Be Wiser Insurance Reviews 

8,710
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,906 reviews, reviewers overwhelmingly had a great experience with this company. Customers love how simple and straightforward the online quotation process is, easily finding competitive pricing and excellent value for money compared to other providers. People frequently mention that the website is exceptionally easy to navigate, while the staff consistently provide polite, clear, and efficient support when needed. However, some customers also noted unexpected extra costs, mentioning high administration charges or surprising cancellation fees after purchasing their policies. A few other people also felt that the online portal can occasionally feel clunky and frustrating to use when trying to reach a human support agent.

What people talk about most

Price

People report positive experiences with price, highlighting very competitive quotes and substantial savings... See more

User experience

Reviewers mention positive feedback about user experience, highlighting quick setups and easily understood... See more

Service

Users describe positive interactions with service, highlighting helpful telephone staff and efficient... See more

Website

Consumers find website to be positive, praising the easy navigation, competitive prices, and simple online... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently praising competitive pricing and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made the usual trolling of the net for car insurance easy. Quickly set up, not just competitive but the cover far extends service given by other brands , would recommend highly

Company replied

Rated 4 out of 5 stars

I made a mistake in thinking my insurance ran out on the 7th of August, so I searched online and found the quotation given respectable. Thinking no more about it, I received a message to call them and... See more

Company replied

Rated 5 out of 5 stars

Simple, no messing me around and straight to the point. Saved me over £70 from a quote i had earlier in the day. Plus other quotes were experiences "on-line connection problems and to ring them🤔... See more

Company replied

Rated 5 out of 5 stars

Good price online , easy to get quote and take out a new policy. Unfortunately renewal quote came out higher than online quote and agent on the phone wasn't able match that so I cancelled auto renew a... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

We are one of the UK’s fastest growing insurance brokers and we put this rapid growth down to two main factors: -We always take the time and trouble to make sure that we find the best insurance cover to suit your individual needs, at the best possible price. -Our highly trained and professional staff (all based at our offices in Andover, Hampshire) offer a warm and friendly service together with a wealth of insurance knowledge. As an FCA regulated independent insurance broker we act for over 30 of the UK’s largest insurance companies – and we regularly review our panel of insurance companies to ensure they are competitive and that they offer a high level of service. We know the most important thing is to look after you, our customer – and that’s what we do. All our clients enjoy free breakdown cover, free legal cover, and free handbag and gadget cover. Finding the right insurance for you is what we do - we take the time to find a policy you can rely on.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.5

All reviews

(8,710)

1,892 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant price and fast purchase.

Brilliant price and fast purchase.

6 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your thoughts with us.

It is wonderful to hear that you secured such competitive rates on your cover and that setting up your policy went so swiftly.

If you ever require further support from us in the future, please feel free to get in touch.

Kind regards,
Rachel @ BeWiser Insurance

Rated 5 out of 5 stars

I used a comparison site for this…

I used a comparison site for this insurance which I wasn't too sure about,I got be wiser phone number and the staff were great explaining everything and very polite.thankyou be wiser

6 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to write us a review.

It is wonderful to hear that our team was able to provide clear reassurance over the phone and guide you through the details with such courtesy after your initial search online.

If you ever need any further support from us in the future, please do not hesitate to get in touch.

Kind regards,
Rachel @ BeWiser Insurance

Rated 5 out of 5 stars

Very happy with their help and and…

Very happy with their help and and response

22 August 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for leaving us a review.

It is brilliant to hear that you were so pleased with the support and swift communication you experienced today.

If you ever require any guidance from us in the future, please feel free to reach out.

Kind regards,
Rachel @ BeWiser Insurance

Rated 5 out of 5 stars

Very simple to use

Very simple to use

4 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your feedback with us.

It is wonderful to hear that you found our system so straightforward to navigate and manage.

If you ever need any support from us in the future, please feel free to reach out.

Kind regards,
Rachel @ BeWiser Insurance

Rated 5 out of 5 stars
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to write us a review.

It is fantastic to hear that our prices came out on top and that securing your policy was such a straightforward task.

If you ever require any help from us in the future, please do not hesitate to reach out.

Kind regards,
Rachel @ BeWiser Insurance

Rated 4 out of 5 stars

Very easy website

Very easy website

1 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to leave us a review.

It is lovely to hear that you found navigating our online portal so hassle-free.

If you ever need any additional help in the future, please do get in touch with us.

Kind regards,
Rachel @ BeWiser Insurance

Rated 5 out of 5 stars
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for leaving us a review.

It is good to hear that everything has gone smoothly for you so far, and we completely understand that the true value of your cover is shown over time.

If you ever need any further assistance, please feel free to reach out to us.

