BeautyNMakeup.co.uk Reviews 

455
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very affordable pricing and note that items are offered at fantastic value compared to alternative stores. Shoppers also note the exceptionally fast delivery service, stating that purchases arrive promptly and are always securely and neatly packed for safe transit. However, some customers also noted occasional issues with delivery delays, missing tracking updates, or packages failing to arrive right on schedule. A few reviewers experienced frustrating problems with receiving incorrect merchandise, beauty products that appeared dry or old, or items that simply did not function correctly.

What people talk about most

Product

Clients share positive opinions on product quality and selection, highlighting great prices and prompt... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt arrival... See more

Price

Reviewers highlight great satisfaction with the pricing, frequently noting that items are very reasonably... See more

Order

Users describe ambiguous interactions with order, noting that while ordering is consistently described as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a new oral B toothbrush from them to replace my old one which had died. Received within a couple Of days via Royal Mail , and it was a competitive price too. Very happy with purchase

Rated 5 out of 5 stars

Fast and efficient service. I bought an eyeliner pencil which seemed to be discontinued everywhere but on this site, and for a great price! I will most definitely be using BeautyNmakeup a lot more for... See more

Rated 5 out of 5 stars

I was looking for a specific Oral B blue tooth electric toothbrush and I found one on BeautyNMakeup. I placed my order and it arrived within 2 days. It was just what I wanted. I gave them a 5 star r... See more

Rated 5 out of 5 stars

I purchased my favourite Essie nail polish. The price was one of the cheapest online. The delivery was free and packing was very neat and secure. I will definitely purchase from here again. The only i... See more


Company details

  1. Cosmetics Store
  2. also in
  3. Beauty Product Supplier

Written by the company

UK based Online store for Cosmetics and Beauty products. Some of the products we sell are CND Shellac Gel Nail Polish, Lipsticks, Mascara, Eyeliners & Skin care products.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

455 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(455)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not a good start

Placed my 1st order 10 August still not received 27 th August . Had Evri message saying being shipped but nothing more . No reply to email to company and tel number doesn’t work which is concerning . Please help solve this issue . Reading reviews seems like a common occurrence but where is the CS

27 August 2025
Unprompted review
BeautyNMakeup.co.uk logo

Reply from BeautyNMakeup.co.uk

Dear Consumer,
We do not have a record of any order placed by you. We have tried to contact you but you have not provided an email address. Neither have you provide us with any order details or the product you have ordered. We will be happy to help if you at least provide the order number, the product or name of the customer who placed the order - without these details we're not able to take any action
Best Regards

Rated 1 out of 5 stars

I still have not received my order

I still have not received my order. This was my first experience using this service and I’ve emailed the support line with no reply. When trying to track it shows dispatched but not with courier and they await it. It’s been over 3 weeks since I ordered and still no resolution. I’ve been sent a follow up to see how I’m getting on with my order and to review but can’t seem to get anywhere now. Really frustrating as I’ve tried to be patient but no communication has left me with no choice

13 July 2025
BeautyNMakeup.co.uk logo

Reply from BeautyNMakeup.co.uk

Dear Kelly,

I'm sorry to hear that you have not received your order. I checked our records and your order was dispatched on the 14th July. We have not received any email from you on support address. It seems like the order may have been lost by the courier company, I will have this checked and issue you a refund.
Once again my apologies for any inconvenience this may have caused.
Best Regards

Rated 4 out of 5 stars

Late delivery

I received the order with a some delay, but the delivery was free of charge.

13 July 2025
BeautyNMakeup.co.uk logo

Reply from BeautyNMakeup.co.uk

Hi I'm sorry to hear that you have not received your order yet . I will have this checked and contact soon.

Best Regards
BeautyNmakeup

Rated 5 out of 5 stars

Happy Customer

Happy Customer! Ordering was easy and straightforward. Dispatch was swift. Item was packaged with care. Thank you 😊 Recommend.

2 July 2025

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