Bestia Pet EOOD Reviews 

434
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and superb craftsmanship of the products, highlighting their durability and premium materials. Many people also appreciate the attractive designs and stylish appearance, often receiving compliments and making their pets look impressive. However, some customers noted issues with customer service responsiveness, including miscommunication about product features and requests for additional payment to correct problems. A few other people also felt that certain design elements, like hardware size or decorative components, could be improved for better practicality or comfort.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the durability and craftsmanship... See more

Quality

Customers had positive experiences with quality, frequently praising the exceptional craftsmanship,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough great things about Bestia and their Krypto/Superman harness. From the moment it arrived, I could tell this was not just another pet accessory—it is a statement piece. The craft... See more

Rated 5 out of 5 stars

Placed my order. It shipped within a day or two. Quality was outstanding. The only thing that was a little disappointing is that online the blue in the Morelia collar and leash looks to be almost a... See more

Rated 5 out of 5 stars

Amazing customer service that resolved my issue super fast and the best and most quality collars I’ve ever purchased for my large dogs. My big guy had worn his for four years and it looks brand new st... See more

Rated 5 out of 5 stars

Absolutely Outstanding Company!! Communication was First Class All the way !! And My Beastie looks like a Gladiator with his Harness and collar ! WOW ! Super Fast Shipping!! This is the Way it sh... See more


Company details

  1. Pet Supply Store

Written by the company

At Bestia Custom Dog Gear we all are dog owners, and we always struggled to find the best dog collars for our pets. That’s why we started creating real leather collars. We made collars for our own dogs; we made them the way we would like them to be. ...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

434 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.5

All reviews

(434)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AMAZING spiked collar!!!

The collar was really impressive and was worried that it wouldn't fit because he is an extremely large dog. When I received it and put it in him it fit perfect with room for him to grow. So thanks Bestia collars for incredible product!!

12 April 2024
Rated 5 out of 5 stars

Do not hesitate to order! Worth every penny!

This was my second order for a collar. We purchased the Captain America collar. And it is BEAUTIFUL. The craftmanship out does every other collar I have seen. I love how handsome my boy looks in it and he gets lots of compliments. We went back online and ordered a harness. I can't wait to see it!

8 February 2024
Unprompted review
Bestia Pet EOOD logo

Reply from Bestia Pet EOOD

Thanks so much! Your opinion is highly appreciated! Our customers are the main driver behind our work

Rated 1 out of 5 stars

Poor customer service

I ordered on 2/13 and my order has not arrived. When I asked for follow up since my order never left the location of origin, I was told to contact US Mail myself. Then Bestia promptly emailed me this survey. When Bestia is telling a customer to provide their own customer service, it seems like a strange time to ask for a review but I oblige!

14 February 2024
Bestia Pet EOOD logo

Reply from Bestia Pet EOOD

Thanks for letting us know about that. I am glad you finally received your order

Rated 1 out of 5 stars

Been 8 days and have no idea where my…

Been 8 days and have no idea where my package is

15 February 2024
Bestia Pet EOOD logo

Reply from Bestia Pet EOOD

Hello dear friend. I know USPS got a big delay here, but I am glad you finally received your order and you are happy with it. Thanks for sharing your dogs pictures with us on Instagram!

Rated 5 out of 5 stars

Kyro

Absolutely thrilled with my purchase. Quality packaging adds to the excitement when opening the contents. For sure looking to purchase more from “Bestia”.

6 February 2024
Bestia Pet EOOD logo

Reply from Bestia Pet EOOD

Glad to hear that. Keep us posted!

Rated 5 out of 5 stars

German impeccable quality!!!

German impeccable quality!!!! enuff said. 3rd complete set I've bought for my PresaCanarios, top quality. Wish you made belts to match collar sets. I have reached out over phone. Maybe atleast offer the belt as a order on demand? As I've spent alot of money with you would be a nice option for repeating customers.

30 January 2024
Rated 1 out of 5 stars

Got sent a damaged product

Got sent a damaged product. Company told me it looked fine to them when leather was clearly damaged and wrinkled. Customer service was no help. Made ME pay for return shipping. Horrible customer service I wouldn’t recommend this company to anyone

26 January 2024

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