Big Blue Squirrel Self Storage Reviews 

242
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Took out some storage in the Thurrock branch and couldn't be happier with the price, location, security, cleanliness of the place and the service I got from the staff there. If you need storage for mo... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Fantastic location, right next to Lakeside and Dartford, making it super convenient to get to. Plenty of on-site parking, great prices, and excellent discounts too. The whole experience was s... See more

Company replied

Rated 5 out of 5 stars

This is the second time I have used Big Blue Squirrel Storage in Thurrock. The staff are extremely helpful and nothing is too much trouble. You can also purchase padlocks, boxes, bubble wrap and anyt... See more

Company replied

Rated 5 out of 5 stars

Great location near lakeside and very convenient for using the DHL service. The staff were friendly, helpful.

Company replied

Company details

  1. Warehouse

Information provided by various external sources

Self storage rooms available for Personal and Business customers within Essex Flexible storage solutions with low rates and easy access


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

242 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(242)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Very clean unit and reception very…

Very clean unit and reception very helpful staff given the information that was needed and explained the system and how it works , answered all questions asked will recommend this company

6 January 2022
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Reply from Big Blue Squirrel Self Storage

Thank you for the positive feedback! Hope you enjoy your stay!

Rated 4 out of 5 stars

Easy Peasy

Contract easy to set up. People are helpful, knowledgeable and approachable.

4 November 2021
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Reply from Big Blue Squirrel Self Storage

Thank you Carol for the positive feedback!

Rated 4 out of 5 stars

It’s a fantastic storage

It’s a fantastic storage, well
Organised and perfectly managed however stating it’s a 24 service storage appears misleading. You may want to tweak that a bit to represent the hours of service but outside that, it’s a fantastic secured storage. I have used it before and am using it again and will keep using it in future When needed and will recommend it to anybody I know that will need a storage.

29 October 2021
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Reply from Big Blue Squirrel Self Storage

Hi Rita, Thanks for the great review and we hope you enjoy your stay with us!
Our Website and signage states we have 24 hour CCTV only but if you let us know where it says 24 hour access I will happily get this reviewed.
Thanks again!

Rated 5 out of 5 stars

My pleasant experience with big blue.

I had a very positive approach on my visit to big blue squirrel. Good customer service at the reception desk 👌I got all the help I needed . Thank you guys. I will recommend big blue any time to my friend and loved ones.

20 September 2021
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Reply from Big Blue Squirrel Self Storage

HI Sylvia, Thanks for the review!
We hope you enjoy your stay with us!

Rated 5 out of 5 stars

Great Service from Hanna very helpful…

Great Service from Hanna very helpful and now moved from Big Yellow Storage to Blue Squirrel. Defo recommend

17 September 2021
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Reply from Big Blue Squirrel Self Storage

Thanks for the review Gillian - We are happy to have you with us! We hope you enjoy your stay!

Rated 5 out of 5 stars

Blue squirrel

Excellent service

14 September 2021
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Reply from Big Blue Squirrel Self Storage

Thank you for the positive feedback! Hope you enjoy your stay!

Rated 5 out of 5 stars

Thank you from storage newbies

Thank you for being so helpful, neither myself of my partner has used storage facilities before, you made the process easier with clear instructions. The lady on the front desk on 4/9/21 is an asset to your team.

5 September 2021
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Reply from Big Blue Squirrel Self Storage

Thank you for the positive feedback Hannah! We hope you enjoy your stay!

Rated 5 out of 5 stars

Highly recommended

The staff here have been so helpful, I can’t thank them enough.
The system is easy to use and trollies are always available.
Storage is clean and it’s always tidy in there.

29 August 2021
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Reply from Big Blue Squirrel Self Storage

Thanks for the review Denise! We hope you enjoy your stay with us!

Rated 5 out of 5 stars

The staff are always friendly and so…

The staff are always friendly and so helpful. This is the second time we have had to use them and even though the last time was a couple of years ago they still remembered us.

15 August 2021
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Reply from Big Blue Squirrel Self Storage

Thank you for the positive feedback Lynne! Hope you enjoy your stay!

Rated 4 out of 5 stars

I only just started to use Big Blue…

I only just started to use Big Blue Squirrel, to store my things, so far it's working out and I may keep hold of it for the future.

12 August 2021
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Reply from Big Blue Squirrel Self Storage

Thank you for the positive feedback. Hope you enjoy your stay!

Rated 5 out of 5 stars

Helpful staff, competitive price

I contacted them through email & the staff call back instantly! Reservation process is quick and smooth. Move in process is easy. All staff are friendly and helpful. I am impressed and highly appreciate Damon’s enthusiastic and responsible.

7 August 2021
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Reply from Big Blue Squirrel Self Storage

Thank you for the positive feedback. Hope you enjoy your stay!

Rated 5 out of 5 stars

Great storage

Great storage, very transparent. Great communication and very helpful. Great staff.

15 July 2021
Unprompted review
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Reply from Big Blue Squirrel Self Storage

Thank you Latoya for the 5* review! We hope you enjoy your stay!

Rated 3 out of 5 stars

The admin was straight forward but…

The admin was straight forward but access to the storage, esp the ground floor is poor.

15 June 2021
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Reply from Big Blue Squirrel Self Storage

Hi Clive, Thank you for your review and we hope you enjoy your stay with us.
We do have 2 entries to the ground floor unit which you can use. Please come and see us in the reception so we can help you further!

Rated 4 out of 5 stars

Asked for advice ref storage.

Asked for advice ref storage.
Helpful staff organised required unit.
Happy with outcome.

29 April 2021
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Reply from Big Blue Squirrel Self Storage

Thank you for review! We hope you enjoy your stay with us!

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