Beautiful Earth Reviews 

2,033
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 575 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality jewelry, noting that pieces often do not tarnish or cause irritation even with daily wear, swimming, or showering. Many people highlight the excellent customer service, describing staff as helpful, friendly, and efficient in resolving issues like exchanges or lost orders. Reviewers also appreciate the quick, well-packaged delivery of their items. However, some customers also noted issues with product durability, reporting that gems fell out or items broke quickly. A few other people also felt that some items appeared cheap, had an undesirable color, or tarnished despite claims. Conversely, a small portion of people felt that delivery times were unexpectedly long and that information regarding product origin or shipping timeframes was misleading.

What people talk about most

Product

Consumers find product to be positive, with many reviewers loving the pieces they received and praising their... See more

Quality

Reviewers mention positive feedback about quality, with many praising the jewelry as beautiful, well-made,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and a strong intent to... See more

Customer service

Customers had positive experiences with customer service, often describing it as amazing, stellar, and... See more

Delivery service

Users describe positive interactions with delivery service, with many reviewers praising the fast shipping... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quite pleased with most items as they are as advertised. No tarnishing, no black lines on my skin, no issues. Ordered a few different items as gifts and for personal use, they're almost all great - wi... See more

Company replied

Rated 5 out of 5 stars

On my first order I didnt enjoy all the pieces, but with their customer service omg it was super easy, i just exchange the pieces I didnt enjoy for some others, and now I really love everything I have... See more

Rated 5 out of 5 stars

I love this company! The styles of jewellery are so beautiful. I have been getting gorgeous pieces for a while now and I always get compliments from people about them. And not one piece of jewellery h... See more

Company replied

Rated 5 out of 5 stars

Fantastic website at very affordable prices! I was so skeptical at first about making a purchase thinking the offer I got was too good to be true. I also had to email the team about a status... See more

Company replied


4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(2,033)

594 reviews in the last 12 months

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Rated 5 out of 5 stars

I took a chance on beautiful earth and…

I took a chance on beautiful earth and was greatly impressed - not because I didn’t believe in them but the current state of our economy makes me think I’ll pay a lot of money for cheap services and goods. Not the case! I’m super excited about all of the pieces I ordered and thrilled that even through a mishap in shipping, I received great customer service. I will be a repeat customer with Beautiful earth :)

1 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Carter,

We completely understand that hesitation these days, so it means a lot that you took a chance on us and ended up loving your pieces.

We’re also really happy we could still give you a great experience even with the shipping mishap. Our team always wants to make sure our customers feel looked after every step of the way 😊

So excited to hear you’ll be coming back for more… we can’t wait to have you again 💛

Rated 5 out of 5 stars

Amazing

The jewellery is beautiful and exactly as advertised. It came quickly, such a reasonable price and I love the brand’s ethos!

1 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Emma,

Beautiful jewellery at a reasonable price is always the goal and hearing that you love the brand’s ethos too honestly means so much to us 💛

Thank you again for your kind words, and we’d love to have you back again soon ✨

Rated 1 out of 5 stars

I bought 6 bracelets for a holiday !

I bought 6 bracelets for a holiday !! The quality is poor the colour is outrageous, its not gold it's more like brass the packaging is better than the actual product. Delivered from China !! Just be honest ! Might as well order waterproof etc... jewellery from Amazon !

1 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Patricia,

We’re really sorry to hear that the pieces did not meet your expectations, especially for your holiday.

We understand that jewellery style and colour can feel very different in person depending on personal preference, and we’re sorry to hear the gold tone was not what you were hoping for.

We’ve sent you an email so we can properly look into this and work toward a satisfactory resolution for you 😊

We truly appreciate your feedback and the chance to make things right 💛

Rated 5 out of 5 stars

I have placed many orders with…

I have placed many orders with beautiful earth, I’ve bought my bridesmaids jewellery and my own to wear on my wedding day. Everything I’ve received has looked beautiful, felt good quality and arrived quickly. When finding I’d ordered a ring in a size too small, the customer service was quick, friendly and helpful in helping me arrange and exchange. Would recommend Beautiful Earth highly! 🤍

21 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Philippa,

This is such a special review to read, thank you so much 💖

We’re honestly so honoured that you chose our pieces for both your bridesmaids and your own wedding jewellery 🤍 That’s such an important moment, and we’re so happy everything arrived beautifully and felt perfect for the occasion.

Thank you so much for your recommendation, and we’re wishing you the most beautiful wedding day 💛

Rated 1 out of 5 stars

They lie

Jellewry is advertized as non tarnishing and long lasting right? First day jules broke off. By 3 weeks all three rings have turned from gold to silver and washed out. Quality of shein but priced super high for garbage quality.

