Beyond WordsReviews 

161
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I loved the exprience, but at this time decided to record my own audio for personal touch. Was charges for the second month. Write. They painlessly returned the charge. I will be back when I am ready... See more

Rated 5 out of 5 stars

This is a fantastic little company to buy photobooks from. Run by an absolute gentleman called Neil, the books are well priced and sent with a lot of love and care. It’s always nice to give money to b... See more

Rated 5 out of 5 stars

Beyond Words is my 'go to' book shop. Most books including new releases tend to be slightly cheaper than all the other large book shops. There has always been an open and personal line of communicatio... See more

Company replied

Rated 5 out of 5 stars

This shop is one of my favourites Excelent service, with prompt, clear and friendly response to all the inquiries I made. The books I ordered were very carefully packaged, this avoided the bent cov... See more

Company details

  1. Book Store
  2. Rare Book Store
  3. Used Book Store

Written by the company

Specialist Online Seller of Photographic Books: New, Signed, Limited Edition, Rare & Out-of-print


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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No history of asking for reviews

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4.9

All reviews

(161)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful photobooks

Wonderful photobooks - great to be able to chooses from such a wide selection. Well packaged and delivered in a timely fashion.

8 May 2022
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Reply from Beyond Words

Thanks, Elaine, that's very kind of you. Your support is much appreciated, Neil

Rated 5 out of 5 stars

Great

Beyond Words have an amazing choice of photography books and give great customer service. Cannot recommend highly enough

4 May 2022
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Reply from Beyond Words

That's a lovely review, Dean. Thanks very much, Neil

Rated 5 out of 5 stars

Quality All The Way

The book was beautifully printed and bound. Shipping was prompt and the packing well done. One could not ask for more.

24 April 2022
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Reply from Beyond Words

That's great, George. Thanks very much, Neil, Beyond Words

Rated 5 out of 5 stars

Beyond Words is my preferred photography bookseller

I have been using Beyond Words for several years as my preferred photography book seller. It helps they stock books covering photographers I am interested in, especially Michael Kenna's work (and his calendars). Over the years, I know that the proprietor, Neil, does a good job to update me about the status of my orders especially if there is a delay from suppliers. Highly recommended.

15 April 2022
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Reply from Beyond Words

Paul, much appreciated, Neil

Rated 5 out of 5 stars

This shop is one of my favourites

This shop is one of my favourites
Excelent service, with prompt, clear and friendly response to all the inquiries I made. The books I ordered were very carefully packaged, this avoided the bent covers and damaged corners and etc that many times happen to this kind of (photography/arts) books with less careful dealers. The collection offered is very varied and very interesting. Will buy again, in spite of having to put up with the UK to EU price differences and customs delays&hassle.

14 March 2022
Rated 5 out of 5 stars

great service

8 March 2022
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Reply from Beyond Words

Thanks, R M whoever you may be! Much appreciated, Neil

Rated 5 out of 5 stars

Beyond Words is excellent

Beyond Words is excellent. That's all I need to say. However, I should write a bit more.

A personal service. A dedicated service. Going the extra mile to get that book that you want. Keeping you informed when a search is proving more difficult than envisaged. Prompt delivery of books in stock.

What's not to like?

19 February 2022
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Reply from Beyond Words

Wow, that's lovely, Donald. Thanks very much, Neil

Rated 5 out of 5 stars

Great photo bookshop

Great photo bookshop , with good stock that deliver promptly

16 February 2022
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Reply from Beyond Words

Heathcliff, thanks very much. It's always gratifying to get good feedback. Neil

Rated 5 out of 5 stars

Amazing books

Amazing books! Amazing service!

15 February 2022
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Reply from Beyond Words

Thanks, Lee-Ann. Very glad your order got to you okay. We don't do many despatches to South Africa. Neil

Rated 5 out of 5 stars

Great Efficiency and Sup Smooth Transactions

All the orders I have placed with Beyond Words have been remarkable in terms of efficiency, speed and care in dealing with the books I bought.
I couldn't recommend it more!!!

11 February 2022
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Reply from Beyond Words

Thanks very much for your lovely review! Neil

Rated 5 out of 5 stars

Helpful and honest

I bought a photobook from Beyond Words which initially said in its description that it was signed by the photographer. Turns out they didn't have a signed copy left so they messaged me to ask if I still wanted the book or a refund. I really appreciated them reaching out and for being honest and as I like to support small businesses I accepted the order and was very happy with their customer service and the book itself. I would definitely recommend this bookshop and I would imagine I'll be shopping there again.

7 February 2022
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Reply from Beyond Words

Jeni, that's lovely, thanks very much for your kind review and for your understanding.

Rated 5 out of 5 stars

Beyond Words continues to give a…

Beyond Words continues to give a trustworthy service that offers value for money. Of course I’ll continue to use them.

31 January 2022
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Reply from Beyond Words

Hi Cliff, thanks very much for taking the trouble to give us this kind review, Neil

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