BecexTech Reviews 1,564

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 288 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the competitive pricing, often finding products significantly cheaper than elsewhere, and appreciate the overall quality of the items received. Reviewers frequently mention that their orders arrived in good condition, well-packaged, and that the products function as expected. Some consumers also highlight the ease of the ordering process and the clear product descriptions on the website. However, some people were dissatisfied with aspects of delivery, noting that express shipping did not always result in faster delivery times and that tracking information was sometimes insufficient or delayed. There are also instances where ordered accessories like cases or screen protectors were either missing from the initial shipment or sent separately, causing inconvenience. A few other people also felt that product descriptions were misleading, particularly regarding the origin or specific features of devices, and some received products with unexpected cosmetic damage or lower battery health than advertised.

What people talk about most

Product

People report ambiguous experiences with product quality and condition, with many customers receiving items... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising fast delivery, good packaging, and quick... See more

Order

Customers had ambiguous experiences with order, with some reporting easy ordering processes and quick... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers reporting that products arrived as... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that prices were exceptional, very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super fast delivery of phone. Was not aware phone case & screen protector on same order was sent by separate method though, was only advised after follow up. Still waiting for these items at time of r... See more

Rated 4 out of 5 stars

The Samsung S24+ was delivered quickly and in very good condition. What was not good was the total lack of after payment contact. I did not know when it was arriving or who was delivering it. Also the... See more

Rated 4 out of 5 stars

Pros would be the prompt reply to Customer emails , website is easy to navigate. Good prices. Cons would be. There wasn’t enough information about delivery times on the website and that the phone was... See more

Rated 5 out of 5 stars

There was some early issues with the transport company not updating my delivery but I contacted the team at Becextech and they got that sorted within a day. Always had a response within a few hours at... See more


Company details

  1. Cell Phone Store
  2. Electronics Store
  3. Photo Shop

Written by the company

BecexTech is the global premier etailer that is based in Australia, New Zealand and United States. We are here to cater our all customers with varieties of electronic gadgets, from unlocked smartphones to DSLR cameras, lens tablets to iPads. You can find the product of every renowned brand at our website at quite cheaper prices with our local support service. We are pledged to offer the latest gadgets and electronic accessories online to our visitors.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Unbeatable Price and Lightning Fast Delivery

I am absolutely thrilled with my purchase of the OnePlus 13 from BecexTech. I couldn't believe it when the phone arrived just 4 business days after I placed the order—that is super quick delivery! On top of the impressive shipping speed, the price was significantly cheaper than anywhere else I looked. It is genuinely rare to find such a fantastic deal without having to compromise on shipping times, but BecexTech nailed it.

The service experience was just as good as the savings. Communication throughout the process was excellent, ensuring I was kept informed every step of the way regarding the status of my order. If you are looking for the best prices on the market combined with reliable, speedy service, I highly recommend checking them out. I will definitely be returning for my future tech needs!

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Warranty denial. AVOID BECEXTECH!

I ordered a refurbished Samsung Z Fold 6 for $1636.00. It took over 2 weeks to get to me, then after a couple of days the middle screen developed a black spot which grew into a black strip over the coming days. I spoke to Becextech and they wanted pics to proove that I hadn't damaged the phone. I supplied the pics, so they told me to send it to them for warranty repair. I posted it 3 Jan 26 and Aus Post reported it delivered 6 Jan. They denied receiving it and required proof. Luckily I had sent the phone by registered post. 2 weeks later they then found the phone, inspected it, and told me that I had damaged the phone! I could either pay for repairs or pay them $55 to send it back to me. I demanded that they show me pictures of my damaged phone, which they have not yet done. Nor have they provided a quote to repair it. I always have to chase them as they never contact me. Their company address listed with ASIC is invalid.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Damaged Goods Bad Customer Service

I purchased a Samsung s23 ultra from the Amazon site and within the week the screen went black so I requested a return. They received the mobile on 2nd January 2026 and now its emails back and forth and no input on refund or repair as per company policy.
We will never purchase from them again and do not recommend anyone else either

26 December 2025
Unprompted review
Rated 1 out of 5 stars

It's the lack of communication

It's the lack of communication. And still waiting for my phone to turn up as has been in transit since about the 1st of this month. The post there ends says it's Ben delivered all ready and it has not. Because I live in new zealand so work that one. It's been a on going this for the last 3 months.

24 January 2026
Unprompted review
Rated 4 out of 5 stars

Very Happy, Thank You

I am absolutely thrilled with my experience shopping at BecexTech. I had been looking for an iPhone 13 and found that they offered one of the best prices on the market. The service was exceptional from start to finish, and I was genuinely surprised by how super-fast the delivery was. It is rare to find a company that balances great value with such efficiency.

When the package arrived, I was very impressed by the care taken in shipping. The packaging was secure and well-protected, giving me total peace of mind that the phone was safe during transit. The device is in perfect condition, and I am really happy with my purchase. I would highly recommend BecexTech to anyone looking for reliable service and great tech deals.

22 January 2026
Rated 1 out of 5 stars

Samsung S25 Ultra has Hong Kong…

Samsung S25 Ultra has Hong Kong firmware which has regional restrictions for functionality that is not restricted in Australia, like esim. Also, digital keys for some car models won't work because the firmware is from a different country. This is not disclosed in the product description. Have reported to the ACCC.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, sorted out small issue quickly with quick reponse to my contact. Item was perfect quality, boxed and delivered fairly quickly.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Great deal and service

The price quoted was the best , more than $200 cheaper than elsewhere so what was the catch? I found none. I placed my order late on a Friday I didn't get any updates until the following week, when I emailed for an update I got a quick response which was reassuring. My new phone arrived on time and in perfect condition.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Seriously the best price online

I spent ages shopping around for the best deal, and BecexTech was unbeatable. I managed to save a massive $200 on my purchase! I’m so happy I found them—getting this kind of value is rare these days. Thanks for the bargain!

18 January 2026
Rated 1 out of 5 stars

Bad service

I am really disappointed and frustrated. I paid for Express shipping for my parcel that I bought from Becextech to be delivered. It took this company 2 Days to process and dispatch. Some company' you dont even have to pay extra and your order is getting process and dispatch on the very same day. 2nd thing I an not happy with is that it is the 3rd day after the parcell is dispatch and UPS did not even pick the parcel up yet. Considering I payed for Express Shipping and it takes so long.
This is pathetic servie and will never buy from Becextech again.

9 January 2026
Unprompted review
Rated 4 out of 5 stars

Nice experience

I received my phone in excellent condition. It took me some time to order it online, but everything else was good.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Bought a CN model OnePlus 13 with…

Bought a CN model OnePlus 13 with global flash. Advertised to work perfectly. Phone goes through a boot loop when ever connecting to home wifi or any network drop. Tried discussing with support and they confirmed that it's a software issues due and the device cannot be updated. Thus making it a major fault. They wouldn't agree and refused to offer a refund garentee or replacement unless I sent the device back first. Meaning I could be without a phone for months needing to buy a new one in the meantime, but they can also refuse refund or repair during that time leaving me with a $1400 device that I cannot sell or use. So not only would I be out having to buy a new one but they could deny me refund having me be out of pocket. I use to recommend this seller but please do not buy from them.

21 February 2025
Unprompted review

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