Awful customer service ( non existent) late delivery, when delivery turned up, product was not in normal packaging and was clearly a return that was reboxed with a hole in the top. Product itself wa... See more
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I have had a couple of items without any problems. Then I bought the Indestructible Trimmer Head, it did not fit the strimmer I had purchased from them and there was a piece missing. Ive emailed... See more
Grabbed the bundle package last month because my old gas tools were costing too much to maintain. The wireless versions cut my cleanup time in half. Batteries seem decent for light to moderate use, th... See more
I waited weeks for the item I bought a battery powered strimmer when it eventually arrived I charged the battery as instructions but no power to the unit, Looking at the paperwork the section with mod... See more
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Awful experience!!!
Bad experience!!!! It's a con!! The product I received is far from what was advertised. The website looks professional and in reality there is nothing professional about BeeHomie.
Expensive product advertised. Instead I Received a cheap, plastic substitute that does not work. Wrapped in a bin liner. Plug does not work. BTW waited for it to arrive for 2 weeks. Customer services ignored my enquiry. The phone number on website does not work. £60 down the drain. Awful!!!!!
Itas been months since the arrival of broken washer
It has been months since the arrival of my pressure washer in a broken box with parts missing unusable!
Have sent numerous emails daily sent photos still no reply.Have now lost £50 this company should not be advertising as their returns policy is just non existent, no reply off any member of this company
Beware of BeeHomie
no reply to phone or email in order to return goods bought in error.
no way of knowing where to send either.
be very cautious of using this company!
Customer experience not as website describes
This company is not as the website describes regarding customer support. Had a problem with the item within a day, the contact number is a premium rate number (which my plan doesn't allow me to dial), no response to e mails or online help form. Be cautious about ordering.
Purchased the shovel and cleaner…
Purchased the shovel and cleaner separately over time rather than committing to a full bundle. Each item works reliably for what it's designed to do. The built quality is sturdy enough that I expect them to last multiple seasons with normal care.
Used it weekly and it never let me…
Used it weekly and it never let me down, but I wish the manual had included a maintenance schedule so I wouldn't have to guess when to clean the air filter or check for wear. Performance stays consistent though, which is really what matters in the long run.
My neighbor kept raving about their…
My neighbor kept raving about their gear so I finally caved and grabbed a few items. Quality feels substantial, everything functions as described, and I appreciate how the company handles the environmental side of things with their tree planting program.
DO NOT PURCHASE FROM THIS COMPANY
Ordered the multifunctional Garden Shovel £39.90 - took weeks to arrive, when it did arrive looked like it had been dragged round the world twice, could not believe it when I opened it up, I thought it was a joke! looks nothing like what I ordered, looks like something one of my kids made at school when they were 6, it's in the bin!
Impulse purchase turned into my…
Impulse purchase turned into my favorite garden investment so far. Everything arrived ready to use with minimal setup fuss. The cordless cleaner tackles mud and grime without needing to haul extension cords around the yard.
Poor quality doesn't work
It took ages to arrive. Looked nothing like the advert. Cheap plastic and doesn't work. What a waste of money. They do not reply to emails requesting a returns label for my money back. Don't buy. Go to Wickes or bnq
Grabbed the bundle package last month…
Grabbed the bundle package last month because my old gas tools were costing too much to maintain. The wireless versions cut my cleanup time in half. Batteries seem decent for light to moderate use, though I'd need backup units if I were doing professional work. Not bad for casual gardening.
The high-pressure cleaner sits in my…
The high-pressure cleaner sits in my shed next to three other models I've tried. This one actually gets the mud off my patio without leaving residue, but the charging cable is awkwardly short for where my outlet is located.
Avoid BeeHomie like the plague
I brought a car jet wash a couple of months ago from beehomie through Facebook. When the item turned up it was not in the manufacturers box, everything was thrown into a brown box and tapped up. This had got a bit damaged in transit. The washing bottle was dented and as I took the gun out, water leaked out, so I was sure it was a return.
I charged it up and seemed to work OK. I got ready to wash the car. Got half way through spraying the soap on and machine stopped. Couldn't have run out of charge already, put I put it back on charge.....still didn't work, no power at all. I had to finish the car by hand.
I have since tried to contact the company through their website portal and to all available email addresses. Not a single reply. I am not calling the customer service number as they are in Hong Kong and that will cost a fortune.
It was a impulse buy and wouldn't usually buy from this country.
Avoid this company at all costs....I've lost £50 as I know they won't come back to me.
When you've gardened for thirty years…
When you've gardened for thirty years like I have, you learn what works and what doesn't. These products genuinely improve the experience. The build quality tells you someone thought through the design. If you're on the fence about ordering, just do it. The forty-five day return window means there's zero risk and honestly their customer service responded to my question within hours.
Scam Site
I bought the G70 Pro chainsaw omg it was the smallest chainsaw I ever saw the case it was assembled in was broken and too small. I have tried to contact them several times as I want to return it there was no returnslip in the box. They have completely ignored my emails. I have contacted Facebook to report the site as misleading and false advertising.
Delivery took five business days which…
Delivery took five business days which is fine. Product packaging was careful, nothing was damaged. The knee cushion works as intended for kneeling during longer gardening sessions. Decent quality for the price range, though I can't speak to longevity yet since I've only had it for two weeks.
Conmen buyer beware
Only one star as cant give a half and that would be too much .Still waiting for a £10 refund for selling me a pile of crap .All they sell is totally complete crap they haven't been on Facebook lately to whom I complained too .So save your money and blushes and avoid this company
The product I have ordered has a ling…
The product I have ordered has arrived DAMAGED! Waited 3 weeks for them to reply my email to send another one or refund me!!! Its been another couple weeks past, been sending to chasing by the tracking number no ones replying me!!
AVOID THIS RUBBISH company!!!
Coming from those heavy manual tools I…
Coming from those heavy manual tools I used for years, this wireless multifunctional shovel feels like stepping into the future. The weight distribution is so much better and my shoulder pain has actually decreased noticeably. After eight weeks of regular use in the garden I'm genuinely impressed with how well it holds up.
This company is dreadful
This company is dreadful, does it really exist ! . Bought a jet washer. It arrived in brown cardboard box from China. The packaging was nothing like as described in the selling material. The parts did not fit and actually broke while assembling. Have tried numerous times to contact via email to their Help email address but have had no response. Do not buy from this company
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