BendPak Reviews 374

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

BendPak is the best, Hands down. The level of service both sales and support is amazing. When I talked with the original sales rep, he was very imformative and non-pressure. He helped me make the... See more

Rated 5 out of 5 stars

I ordered a "Recertified JP45, Jack Platform", SKU 5215825-OB. Probably a customer return not for a defect, but for "changed my mind". Bendpak showed the item as being in stock. Well, it actually w... See more

Rated 5 out of 5 stars

Just ordered BendPak XPR-10AXLS, due in about 1 week, but wanted to say so far, working with Kat Ladosky, it has been going great. She always answered my questions immediately, and if she didn't have... See more

Rated 5 out of 5 stars

5 Star Service! I do my best to give my customers the best service. I know the assistance I receive from BendPak rolls down to my customers the same. I appreciate everything you do for us at AEI. Du... See more

Company replied

Company details

  1. Equipment Supplier
  2. Manufacturer

Written by the company

BendPak is a global leader in automotive service equipment, trusted by professionals and enthusiasts alike for over 50 years. Renowned for innovative lifts, shop equipment, and comprehensive garage solutions, BendPak delivers unmatched quality and reliability, designed specifically to boost productivity, efficiency, and safety. As part of our ongoing commitment to improvement, we consistently gather customer feedback to enhance our products and services, ensuring we're always evolving to meet and exceed customer expectations. Our extensive product line includes car lifts, tire changers, wheel balancers, air compressors, oil filter crushers, and other essential garage equipment. Whether you own a small workshop, manage a dealership, or run a large automotive service center, BendPak provides robust, versatile products designed to handle everything from routine maintenance to major repairs with ease. At BendPak, customer service isn't just a department-it's the cornerstone of our business. We're committed to providing personalized support, expert advice, and prompt solutions, ensuring every interaction exceeds expectations. Our knowledgeable team understands the unique challenges our customers face, offering tailored solutions and technical expertise to keep your equipment running smoothly. Your satisfaction drives our dedication to excellence, making BendPak the dependable partner your garage can count on, today and for years to come.


Contact info

4.1

Great

TrustScore 4 out of 5

374 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I've been a professional mechanic for…

I've been a professional mechanic for 40 years I've always been around bendpak hoist and love their quality for serviceability ease of operations and reliability I wouldn't stand under anything else other than a bendpak

7 March 2020
Unprompted review
Rated 5 out of 5 stars

Great low profile lift

Great low profile lift. fits under my corvettes,even with side pipes, trans ams, and camaro. I had to chisel some weld splatter from inside of uprights to prevent wear blocks from being damaged. The adjustable lift pads did not fit the low profile lift so I had to return them. I like the old blue color better than the grey. Plenty of lift power for my 2500 GMC pickup too. Highly recommend buying one, or more

7 March 2020
Unprompted review
Rated 5 out of 5 stars

BendPak XPR-10AXLS

Just ordered BendPak XPR-10AXLS, due in about 1 week, but wanted to say so far, working with Kat Ladosky, it has been going great. She always answered my questions immediately, and if she didn't have an answer researched it and got back to me promptly with an answer. The purchase went very smoothly, and the shipping is pretty quick. I'll write a review after it arrives about the product and install/ operation.

6 March 2020
Unprompted review
Rated 1 out of 5 stars

Last BendPak purchase

My new 2 post lift came with one arm that is out of level. A certified installer confirmed it's an issue with the post carriage. BendPak's installation manual, and website indicate that all arms MUST be level. Response from BendPak customer service has been glacial at best. They claim the issue is within tolerance, although I'm not sure what the tolerances are since they are presently ignoring my question. Luckily, there are many other options beyond BendPak...do your homework. Wish I had.

10 February 2020
Unprompted review
Rated 1 out of 5 stars

Wow what rotten C/S

Wow what rotten C/S. Got their lift as a gift. They don't warranty the lift when you get it, it starts when it leaves their warehouse if you don't have a receipt. What would they say if their new TV warranty started the day it left the warehouse. DO NOT buy their lifts as a gift unless you give them a copy of the receipt.

2 February 2020
Unprompted review
Rated 2 out of 5 stars

Too many problems

Decided to replace several lifts in the shop. Went with two different 4 post Bendpak lifts, one was the XL. In less than 15 months, we have replaced multiple parts, including the jacks, due to seals leaking oil. We were told that the seals are now discontinued and that we must replace the entire cylinder. Also the lifts are now out of warranty. Since having the lifts installed, we have had several problems. I've had these lifts serviced more often than my 20 year old lifts. If I ever need to order new expensive equipment for the shop, I will choose another brand. The lift operations are fine, but very frustrated with the amount of time and money lost due to brand new lifts constantly needing service.

29 January 2020
Unprompted review
Rated 1 out of 5 stars

I have never had worse customer…

I have never had worse customer service. I was billed for a part before it even shipped. As of Jan 28 2020, I was told it would be another month to receive my part. I have been hearing this since 11/26/19 when I was billed for this part. I will NEVER order a part from them or recommend them to anyone

28 January 2020
Unprompted review

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