Good plants, good prices. Our order did not show up on our account, even though money had been taken. Contacted customer service and things were sorted out. We were told that the order was going to be... See more
Company replied
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Review summary
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Everything was fine with my order for beech hedging except, possibly because it was the end of the season, you sent larger plants than I had ordered. They were a little harder to plant as I find digg... See more
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Had to call up to see when the plants would be delivered as no updates and longer time frame than agreed delivery time, however after contacting customer services they were helpful and I had them with... See more
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I have measured the plants and they are supposed to be 80/100cm from the root collar however not one of the 20 I ordered is more than 70cm from the root collar. Clearly the two packs of 10 are differe... See more
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Company details
Written by the company
best4hedging is the UK’s leading specialist in garden hedging, plants and trees. We’ve sold and dispatched millions of hedges online, as well as garden plants from 20cm bare-root whips to 4m tall, heavy root balls in the last ten years since opening our online retail store. But we’re not just an online retailer, our wealth of experience and knowledge in horticulture goes beyond this. Through our expertise in hedging and plants, we developed a Planting Advice section on our website. This will help you choose the right species for you garden, as well as tips on growing and maintaining your plants. You can also contact our experienced sales and advice team or call on 01257 494 480. Our team will help you build a shortlist and give you the pros and cons of each species. Whether you want to plant hedging to make your garden private, to plant vibrant flowering hedging and topiary trees to create a garden feature, or grow a blossoming fruit tree, you'll find what you're looking for with best4hedging.
Contact info
Five Acres Nursery, Dawbers Lane, PR7 6EE, CHORLEY, United Kingdom
- 01257 494 427
- enquiries@best4hedging.co.uk
- best4hedging.co.uk
4.4
Excellent
784 reviews
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Replied to 100% of negative reviews
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Reply from best4hedging
Hi, thank you for your great feedback, we’re so glad to hear you were happy with the quality of the plants and how well they were packaged 🌿⭐ we really appreciate you taking the time to share your experience and hope you enjoy them as they grow. Ella, Customer Care.
Reply from best4hedging
Hi, thank you for your lovely feedback, we’re so pleased to hear your plants arrived on time, well packed, and in healthy condition 🌱😊 it’s great to know everything met your expectations, and we really appreciate you taking the time to share your experience. Ella, Customer Care.
Nice plants delivered on time and in…
Nice plants delivered on time and in perfect condition
13 April 2026
Reply from best4hedging
Hi Stephen, thank you for your kind review, we’re delighted to hear your plants arrived on time and in perfect condition 🌟🌿 it’s great to know everything met your expectations, and we really appreciate you taking the time to share your experience. Ella, Customer Care.
Bare root alder and hornbeam trees…
Bare root alder and hornbeam trees arrived in good condition. Despite me not getting them in the ground for 10 days all of them are out in leaf and looking very healthy. Just ordered another 20 alder which arrived today.
13 April 2026
Reply from best4hedging
Hi Linda, thank you so much for your lovely feedback 🌱😊 we’re really pleased to hear your alder and hornbeam arrived in good condition and have still established well for you, it’s great to know they’re now coming into leaf and looking healthy, and we really appreciate you coming back for another order, Ella, Customer Care.
Excellent customer service
9 February 2026
Reply from best4hedging
Hi Vicki, thank you for your lovely feedback 🌱😊 we’re really pleased to hear you were happy with our customer service, we really appreciate you taking the time to share your experience, Ella, Customer Care.
Company great to deal with
Company great to deal with, fast delivery also plant arrived in good condition many thanks.👍👍👍
10 April 2026
Reply from best4hedging
Hi Peter, thank you for your lovely feedback 🌱🙂 we’re really pleased to hear you found us easy to deal with and that your plant arrived quickly and in good condition, we really appreciate you taking the time to share your experience, Ella, Customer Care.
Bare root English Yew
When I purchased my bare root Yew I did not anticipate them being such large strong plants. They were so healthy and well packed I was very impressed.
We planted them within a couple of days and used all the products recommended.
They look very happy still and hopefully they will all survive.
4 February 2026
Reply from best4hedging
Hi Isabelle, thank you so much for your lovely feedback 😊 we’re really pleased to hear your bare root English Yew exceeded expectations in size and quality and that they arrived healthy and well packaged, it’s great to know you’ve been able to plant them quickly and are using the recommended products, and we hope they continue to establish well for you, we really appreciate you taking the time to share your experience, Ella, Customer Care.
Good healthy plants packed and…
Good healthy plants packed and delivered excellent customer service also good
9 April 2026
Reply from best4hedging
Hi Marcelle, thank you for your lovely feedback 😊 we’re really pleased to hear your plants arrived healthy and well packed, and that you were happy with our customer service and delivery, we really appreciate you taking the time to share your experience, Ella, Customer Care.
Both damaged on delivery & not well…
Both damaged on delivery & not well packed to stop this
9 April 2026
Reply from best4hedging
Hi Stephen, thank you for your review, and we’re sorry to hear your items arrived damaged and not packaged as expected. We’ve arranged for replacement items to be sent, and your feedback regarding the packaging has been shared with our team to help improve this going forward. If there’s anything further we can assist you with, please do get in touch. Ella, Customer Care.
Still not received my order as sitting in DPDs warehouse for a week!
