BetterMed Urgent Care Reviews 

4,747
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great staff and personality. Definitely have been here more than twice for urgent care notice even late notice. Will definitely recommend, when the office is not busy, you're expecting to be there min... See more

Rated 5 out of 5 stars

Happy We are happy to have BetterMed Urgent Care in Ashland which makes it close to our home. We have used this facility several times for cuts, sprains, fractures & breathing issues. Excellent care,... See more

Rated 5 out of 5 stars

Twice in the past two months I found myself needing emergency care on a weekend. Since my doctor wouldn't open until Monday morning, I was glad that I remembered Better Care was open to help. Twice,... See more

Rated 5 out of 5 stars

Peaceful waiting room which is important while you sit worrying about what is wrong. The receptionist was very helpful since I hurt my knee and was already in a cast from another fall. The Nurse prac... See more

Company details

  1. Urgent Care Center
  2. also in
  3. Walk-In Clinic

Written by the company

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(4,747)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great staff and personality

Great staff and personality. Definitely have been here more than twice for urgent care notice even late notice. Will definitely recommend, when the office is not busy, you're expecting to be there minimum 15 mins. You can do walks-in, highly recommend you to check their website and choose an appointment of your day of or next day. Please give it about minimum 2 hours ahead of appointment schedule to save time due to walk-in.

10 June 2021
Rated 1 out of 5 stars

Poor care

The pain cream given did not work…My son was taken to ER within 4 hrs of treatment and the boil was lance and drained.. This was after the staff at Bettter Med said it was not ready to be lanced. Very painful experience for my son. Also costly as I had to pay additional fees for ER VISIT.

10 June 2021
Rated 5 out of 5 stars

Happy

Happy
We are happy to have BetterMed Urgent Care in Ashland which makes it close to our home. We have used this facility several times for cuts, sprains, fractures & breathing issues. Excellent care, short waits, informative, helpful and caring staff.

10 June 2021
Rated 5 out of 5 stars

Thanks

Bit of a wait time. Friendly people especially Courtney who completed check in. RX made it to Walgreens quickly. Appreciate the care. Don’t want to be back but if necessary, feel well taken care of. Thanks

10 June 2021
Rated 5 out of 5 stars

I was treated at the BetterMed in …

I was treated at the BetterMed in Colonial Heights Virginia the front staff was very engaging and knowledgeable the check in was very quick I was taken to the back in an exam room the nurse came in very friendly and very sensitive to my medical condition and within minutes the dr came in she made the process very easy and it made me feel at ease.I deathly recommend this place.

10 June 2021
Rated 3 out of 5 stars

Felt very pressured by dj to take the…

Felt very pressured by dj to take the COVID test when I was 90 percent sure I’ve already had COVID and that my symptoms were typical of bronchitis which I get every year once. Wasted my money on the test.

10 June 2021
Rated 5 out of 5 stars

The staff was awesome

The staff was awesome. Very accommodating, pleasant and friendly. I wasn’t rushed, my blood pressure was elevated and they took it 3 times and each time it had decreased. Monica the NP was exceptionally pleasant.

10 June 2021

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