Hats Reviews

225

•

4.8

Hat Shop

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional product quality, vibrant colors, and cozy comfort of the knitted bobble hats. People also note the excellent customer service, mentioning that the delivery is remarkably fast and the overall purchasing process is exceptionally smooth. Furthermore, buyers frequently share that these accessories keep them warm during outdoor activities and winter events. Some reviewers were not happy with specific drawbacks, mentioning concerns regarding item durability, unexpected international customs fees, and sizing inaccuracies. A few consumers also pointed out that certain products did not fully meet their expectations regarding materials or dimensions when used during colder weather.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the excellent quality, beautiful... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the well-made and... See more

Delivery service

Reviewers express high satisfaction with the exceptionally fast delivery service and prompt arrival times.... See more

Service

Customers consistently note positive experiences with service, highlighting great communication and fast... See more

Reviews shaping this summary

Was out watching CX races in Belgium and saw the stand with an incredible range of styles. Staff were friendly and genuine, not pushy at all. Eventually went for the Guinness Zero hat for th... See more

Company replied

Absolutely LOVE Big Bobble! Just bought 4 more for my wife & myself taking our collection to 14!! Socks & Neck Warmers are excellent & functional too. Best Hats ever. Great fit & quality, ideal for t... See more

Company replied

Gemma and Ian were excellent! They helped us out last minute when another company let us down. They produced a superb custom team badge and were able to do an incredibly fast turnaround for a large o... See more

Company replied

We purchased 22 custom hats for our youth MTB club. The design process (by BBH) was quick and efficient, and the end product (as per the sent designs) was superb. A great addition to our club attire... See more

Company replied

Company details

Written by the company

Big Bobble Hats sell a wide range of Bobble Hats, beanies and more online. We also sell custom hats for clubs and teams, and also sell to trade.

Contact info

35 Orwell Wynd, G75 8FZ, East Kilbride, United Kingdom
enquiries@bigbobblehats.co.uk
bigbobblehats.co.uk

4.8

Excellent

225 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Dec 2, 2024

All good came very quick

25 November 2024

Reply from Big Bobble Hats

Dec 4, 2024

Thank you for your lovely review!

Dec 2, 2024

Bought a Bobble hat during a live stream

Bought a Bobble hat during a live stream but didn’t quite do it right (average technophobe) . Excellent communication and customer service, now another 2 hats to add to my collection which receive many a compliment. Thank you 🤩

25 November 2024

Reply from Big Bobble Hats

Dec 4, 2024

Thank you for your lovely review!

Dec 2, 2024

25 October 2024

Reply from Big Bobble Hats

Nov 2, 2024

Thank you so much for your lovely review!

Nov 1, 2024

Excellent product

Prompt delivery
Good quality T-shirt
Sizing perfect

25 October 2024

Reply from Big Bobble Hats

Nov 2, 2024

Thank you so much for your lovely review!

Nov 1, 2024

My 4th purchase of the BIG BOBBLE HAT…

My 4th purchase of the BIG BOBBLE HAT in orange, grey and black ! Just in time for Halloween 🎃 I’ve already asked a couple of times, I would love one made blue with a yellow pompom for Alzheimer’s Society please 🙏

25 October 2024

Reply from Big Bobble Hats

Nov 2, 2024

Thank you so much for your lovely review!

Oct 8, 2024

Gorgeous lil hat

Purchased my hat at Kielder Mara. I love it! Great quality hat and a lovely reminder of what I achieved ☺️

6 October 2024

Unprompted review

Reply from Big Bobble Hats

Oct 10, 2024

Thank you for your lovely review!

Oct 7, 2024

Best Pom Pom hat ever!

Beautifully made and very warm

30 September 2024

Reply from Big Bobble Hats

Oct 7, 2024

Thank you so much for your lovely review!

Oct 7, 2024

Bobble hat order

I ordered a bobble hat and the courier Evri did nit deliver it, so I got back in touch with the company and they sent out a replacement hat with Royal mail the same day. Excellent service. I would recommend that they don't use Evri as a courier though.

30 September 2024

Reply from Big Bobble Hats

Oct 7, 2024

Thank you so much for your lovely review!

Oct 4, 2024

Bottle had a black lid not white as in…

Bottle had a black lid not white as in the advertised pic, bought it to match another bottle with a white lid that I have.

26 September 2024

Reply from Big Bobble Hats

Oct 7, 2024

Sorry you did not get the product as advertised! Please do email us and we can sort this out for you.

Oct 4, 2024

Easy to use website

Easy to use website, great price , fast delivery. Would recommend 👍

27 September 2024

Reply from Big Bobble Hats

Oct 7, 2024

Thank you for your lovely review!

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