Beko Ireland Reviews 

331
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive and reasonable pricing, often finding products to be of great value. Many people are very happy with their appliances, highlighting their reliability, ease of use, and effective performance, including quiet operation and efficient wash cycles. However, some customers also noted significant dissatisfaction with the customer service and after-sales support, reporting difficulties reaching engineers and unworkable procedures. A few other people also felt that products experienced issues like premature breakdowns, leaking, or components failing within a few years of purchase, leading to frustration.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing satisfaction, highlighting... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers expressing satisfaction, noting that... See more

Service

Consumers find service to be ambiguous, with many reporting negative experiences, such as engineers not... See more

Price

Customers consistently note positive experiences with price, often describing products as good value and... See more

Customer service

People report negative experiences with customer service, often describing it as poor, appalling, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more

Rated 4 out of 5 stars

Great price, happy with everything. I would have given 5stars, but the pictures in the instructions are far to small... really irritating.

Rated 4 out of 5 stars

For know i'm satisfied. Even p5 should wash better but everything else is good! It's not noisy that's a bonus too!

Rated 4 out of 5 stars

Prompt delivery of new Beko fridge freezer & washing machine. Helpful & courteous removal of old Beko goods.


Company details

  1. Wholesaler Household Appliances

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Contact info

3.8

Great

TrustScore 4 out of 5

331 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.8

All reviews

(331)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Bosch or Beko?

Just replaced our still working Beko machine now in its tenth year because it was leaving black marks on a white wash. I was going to buy a Bosch to match the rest of our kitchen appliances, but given the reliability, service life and the price I decided to buy another Beko.

25 May 2026
Rated 5 out of 5 stars

I have Beko products

I have Beko products, oven,hob, freezer,fridge and washing machine that have lasted for years.Hence l trust they are such good reliable products and my favourite brand and such a reasonable price.

25 March 2026
Rated 1 out of 5 stars

I purched a new beko washing machine on…

I purched a new beko washing machine on 16/8/22 and it was ok unti,l about 6 months agowhen it started to get noisy when it was spinning ,it gradually got worse until it started leaking water ,I phone beko and was told if i was willing to pay over 200 euros they would get someone to repair it.I looked at it myself and the bottom counter weight broken all over the floor and it had busted the plastic drum so we had to sendit to the local dump .£343 pounds lasted 43 months .would not recommend beko to anyone.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

I will NEVER buy Beko again!!!

I once was a HUGE Beko advocate! I will now NEVER buy Beko again!!! 6 months without a freezer! Unit was replaced 3 times, each time the total contents of the freezer was destroyed! Beko's after sales procedures and policies are just simply unworkable.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service for vulnerable customers

My elderly mother in law is having a problem with her cooker which is only 2 years old. She has made several attempts to contact customer service, being left on hold for 30/45 minutes with no one answering the phone.
There is no other way to contact Beko to look for assistance other than a phone number that is never answered. We have gone to the where the cooker was purchased and they had advised her to contact Beko. Unsure what else to do now

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Appalling Customer Service

I would give no stars or minus stars if possible. Appalling customer service and very disappointed in the cooker I purchased last year. In good faith I took out appliance insurance and on being promoted and encouraged by Beko staff I extended the insurance to 24 months. A few weeks ago the inner glass door from the main oven shattered in my son’s hands when he was inserting it back into place. He was very lucky he wasn’t injured. Initially Beko customer service couldn’t find our file even though we have been paying an insurance premium to them for last 14 months. Eventually after hours of phone calls and being passed back and forth between the uk and Ireland they found the file. However after wasting in excess of 3 hours of my husband’s time they admitted we were indeed insured for replacement of the glass but said we would have to order and pay for it ourselves before they would reimburse us! We decided to just suck it up lose the insurance premium we had already paid and go ahead and pay for replacement ourselves. Only one problem Beko could not supply the part! Eventually I had to order it on eBay. I would never purchase from this company again nor would I recommend anyone else to do so.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Good Quality Appliances

Good Appliances for reasonable prices
Delivery from N17 Ballina Co Mayo was prompt and Driver was v helpful re removing packaging and placing Appliance in place I wanted it

2 February 2026

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