Better photo has not worked in years. It was down for ages, then it came up and all my pictures were missing, but I am still subscribed. I have tried to unsubscribe several times without success, and... See more
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Terrible display of photos. This site has gone downhill over the last few years...will not be renewing after man years of paying for the site. Not recommended.
I have been frustrated with your site for a number of years, but it’s too much trouble to start again so I continue to remain loyal after over 20 years. I miss your two for one special because that ma... See more
Company replied
I have had a BetterPhoto website for 14 years. I had a hard time communicating with Betterphoto when I accidently let my website expire. I only wish they had a phone number you could call as I was n... See more
Company details
Written by the company
BetterPhoto helps photographers share photos with an easy-to-use system that's both affordable and powerful. It's photography joy and inspiration through a great member community. BetterPhoto's Web site hosting services for photographers is easy-to-use and highly customizable. Our monthly photo contests are the most fun, objective, and prestigious photography contests on the Web.
Contact info
615 First Capitol Dr, 63301, St. Charles, United States
- 888 350-6627
- bpsupport@betterphoto.com
- betterphoto.com
2.5
Poor
97 reviews
Replied to 30% of negative reviews
Typically replies within 24 hours
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Prompt Attention to Details
Request was handled in a timely manner, and as requested. Appreciate your prompt attention to details.
14 December 2023
Need Better Website Toold
BP community is good. However maintaining a website is challenging. Tools are archaic. Very difficult to maintain a professional website with BP. Looking to move my content as soon as I can.
20 December 2023
The material is delivered in a adolesent way
The material is delivered in a way that it is too conversational. With example photos that are less than inspiring it is hard to take the material serious. There are much better photos in the gallery submitted by other members. There are some very good presentations on Youtube that will improve your skills.
7 December 2023
I love Betterphoto
I love Betterphoto, the contest and the members of it. I have many friends and I enjoy beautiful photographies every day. I have had also the opportunity to learn new techniques and tips to take better images by taking several courses. Thank you Betterphoto!!!
6 December 2023
I've had a website with BetterPhoto for…
I've had a website with BetterPhoto for over twenty years.. When renewing my website I inadvertently keyed in the wrong website type. I immediately emailed BetterPhoto and asked for help. They replied a couple of weeks later that they were on it. That was almost a year ago. They no longer even reply to my queries...
Very very disappointing
10 January 2023
Unprompted review
I've asked repeatedly for BetterPhoto…
I've asked repeatedly for BetterPhoto to fix an issue I'm having not receiving any of my notifications. I pretty much got a shoulder shrug and no help.
28 November 2023
I have been with BP a very long time
I have been with BP a very long time, if I didn't like it I would have left a very long time ago. My criticism is for the new influx of photos with "sentiments" like they are memes. I get LOTS of emails with Landscapes. Every time I look they are getting some kind of award. Where is equal time for Portraits and such.... BTW I am still waiting for a response to my question
25 November 2023
friendly community
4 November 2023
Did not know my subscription ran out
Did not know my subscription ran out! Glad that I was able to renew it!
10 November 2023
The BetterPhoto Team helped me renew my…
The BetterPhoto Team helped me renew my membership after it had expired. They were informative, patient and helpful. I appreciate the way the team handled my request.
27 October 2023
Reply from BetterPhoto Inc.
Thank you so much. Very glad you were able to renew. Enjoy!
The experience has been awful
The experience has been awful - I paid $169 for a silver upgrade which includes a website - and got NOTHING. No website, no gallery, no nothing. So to date - I have nothing. I contacted BetterPhoto and no response at least not yet. Upset and disappointed - the promise was that I would have the website and gallery in two days or less - it’s 11 days and counting. Not happy at all.
Update: No gallery, No website No NOTHING - so still to date got nothing - second promise to have the website and gallery and again got nothing - they even asked for more money for a classic gallery that it says online is included in the price I paid of $169.
5 October 2023
Reply from BetterPhoto Inc.
I’m sorry Soozie. This is my fault. My team has emailed me because there’s a weird bug but my mom went into the hospital and I’m helping my dad with her. I’ll get the bug fixed as soon as I can - likely tomorrow or Wednesday. Asap. Thank you.
Restored website
You were able to restore my website after I forgot to renew it. Thanks!
22 September 2023
Not as happy with quality
I find that when I upload photos they are not the same colour consistency as uploading to Facebook or Instagram. They are true colour on my computer but look dull or muted on BetterPhoto.
20 September 2023
I don't get the email communications…
I don't get the email communications that I've signed up for. I also haven't gotten on-site notifications in YEARS! Those cost a couple of stars. Tech support has been unable to solve either problem.
17 September 2023
It seemed routine as usual.
4 September 2023
A New Beginning
A few years ago I became sick. I had been enjoying Betterphoto for years and during my illness I kept my site and continued to receive emails. Finally I am ready to start my photography again. Thanks BP for helping me.
9 September 2023
Communication is not good.
2 September 2023
It was fast and easy
It was fast and easy. I had only to type my credit card numbers and it was immediately accepted. I received a mail with the details of the purchase and the following day my photo gallery was renewed
18 July 2023
Reply from BetterPhoto Inc.
Thank you Monica! I appreciate the appreciation :) Have fun photographing!
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