BecexTech Reviews 1,564

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 288 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the competitive pricing, often finding products significantly cheaper than elsewhere, and appreciate the overall quality of the items received. Reviewers frequently mention that their orders arrived in good condition, well-packaged, and that the products function as expected. Some consumers also highlight the ease of the ordering process and the clear product descriptions on the website. However, some people were dissatisfied with aspects of delivery, noting that express shipping did not always result in faster delivery times and that tracking information was sometimes insufficient or delayed. There are also instances where ordered accessories like cases or screen protectors were either missing from the initial shipment or sent separately, causing inconvenience. A few other people also felt that product descriptions were misleading, particularly regarding the origin or specific features of devices, and some received products with unexpected cosmetic damage or lower battery health than advertised.

What people talk about most

Product

People report ambiguous experiences with product quality and condition, with many customers receiving items... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising fast delivery, good packaging, and quick... See more

Order

Customers had ambiguous experiences with order, with some reporting easy ordering processes and quick... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers reporting that products arrived as... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that prices were exceptional, very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Super fast delivery of phone. Was not aware phone case & screen protector on same order was sent by separate method though, was only advised after follow up. Still waiting for these items at time of r... See more

Rated 4 out of 5 stars

The Samsung S24+ was delivered quickly and in very good condition. What was not good was the total lack of after payment contact. I did not know when it was arriving or who was delivering it. Also the... See more

Rated 4 out of 5 stars

Pros would be the prompt reply to Customer emails , website is easy to navigate. Good prices. Cons would be. There wasn’t enough information about delivery times on the website and that the phone was... See more

Rated 5 out of 5 stars

There was some early issues with the transport company not updating my delivery but I contacted the team at Becextech and they got that sorted within a day. Always had a response within a few hours at... See more


Company details

  1. Cell Phone Store
  2. Electronics Store
  3. Photo Shop

Written by the company

BecexTech is the global premier etailer that is based in Australia, New Zealand and United States. We are here to cater our all customers with varieties of electronic gadgets, from unlocked smartphones to DSLR cameras, lens tablets to iPads. You can find the product of every renowned brand at our website at quite cheaper prices with our local support service. We are pledged to offer the latest gadgets and electronic accessories online to our visitors.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great shopping experience

I recently bought a refurbished phone. It arrived super quick and I didn't even pay extra for fast delivery. The phone is in pristine condition as advertised, and everything works perfectly. Best of all, it was significantly cheaper than with any other retailer.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

SUPPLY S25 GALAXY

will always look at products and suppliers that choice recommend.

Product is great and we had a good experience dealing with Becex Tech

8 May 2026
Rated 5 out of 5 stars

Ordered a mobile phone.

Ordered a mobile phone.
Took a while to come! Nearly 3 weeks.
When asked, they responded clearly and telling me that it should be on it way with tracking number.
It arrived soon after.
I have received the phone and very happy with it after a few days.

6 May 2026
Rated 4 out of 5 stars

Super fast delivery of phone

Super fast delivery of phone. Was not aware phone case & screen protector on same order was sent by separate method though, was only advised after follow up. Still waiting for these items at time of review about a week after phone received. Otherwise would be 5 stars.

5 May 2026
Rated 3 out of 5 stars

The becextech and their Shipping…

The becextech and their Shipping company don't have contact numbers, the shipping was not good at all, I ended up sent email to the becextech and waited for the shop Gave me the shipping company contact number. I have to pick it up at the local shop instead of shipping to my place.

1 May 2026
Rated 5 out of 5 stars

Refurbished phone

At the time of ordering I did not realize I was purchasing a refurbished phone but it was delivered in an as new condition and works well hence the 5 star review.

17 April 2026
Rated 4 out of 5 stars

Wrong phone sent but it was sorted

They sent me the wrong phone and it took a while to sort out with a lot of emails back and forth. Eventually it was along with a lot of thank yous for my patience but with a lot of time wasted. The phone itself seems good and I am happy with it so far.

28 April 2026
Rated 4 out of 5 stars

I got the phone I ordered within five…

I got the phone I ordered within five days and it seems fine. However I am surprised that I did not receive a charger with it. Fortunately I have a Samsung charger but if I didn't would have been quite annoyed as I have nowhere to purchase phone bits, hence buying a phone online sight unseen. Good price but I would have liked to have been given the option to order a changer with it.

28 April 2026
Rated 1 out of 5 stars

Misleading and deceptive conduct

Misleading and deceptive conduct. Display click through pricing on pop-up ads that is not available when you click through to the web site. Waste of time and aggrevating. Purchased elsewhere just to feel better about their deception!

1 May 2026
Unprompted review

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