19 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Michele,

We’re really sorry to hear this was your experience, as this is definitely not the standard we aim for.

The issues you described with the stones and colour fading are not what we want for our customers, especially within such a short time ✨

All of our pieces come with a one-year replacement warranty, and we’d really love the opportunity to look into this and make this right for you. We’ve sent you an email so we can look into this further and help resolve the situation as quickly as possible 😊

Thank you for bringing this to our attention 💛

Rated 5 out of 5 stars

Amaaaaazing long lasting jewellry

5 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Aks,

We love the enthusiasm in this review! Thank you so much for the love, and we’d be so excited to have you back again soon 💛

Rated 5 out of 5 stars

Best product and support- Period!

Not only is this jewellery stunning, and functional, my orders were seamless and prompt and returns or exchanges were simple and easy. The support was phenomenal and honestly the best after sales support I've receive on any product, ever! I'm a life long customer for sure 😊

19 May 2026
Unprompted review
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Reply from Beautiful Earth

Hey Maria,

This review honestly made us smile so much 💖

And knowing that this is the best after-sales support you’ve ever received… wow 🥹 We truly appreciate that so much.

A lifelong customer sounds pretty perfect to us! Thank you again for all the love and support.

Rated 4 out of 5 stars

I like all the pieces and it is really…

I like all the pieces and it is really good. Im giving 4 rating as one of my necklace came with little tarnish at hook. Apart from that all excellent 👌
I highly recommend

27 April 2026
Unprompted review
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Reply from Beautiful Earth

Hi Nirmala,

Thank you so much for your honest feedback and recommendation 💖

We’re really sorry though about the tarnish you noticed on the necklace hook, that’s definitely not the standard we aim for, so we just sent you an email about it. Just a reminder that all of our pieces come with a one-year replacement warranty, so we’d be more than happy to help with this 😊

Thank you again for sharing your experience, and we truly appreciate your support 💛

Rated 5 out of 5 stars

Obsessed

Honestly.. I will never buy my jewellery from anywhere else. I’m allergic to cheap jewellery, the metal that I’m allergic to is probably nickel, and I also NEVER take my jewellery off, so I need tarnish free, quality jewellery. I love to wear lots of dainty pieces.. and my collection is just absolutely beautiful now.

The selection is incredible. There’s multiple “somethings” for everyone.

The quality is top notch. Each piece has been made brilliantly and have never failed me. My clients are always complimenting my jewellery!

The buying process is straight forward, easy peasy.

The packaging is ABSOLUTELY BEAUTIFUL. Full stop.

The customer service though,. Might actually be the best part. I’ve spoken to Kathy a couple of times with needing a different size of ring ect. and she’s been so helpful. Not a thing has been a problem!

I’m honestly SO impressed with this company ♥️

11 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Kerry,

Okay… this review completely made our day 🥹💖

We’re so incredibly happy that you found pieces that work for your sensitive skin while still giving you that dainty layered look you love ✨

Your comments about the selection, quality, packaging, and overall experience honestly mean so much to us 😊 We put so much care into every little detail, so reading this was such a special moment for our team.

And we’ll absolutely pass your lovely words on to Kathy 💛 She’ll be so happy to hear she made your experience even better.

Your jewellery collection sounds like an absolute dream now, and we’re honoured to be part of it ✨

Rated 5 out of 5 stars

Been wearing my jewels everyday for…

Been wearing my jewels everyday for over 2weeks and they still look great as when I first got them new and shiny ✨✨✨

1 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi there,

Two weeks of everyday wear and still looking brand new and shiny is exactly what we aim for! 💅

Enjoy your jewels, and we’d love to have you back again soon 💛

Rated 4 out of 5 stars

I loved the jewelry I ordered but the…

I loved the jewelry I ordered but the only negative thing I would say is that they should make the bangles a bit bigger. Not everyone has small wrists and although I wear mine daily, they are a bit tight. Besides that I love the way they look and will be ordering again...just not any bangles until they have bigger sizes lol.

16 May 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Melissa,

We’re so happy you love your jewellery and we appreciate your feedback about the sizing. You’re absolutely right, not everyone has tiny wrists, and this is genuinely helpful for us as we continue improving our designs and sizing options.

We’re glad the pieces still have you coming back for more… even if the bangles are temporarily on probation 💛

Rated 5 out of 5 stars

Try this jewellery you won't be disappointed

I would recommend this jewellery just one thing the necklaces could do with being slightly longer maybe up to 2.5 cms but overall nice looking jewellery and fast delivery.

