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See what reviewers are saying
want to thank you for the personalized treatment, the quick responses to my questions, and the consideration you have shown me. Personalized service is a luxury nowadays that we don't usually appre... See more
Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side fla... See more
Company replied
Always great service from Mandy :) Quick delivery after ordering and any issues resolved without delay.
Company details
Written by the company
BEBC - Books for English provides English Language Teaching books and resources for universities, Colleges, Private Language Schools as well as teachers and students. We also supply Higher and Further educational resources for universities. (ELT, EFL, TEFL, TESOL, EAL) BEBC have over 48 years experience in the industry and supply books on behalf of publishers such as Oxford University Press, Cambridge University Press, Pearson, Macmillan & National Geographic Learning as well as UK based and European based publishers. BEBC supply material for all General English lessons and resources for exams such as IELTS/CAE/FCE to help with the IELTS/Advanced/First exams. We offer Worldwide delivery and very competitive discounts. Free online UK delivery for over 20 books ordered.
Contact info
Unit 4, Albion Close, BH12 3LL, Poole, United Kingdom
- 01202 715555
- elt@bebc.co.uk
- bebc.co.uk
4.5
Excellent
240 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Delivered books on time and dealt with issue when we discovered the books were no longer required without any hassle
15 January 2024
Reply from BEBC - The Bournemouth English Book Centre
Dear Andy,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Happy about shipping to Israel
I was happy I could find a bookseller who ships to Israel. Also, Mandy, the representative who helped me, was responsive, informative and very kind. unfortunately I had some questions that weren't answered, but that is because the bookstore closed for Christmas vacation. However, they were upfront about the upcoming vacation, so no complaints.
13 December 2023
Reply from BEBC - The Bournemouth English Book Centre
Dear customer,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service. Of course, BEBC are not open during the Christmas holidays and we really appreciate your patience when we are closed.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Finding a solution
At first I couldn’t get to the end of getting my access code for the book I had ordered but with the help of the staff I finally found the best solution to that issue!
5 December 2023
Reply from BEBC - The Bournemouth English Book Centre
Dear Dynonera,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
They are not shipping the books I…
They are not shipping the books I ordered till next year Due to Christmas Holiday and I made the order by December 11th
11 December 2023
Exceptional
Always a pleasure to work with the staff at BEBC. Your service is exceptional!
11 December 2023
Reply from BEBC - The Bournemouth English Book Centre
Dear Rosa,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service. We also make sure every customer has someone on the end of a phone or email in case any issues arise and deal with these as quickly as possible.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
The delivery arrived as scheduled
1 December 2023
Reply from BEBC - The Bournemouth English Book Centre
Dear Eddie,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Great all round service and price
EAsy to order. Delivered swiftly. Well packaged so good condition . Excellent price ( Black Friday deal)
26 November 2023
Reply from BEBC - The Bournemouth English Book Centre
Dear Debbie,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Trustworthy book centre
Definitely trustworthy online book centre - always got what I needed. Raft of textbooks, particularly with online codes - invaluable in teaching (that's what I do), helpful personnel. Thanks a lot))
27 November 2023
Reply from BEBC - The Bournemouth English Book Centre
Dear Sebastian,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service and do our best to help with any issues or queries.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Have placed a few orders over the years…
Have placed a few orders over the years and have always been impressed with the great communication and speed of delivery.
15 November 2023
Reply from BEBC - The Bournemouth English Book Centre
Dear Neil,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Quick responses
23 November 2023
Reply from BEBC - The Bournemouth English Book Centre
Dear Sandra,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service and respond to any issues as quickly as possible.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Fantastic as always
6 November 2023
Reply from BEBC - The Bournemouth English Book Centre
Dear Ciaran,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
BEBC always goies the extra mile to…
BEBC always goies the extra mile to help you when you need it.
9 November 2023
Reply from BEBC - The Bournemouth English Book Centre
Dear Daniele,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We pride ourselves on having an extensive range of stock and quick and reliable customer service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Reply from BEBC - The Bournemouth English Book Centre
Dear Tim,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We pride ourselves on having an extensive range of stock and quick and reliable customer service as well as offering quick turnaround for deliveries for books in stock.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Reply from BEBC - The Bournemouth English Book Centre
Dear customer,,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We pride ourselves on having an extensive range of stock and quick and reliable customer service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Reply from BEBC - The Bournemouth English Book Centre
Dear Philip,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We pride ourselves on having an extensive range of stock and quick and reliable customer service as well as efficient delivery.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Reply from BEBC - The Bournemouth English Book Centre
Dear Alber,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We pride ourselves on having an extensive range of stock and quick and reliable customer service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Prompt arrival of my book
2 October 2023
Reply from BEBC - The Bournemouth English Book Centre
Dear Amanda,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We pride ourselves on having an extensive range of stock and quick and reliable customer service as well as quick delivery to anywhere in the world.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Expert and helpful advice.
Tremendous exper, patient and practical advice and support.
28 September 2023
Reply from BEBC - The Bournemouth English Book Centre
Dear Louise,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We pride ourselves on having an extensive range of stock and quick and reliable customer service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
I recommend for cooperation.
Friendly and courteous managers who value the reputation of their company.
14 September 2023
Reply from BEBC - The Bournemouth English Book Centre
Dear Vladimir,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We pride ourselves on having an extensive range of stock and quick and reliable customer service as well as going the extra mile to help customers with their issues.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Fast and efficient
9 September 2023
Reply from BEBC - The Bournemouth English Book Centre
Dear Khalid,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We pride ourselves on having an extensive range of stock and quick and reliable customer service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
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