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Bestia Pet EOOD Reviews 

434
•
TrustScore 4.5 out of 5

4.5

Pet Supply Store
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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and superb craftsmanship of the products, highlighting their durability and premium materials. Many people also appreciate the attractive designs and stylish appearance, often receiving compliments and making their pets look impressive. However, some customers noted issues with customer service responsiveness, including miscommunication about product features and requests for additional payment to correct problems. A few other people also felt that certain design elements, like hardware size or decorative components, could be improved for better practicality or comfort.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the durability and craftsmanship... See more

Quality

Customers had positive experiences with quality, frequently praising the exceptional craftsmanship,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough great things about Bestia and their Krypto/Superman harness. From the moment it arrived, I could tell this was not just another pet accessory—it is a statement piece. The craft... See more

Rated 5 out of 5 stars

Placed my order. It shipped within a day or two. Quality was outstanding. The only thing that was a little disappointing is that online the blue in the Morelia collar and leash looks to be almost a... See more

Rated 5 out of 5 stars

Amazing customer service that resolved my issue super fast and the best and most quality collars I’ve ever purchased for my large dogs. My big guy had worn his for four years and it looks brand new st... See more

Rated 5 out of 5 stars

Absolutely Outstanding Company!! Communication was First Class All the way !! And My Beastie looks like a Gladiator with his Harness and collar ! WOW ! Super Fast Shipping!! This is the Way it sh... See more

Company details

  1. Pet Supply Store

Written by the company

At Bestia Custom Dog Gear we all are dog owners, and we always struggled to find the best dog collars for our pets. That’s why we started creating real leather collars. We made collars for our own dogs; we made them the way we would like them to be. ...

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

434 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(434)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Ignored over faulty goods

I bought a new lead for my 2 year old xl bully. It lasted 5 days before it snapped in two.
My partner contacted Bestia to get a replacement and they totally ignored her.
This is after we've spent roughly £500 on a couple of harnesses, 3 collars, 2 , 3 leads and a muzzle.
You'd think they'd treat loyal customers better. Now over one lead they have lost out on us buying their bully range for the next 10 years. Which would've been in the thousands.

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Great quality, look, feel and attention to detail.

I love this new collar for my dog! The quality is unmatched. The attention to detail was surprisingly more than what I could see from the pictures. I put my dog's new collar on him and he was so proud. You really cannot find a collar like this one anywhere else.

6 December 2023
Rated 5 out of 5 stars

Great collars

22 November 2023
Bestia Pet EOOD logo

Reply from Bestia Pet EOOD

Thanks Jeff, we really care about our customers, as we see all of us as a dog owner community rather then a business to customer relation.
keep in touch!

Rated 5 out of 5 stars

One of a kind dog accessories!

Not only are the products unique and high quality. The packaging of the products is amazing! I also love there is an express shipping option for people like me who are impatient haha! Amazing 5* from me x

14 November 2023
Bestia Pet EOOD logo

Reply from Bestia Pet EOOD

We really see our customers as our inner circle

Rated 2 out of 5 stars

I have not received any updates in…

I have not received any updates in regards to my order, the tracking stated same location as when it supposedly shipped.

9 November 2023
Bestia Pet EOOD logo

Reply from Bestia Pet EOOD

hi Jose,
I am sorry about the delay. I see it was shipped with USPS and they are doing a bad job in recent days.
I see it has been delivered already and I hope you are satisfied with our products.

Rated 4 out of 5 stars

Peace of mind

I think for true full protection - there needs to be more spikes on the section where the buckle is. Bottom line is a mountain lion (which is why I bought this for my dog) can still access the part of the neck where the buckle is.

6 November 2023
Rated 1 out of 5 stars

I did not get ANYTHING AT ALL.

I did not get ANYTHING AT ALL.
ITS BEEN 10 DAYS SENCE I PLACED MY ORDER.
I AM VERY DISAPPOINTED IN YOU PEOPLE..
SHOULD HAVE ALREADY GOT MY ORDER...

3 November 2023
Bestia Pet EOOD logo

Reply from Bestia Pet EOOD

Hi Scott, I am really sorry about that.
Although we do our best to ship all orders within a day or two, shipping carriers like USPS sometimes disappoint us.
I see you have already received your order and I hope you are satisfied with our products.

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