I would have given you zero stars if I could as I haven’t actually received my hedging as it is still sitting in DPDs warehouse . I will not be accepting anything which has sat in a warehouse ( according to DPD tracking they have had issues with delivery each day since it’s been with them) for a week ! I have used Hedging Direct previously without issues but your trustee courier has let you down to the extent I would seriously not consider using you again.
7 April 2026
Reply from best4hedging
Hi Linda, thank you for taking the time to share your feedback, and we’re really sorry to hear about the delay with your order. We completely understand how frustrating this must be, especially given the length of time it has been held with the courier. This is certainly not the level of service we aim to provide. We’ve now been in touch with you directly to look into this further and get this resolved as quickly as possible. Thanks, Ella, Customer Care.
Good quality plants
Good quality plants. Ordered 36 photinia for a new hedge. All good. Delivered in large boxes that protected the plants.
9 April 2026
Reply from best4hedging
Hi Louise, thank you for your lovely feedback 😊 we’re really pleased to hear your Photinia arrived in good condition and that the packaging kept everything well protected, it’s great to know your new hedge is off to a good start, and we really appreciate you taking the time to share your experience, Ella, Customer Care.
I bought from you 1-2 years ago and I…
I bought from you 1-2 years ago and I was very pleased and they are doing well
I hope when they are planted they will grow well 😊
Perhaps my last order, the plants where taller
8 April 2026
Reply from best4hedging
Hi Mrs Squires, thank you for your feedback and for your continued custom, it’s great to hear your previous plants are doing so well. We’re sorry your latest order didn’t quite meet expectations, and we completely understand your concerns. We’ve now been in touch with you directly to get this resolved. Ella, Customer Care.
Excellent!
Very pleased with the service. Customer service was excellent and the plants were delivered quickly and in great condition. Highly recommended and I will definitely be using again.
9 April 2026
Reply from best4hedging
Hi Chris, thank you so much for your lovely feedback 🌱😊 we’re really pleased to hear you were happy with the service and that your plants arrived quickly and in great condition, it’s great to know you’d choose us again and recommend us, and we really appreciate you taking the time to share your experience, Ella, Customer Care.
Poor
DPD are useless. Tries dropping at wrong address, said I was out, forced me to pay to have them redeliver to correct address...still not here
9 April 2026
Reply from best4hedging
Hi Simon, we’re sorry to hear about your experience. From what you’ve described, this doesn’t appear to be a legitimate delivery attempt by our service. Unfortunately, there are scams where individuals are asked to pay for redelivery outside of official channels. We would advise being cautious of any unexpected payment requests and only using our official tracking and communication methods. If you’re ever unsure, please check directly through our official website or contact channels for accurate information. Ella, Customer Care.
Good service but keeping fingers crossed
I ordered 6 plants (100/125cm) and they arrived on 09/04/2026 well packaged and on time. 5 out of the 6 plants were fine but one plant had many dead (brown) leaves and lots of other half brown leaves. I have planted them all and given them a thorough watering but I would be surprised if the half dead plant survives/recovers.
I have removed all the brown leaves and left the half brown leaves alone hoping that the plant survives.
10 April 2026
Reply from best4hedging
Hi Andrew, thank you for your feedback, and we’re really pleased to hear that most of your plants arrived in good condition and as expected. We’re sorry that one plant didn’t meet the same standard, and we completely understand your concerns. We’ve now been in touch with you directly to resolve this. Ella, Customer Care.
Exactly as described
Exactly as described, packaged securely and arrived in perfect condition. I will be recommending this company.
7 April 2026
Reply from best4hedging
Hi Tracey, thank you for your lovely feedback 🌱😊 we’re really pleased to hear your order arrived exactly as described and in perfect condition, and that you were happy with the packaging, we really appreciate your recommendation and you taking the time to share your experience, Ella, Customer Care.
Really happy with the quality of the…
Really happy with the quality of the plants. Packaged well too.
7 April 2026
Reply from best4hedging
Hi Alison, thank you for your lovely feedback 🌱😊 we’re really pleased to hear you’re happy with the quality of your plants and that they arrived well packaged, we really appreciate you taking the time to share your experience, Ella, Customer Care.
Reply from best4hedging
Hi, thank you for your lovely feedback, we’re so pleased to hear your plants arrived looking healthy and ready to thrive in your garden 🌱✨ we really appreciate you taking the time to share your experience and hope you continue to enjoy them as they establish. Ella, Customer Care.
My third delivery of plants…
This is my third delivery of plants from best4hedging and I have to say that all the plants I have received so far are very healthy, as described and exactly what you would hope to receive.
6 April 2026
Reply from best4hedging
Hi Jose, thank you so much for your continued support and lovely feedback 🌱😊 we’re really pleased to hear your third delivery has once again met expectations and that you’ve been happy with the health and quality of your plants, it means a lot to us that you keep coming back and we really appreciate you taking the time to share your experience, Ella, Customer Care.
The plants arrived on time on excellent…
The plants arrived on time on excellent condition
Thank you
John
6 April 2026
Reply from best4hedging
Hi John, thank you for your lovely feedback 🌱😊 we’re really pleased to hear your plants arrived on time and in excellent condition, and we really appreciate you taking the time to share your experience, Ella, Customer Care.
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