2 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi April,

Thank you so much for your lovely feedback! We’re so happy you’re enjoying the jewellery and we really appreciate your note about the necklace lengths. That’s genuinely helpful feedback and something we’ll continue to keep in mind as we expand and improve our designs 😊

Thank you as well for the recommendation, we’d love to have you back again soon 💛

Rated 4 out of 5 stars

I would give it a 4 on 5

Quite an easy process actually the only problem being your courier but I can’t blame you for that I also got a pretty fast reply after I did a complaint about my package not arriving very excited to get it hope it’ll meet my expectations! Long wait though so I had to get rid of the one star

15 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Anushka,

Thank you so much for updating your review, we really appreciate it.

We’re sorry again for the long wait with the courier, we know delays can be super frustrating. But we’re so glad our team could respond quickly and help once you reached out 😊

We’re very excited for your order to arrive too, and we really hope the pieces exceed your expectations once you finally have them in your hands. 💕

Rated 5 out of 5 stars

Great

Quality, customer service

30 April 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi there,

Short and sweet, we love it! Thank you so much for your support 💛

Rated 2 out of 5 stars

Ordered some jewelry like a month ago

Ordered some jewelry like a month ago. Still hasn't arrived to this day. I asked them where it was and they gave me the wrong tracking number and said it was with Canada post.. It was supposed to arrive 3 weeks ago but now they don't even know where it is. 🤦‍♀️ Cute jewelry but horrible customer service.

30 April 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Diana,

We’re really sorry to hear about this experience, especially after waiting so long for your order.

We completely understand how frustrating this must be, especially with the confusion around the tracking information. That’s definitely not the experience we want for you.

We’ve tried locating your details on our side but unfortunately haven’t been able to find them yet. Please send us another email with your order information, or feel free to message us directly on Instagram or Facebook so we can look into this properly and get things resolved for you as quickly as possible.

We truly appreciate your patience and hope we can turn this experience around for you 💛

Rated 5 out of 5 stars

Very durable jewelry

I received my very first piece of Beautiful Earth jewelry about a year ago from my business associate. It was a bracelet with a butterfly pattern. I wore it in the shower, sauna, solarium, and even the sea. A few weeks ago, I ordered a matching set - bracelet and a pair of earrings. I'm very satisfied and receiving a lot of compliments.

10 October 2025
Unprompted review
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Reply from Beautiful Earth

Hi Vlatka,

This is such a beautiful review, thank you so much 💖

Thank you for sharing your experience with us, we’d love to have you back again soon 💛

Rated 5 out of 5 stars

I ordered and got everything i ordered…

I ordered and got everything i ordered in good time. Very nice. Had some dealings with a customer service person and she was great also.

12 May 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Marie,

Thank you so much for sharing your experience 💖

Really appreciate your support, and we’d love to have you back again soon!

Rated 5 out of 5 stars

Beautiful jewellery and superb customer service!

I honestly have so much I can say about Beautiful Earth. Firstly their jewellery is beautiful. I wear it all the time. Gold, silver and rose gold pieces. They do not tarnish and the variety you can get is wonderful. On top of this their customer service is excellent. I had a ring that unfortunately lost a stone. Could happen to anyone. I emailed to see if I could get it repaired. I got a response within 24 hours. Was offered a replacement or refund as I was within warranty. And my replacement was ordered within a few hours. Kathy in customer service is fantastic. Such a pleasure to deal with.

8 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Kate,

This was such an amazing review to read, thank you so much 💖

We love offering lots of variety, so hearing that stood out to you makes us so happy.

Also, we understand that things can happen sometimes, so making the process easy and stress-free is really important to us. And we’ll absolutely pass your kind words on to Kathy, she’ll be so happy to hear this 💛

Thank you again for all the love and support, we can’t wait to have you back again soon ✨

Rated 4 out of 5 stars

I simply loved my gift.

I simply loved my gift.. perfect packaging plus all accessories are beautiful and elegant. Meanwhile every product looks good & hopefully it will remain the same after months too.

9 May 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi there,

We’re so happy you loved your gift and enjoyed the packaging too. We always want opening your order to feel extra special ✨

We hope you continue loving them for many months to come, and just a little reminder that all of our pieces come with a one-year replacement warranty as well 💛

Rated 5 out of 5 stars

Excellent Quality and Customer Service

I loved ordering from Beautiful Earth Boutique! Their pieces are so unique and well crafted. They stay true to their warranty as well and are lovely to work with if you have any questions or concerns!

10 May 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Christina,

We’re so happy you’re loving the uniqueness and craftsmanship of your pieces. That’s exactly what we put so much care into ✨

It also means a lot to hear that our warranty and customer support gave you a great experience too. We always want you to feel looked after if you ever have questions or concerns 😊

Thank you again for your kind words, and we’d love to have you back again soon 💛

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