Ben Rose Reviews 

104
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making interactions pleasant and efficient. Many highlight the excellent service, noting how the team ensures a smooth process from start to finish, often exceeding expectations. People appreciate the clear communication and the team's dedication to keeping them informed and at ease during what can be a stressful time. However, some customers also noted concerns regarding communication and the level of proactivity. A few reviewers mentioned instances of unresponsiveness or a hands-off approach, with some feeling that queries were not always addressed promptly or that the service lacked sufficient follow-up during critical stages.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and efficiency.... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction and recommending... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the hard-working style,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ben Rose have exceeded expectations with selling my property from valuation to sale. Achieved 10k over asking compared to other agents that valued it 30k below achieved sale price (W&J). Fanta... See more

Rated 5 out of 5 stars

We’ve just completed the purchase of our new home through Ben Rose (Bamber Bridge), and the experience was excellent from start to finish. From our first enquiry via RightMove to the final completio... See more

Rated 5 out of 5 stars

“I decided to use Ben Rose to help with the sale of my late father's house. A very emotional and stressful time. Cath assisted with valuing the property, and Marie guided me through the whole proces... See more


Company details

  1. Real Estate Agents

Written by the company

Ben Rose have quickly established ourselves as the up and coming agent offering the best value for money service. We pride ourselves on our impeccable personalised service combined with professional expertise, an in-depth knowledge of the local property market and our passion for property.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(104)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carolyn came and Valued our Bungalow

Carolyn came and Valued our Bungalow, and it was sold in 24 hours at that valuation. Ben Rose is a family run estate agents and therefore they give there all when selling your property. The Staff are really helpful and the whole process is carried out in a friendly but professional atmosphere.
I would definitely recommend them to my family and friends, and would not hesitate to use them again.

2 December 2017
Unprompted review
Rated 5 out of 5 stars

Two properties sold and counting - Excellent service!

We have sold 2 properties over the last few years through Ben and the team and have received a great service throughout both sales. Their helpful and pro-active approach achieved a minimal delay when negotiating and during the legalities. Would highly recommend and looking forward to the next one!

24 November 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look