Great staff and personality. Definitely have been here more than twice for urgent care notice even late notice. Will definitely recommend, when the office is not busy, you're expecting to be there min... See more
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Happy We are happy to have BetterMed Urgent Care in Ashland which makes it close to our home. We have used this facility several times for cuts, sprains, fractures & breathing issues. Excellent care,... See more
Twice in the past two months I found myself needing emergency care on a weekend. Since my doctor wouldn't open until Monday morning, I was glad that I remembered Better Care was open to help. Twice,... See more
Peaceful waiting room which is important while you sit worrying about what is wrong. The receptionist was very helpful since I hurt my knee and was already in a cast from another fall. The Nurse prac... See more
Company details
Written by the company
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
Contact info
3200 Rockbridge St., 23230, Richmond, United States
- 804-386-0200
- info@bettermedcare.com
- bettermedcare.com
4.6
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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very professional service..
20 June 2021
A wonderful place
A wonderful place with excellent service. Recommend it over any other urgent care. Covid-19 PCR results- next day!
19 June 2021
BetterMed Urgent Care is the BEST
BetterMed Urgent Care is the BEST! The receptionists and nurses are always friendly and helpful when you arrive. The doctors and nurse practitioners are very caring and are always spot on when diagnosing problems. Even though I have a family physician, I am very lucky to have a BetterMed close to me because it is a quick and convenient way to get help when needed.
18 June 2021
came in for a bladder infection
came in for a bladder infection. receptionist was amazing. very kind, knowledgeable. had excellent care while being seen.
18 June 2021
I was seen immediately
I was seen immediately. PA quickly and accurately diagnosed my problem and prescribed medication. I was out of the office very quickly.
18 June 2021
Got in and out in 30 minutes.
18 June 2021
Needed a Covid test for travel
Needed a Covid test for travel. The process was efficient, punctual and everyone very friendly.
18 June 2021
A great urgent care place
A great urgent care place, hardly any wait time, friendly, efficient and knowledgeable staff.
18 June 2021
Was seen in timely manner
Was seen in timely manner. The NP that serviced us need to start an IV line and he choose the wrong type of needle and he had a bloody mess to clean up he admitted he did not get right needle and had the nurse help him cap the needle to keep the mess to a minimum. I wondered what kind of NP we had if they did not use the proper medical equipment but other than that he was very nice and professional. His overall dx was correct confirmed by CT scan a few days later
18 June 2021
Rushed to ER
Dr. immediately realized that I had pneumonia and was in need of hospital. I was given the necessary papers to take to the ER with me. They offered to call for transport but my husband agreed to meet me and take me to the hospital so my friend who brought me in could go home.
18 June 2021
Take copay, no service
Take copay, charge insurance, then send patients away to seek care elsewhere.
18 June 2021
Very quick to be seen with appropriate…
Very quick to be seen with appropriate history and physical. good follow up with results.
18 June 2021
Excellent
Quick, clean, friendly, thorough. Everything we could ask for being from out of town and not knowing the area.
18 June 2021
I was very satisfied
I was very satisfied, the facility was very clean, the staff was very friendly and helpful.
17 June 2021
very responsive and caring
17 June 2021
Very helpful
17 June 2021
Great staff, great service
I prefer this urgent care location over any other. The staff is always professional and courteous. Despite us arriving a few minutes before closing, they took great care of my 89 year old mother suffering from dementia. Very patient and understanding. Great staff.
17 June 2021
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