Nightmare! Why does a fridge breakdown during a heatwave? Anyway found Ben online and rang him. Brilliant service on call out. Came same day. Unfortunately fridge/freezer not repairable. That’s when... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are Hastings & Battle's first choice for purchasing New, Used & Reconditioned domestic appliances. We also offer a full home call out service to repair your own appliances on site. We purchase good quality working used appliances. We are gas safe registered to install all our appliances check us out at www.bensmithappliancespecialist.co.uk or https://www.facebook.com/pg/bensmithdomesticappliancespecialist/reviews/?ref=page_internal
Contact info
76 High Street, TN330AG, Battle, United Kingdom
- 01424277141
- battledomesticappliances@gmail.com
- bensmithappliancespecialist.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service……
Excellent service from booking the appointment through to the visit and service of the machine

Reply from Ben Smith Appliance Specialist
Highly professional
Highly professional, very good value, friendly, the fault with our dishwasher was diagnosed very rapidly and the necessary repair done quickly.
Highly recommend Ben Smith
Ben Smith is very knowledgeable and friendly. Goes out of his way to solve the problem. As I required a new fridge/freezer he gave me an excellent deal and made sure it was delivered the next day. Would highly recommend him.
Very friendly and knowledgeable…
Very friendly and knowledgeable engineer. Explained everything, very clean and tidy when working.
Great service
Kept informed about arrival time. Thorough inspection of dishwasher. Identified problem quickly. Gave good advice

Reply from Ben Smith Appliance Specialist
Sean apologised for being a little…
Sean apologised for being a little later than expected then completed repair quickly and professionally.
Very friendly and efficient engineer
Very friendly and efficient engineer. Got the job done in no time.
Fantastic service
Fantastic service, from Matt in the office, through to the engineers and installers whose names I should have noted! Everyone clearly takes pride in doing a great job with a smile. I've used Ben's company for years now, and the experience has never been less than amazing. I can't recommend them highly enough.
Local specialist.
Good product , good price . excellent service and communication.
Friendly efficient staff fixed my oven…
Friendly efficient staff fixed my oven next day

Reply from Ben Smith Appliance Specialist
Very quick and efficient
Very quick and efficient.
Friendly service from first contacting the office through to v kind , considerate and helpful fitters
Thank you all.
The cooker looks immaculate.

Reply from Ben Smith Appliance Specialist
So friendly & amazing that he came out…
So friendly & amazing that he came out on New Years Eve! Stuck to the timeslot & got things sorted quickly. Even left me with a top tip about how to clean the rubber seal around the door.
Great service
Efficient and reliable service, very knowledgeable, and good advice given. I have used Ben Smith on a number of occasions for oven repair and installation, and washing machine repair.
Ben and his team are so professional…
Ben and his team are so professional and always try and fit us in. They have always managed to fix the appliance (washing machine, cooker etc) and I trust them completely. They never overcharge, always turn up and get the job done.
Broken down washing machine
I hadn't used Ben Smith Appliances before but my washing was stuck in my washing machine.
I took a chance and have to say they were very efficient. I needed a new door lock. This was ordered and then fitted.
All fine. I would certainly use them again no hesitation and good to find somebody local.
Very friendly and efficient service.
Very friendly and efficient service.
Extremely knowledgeable and the problem with our washing machine was resolved in quick time.
We were also impressed that they kept us updated with the time and arrival of the engineer.

Reply from Ben Smith Appliance Specialist
Efficient and polite
It was easy to track arrival of the engineer who was courteous and completed the service quickly and efficiently. The issue with the washing machine was sorted, which is good and it spins well again now. Affordable price.

Reply from Ben Smith Appliance Specialist
Appliance repair and renewal
Excellent service from repair, to purchase, delivery and installation of new appliance. Friendly, reliable, and local team.

Reply from Ben Smith Appliance Specialist
Amazing service
Amazing service, worked around my schedule to get an engineer round, even offered one next day! Reasonable priced call put and was able to fix machine on the first visit as engineer had part in the van. Would definitely recommend. Much cheaper than a new machine!

Reply from Ben Smith Appliance Specialist
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