Kind regards,
Rachel @ BeWiser Insurance

Rated 4 out of 5 stars

Bike insurance

Were iam not sure what to put having not used your insurance before.
fair price for what I needed

28 August 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for getting in touch and for sharing your feedback with us.

It is great to know that you found a reasonably priced option that fits your current requirements, even as a first-time customer.

Should you ever need any assistance from us in the future, please feel free to reach out.

Kind regards,
Rachel @ BeWiser Insurance

Rated 5 out of 5 stars

So far so good

So far so good

4 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to leave us a review.

It is brilliant to hear that your experience with us has been so smooth and positive up to this point.

If you ever need any support from us, please don't hesitate to reach out.

Kind regards,
BeWiser Insurance

Rated 5 out of 5 stars

I had a very good experience with Be…

I had a very good experience with Be Wiser Insurance. The service was straightforward, and the staff were helpful, professional, and polite. They explained everything clearly and made the process easy to understand. Overall, I am very satisfied with the service and would recommend Be Wiser Insurance to others

4 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your feedback about your experience with us.

We are delighted to know our team made everything crystal clear and handled your query with such care and professionalism.

If there is anything else you need assistance with, please feel free to reach out to us anytime.

Kind regards, Kirsty @ BeWiser Insurance

Rated 5 out of 5 stars

Simple and quick

Simple and quick

4 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to leave us a review.

It is fantastic to hear that setting up your cover was such a swift and straightforward process.

If you ever need any additional help, our team is always on hand.

Kind regards,
Vicky @ BeWiser Insurance

Rated 5 out of 5 stars
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your thoughts with us.

It is brilliant to hear that you secured a great price and found the registration process so smooth.

If there is anything else we can do for you, please do reach out.

Kind regards, Kirsty @ BeWiser Insurance

Rated 5 out of 5 stars

very clear descriptions of all aspects…

very clear descriptions of all aspects of the policy,
no problems very good service

2 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for sharing your thoughts with us.

It is wonderful to hear that all the details of your agreement were explained so thoroughly and that your experience with our team went so smoothly.

If you ever require any assistance from us in the future, please feel free to get in touch.

Kind regards, Tahara @ BeWiser Insurance

Rated 2 out of 5 stars

I can’t register on the portal it just…

I can’t register on the portal it just keeps saying invalid information please can someone solve this please or I will be cancelling my policy!

4 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for your feedback. We're sorry to hear that you've been experiencing difficulties registering for the online portal.

We understand how frustrating it can be when you're unable to access your account, especially when you need to manage your policy online. This is certainly not the experience we want for our customers.

We'd like the opportunity to investigate the issue and help get this resolved as quickly as possible. Please contact our customer service team with your policy details, and we'll be happy to look into why you're receiving the "invalid information" message and assist you with registering successfully.

Kind regards,

Chris @ BeWiser Insurance

Rated 5 out of 5 stars
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for leaving us a review.

It is brilliant to hear that getting your quote was so prompt and that we were able to deliver a competitive premium for your cover.

If you ever need any extra support from our team, please do not hesitate to contact us.

Kind regards,
Leanne @ BeWiser Insurance

Rated 5 out of 5 stars

Quick and easy

Quick and easy
No hassle
Just the way you want it to be when it comes to insurance

27 August 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for leaving us a review.

It is fantastic to hear that setting up your cover was completely straightforward and delivered the smooth experience you expect when sorting out your protection.

If you ever need a hand from us in the future, we are always here to help.

Kind regards,
Leanne @ BeWiser Insurance

Rated 5 out of 5 stars

Quick

Quick, helpful and reliable

27 August 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to share your feedback with us.

We are delighted to hear that you found the process prompt, straightforward, and dependable.

If there is anything else we can do to support you, please feel free to reach out.

Kind regards, Tahara @ BeWiser Insurance

Rated 5 out of 5 stars

ANSWERED ALL ISSUES REGARDING TRAILER…

ANSWERED ALL ISSUES REGARDING TRAILER USE ON MY MOTORCYCLE POLICY

2 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to share your feedback with us.

We are delighted to hear that we were able to address all your questions about towing coverage for your motorbike.

Please let us know if there is anything else we can assist you with moving forward.

Kind regards,
Vicky@ BeWiser Insurance

Rated 5 out of 5 stars

Easy to arrange and very competitive…

Easy to arrange and very competitive price.

2 September 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to leave us a review.

We are delighted to hear that setting up your cover was straightforward and that you secured a fantastic rate with us.

Please do let us know if you require any additional help from us in the future.

Kind regards,
Vicky@ BeWiser Insurance

Rated 5 out of 5 stars

Just easy to do

27 August 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to leave us a review.

It is brilliant to hear that you found our process so seamless and straightforward from start to finish.

Should you ever require any additional assistance, please feel free to reach out to our team.

Kind regards,
Vicky@ BeWiser Insurance

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