Beautiful Earth Reviews 

2,021
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 558 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the jewelry, noting that pieces are beautiful, do not tarnish, and are suitable for sensitive skin, even when worn continuously in water or during activities. The customer service is frequently highlighted as excellent, with many people appreciating the helpful, friendly, and quick support for exchanges and lost orders. Reviewers also found the ordering process easy and appreciated the fast delivery and thoughtful packaging. However, some customers also noted concerns regarding product appearance and durability, with certain gold items appearing cheap, having an orange hue, or breaking and tarnishing quickly. Additionally, a few people mentioned longer than expected delivery times and expressed confusion about the actual origin of shipments.

What people talk about most

Product

People report positive experiences with product, with many customers praising the beautiful designs and high... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the durability and appearance... See more

Order

Customers consistently note positive experiences with order, with many expressing satisfaction and reordering... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as amazing, excellent, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising fast shipping and timely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quite pleased with most items as they are as advertised. No tarnishing, no black lines on my skin, no issues. Ordered a few different items as gifts and for personal use, they're almost all great - wi... See more

Company replied

Rated 5 out of 5 stars

I have placed many orders with beautiful earth, I’ve bought my bridesmaids jewellery and my own to wear on my wedding day. Everything I’ve received has looked beautiful, felt good quality and arrived... See more

Company replied

Rated 5 out of 5 stars

Fantastic website at very affordable prices! I was so skeptical at first about making a purchase thinking the offer I got was too good to be true. I also had to email the team about a status... See more

Company replied

Rated 5 out of 5 stars

I took a chance on beautiful earth and was greatly impressed - not because I didn’t believe in them but the current state of our economy makes me think I’ll pay a lot of money for cheap services and g... See more

Company replied


4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.4

All reviews

(2,021)

583 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible customer service after…

Incredible customer service after having a slight issue with my order. They were so quick to reply and help me out. Very grateful and so excited to receive my pieces 🥰

11 June 2026
Unprompted review
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Reply from Beautiful Earth

Hi Hailee,

We’re sorry there was a slight issue with your order, but we’re so happy our team was able to help quickly and make the process as smooth as possible ✨

We’re just as excited for you to receive your pieces and hope you absolutely love them when they arrive 🥰

Rated 5 out of 5 stars

Fast shipping and great quality

Fast shipping and great quality.
The jewelry doesn’t tarnish weather it’s salty sea water, sweat or just water from the shower.
The only jewellery that hasn’t turned my skin green after wearing it for to long!
Would definitely recommend 🫶🏻💕

30 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Katilyn,

This is such an amazing review, thank you so much 💖

Hearing that our pieces are the only jewellery that hasn’t turned your skin green is honestly one of the best compliments we could receive.

Thank you so much for the recommendation and support 🫶🏻 We’re so happy you’re loving your pieces, and we can’t wait to have you back again soon ✨

Rated 2 out of 5 stars

The ring stone fell off

The ring stone fell off. It hasn't even been used for a month. 🫤
Upon closer look it looks like it was glued in place.

9 June 2026
Unprompted review
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Reply from Beautiful Earth

Hi Claudia,

We are so sorry to hear about your ring. This is definitely not the experience that we want you to have.

We offer a full one-year warranty on all of our pieces, and we would love to get a replacement sorted out for you right away. Our customer support team has just reached out to you directly via email to help process this as quickly as possible. 💛

We look forward to making things right!

Rated 5 out of 5 stars

Good quality!

Good price, great quality! I’ve gotten a ton of compliments on my new jewelry.

1 June 2026
Unprompted review
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Reply from Beautiful Earth

Hi Kirsten,

We’re so happy you’re loving both the quality and the value of your pieces. We’re thrilled your new jewellery is getting the attention it deserves 😊

Thank you again for your support, and we’d love to have you back again soon 💛

Rated 4 out of 5 stars

Overall good quality items and…

Overall good quality items and beautiful designs for a good price.

17 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Cinthya,

Thank you so much for your lovely review 💖 We always strive to create jewellery that feels beautiful, special, and affordable.

Thank you for your support, and we hope to see you back again soon 💛

Rated 5 out of 5 stars

The jewellery is amazing

The jewellery is amazing, the packaging is PERFECT, the Quality? great! I am in love with them I wear them everyday

6 June 2026
Unprompted review
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Reply from Beautiful Earth

Hi Joanna,

We’re so happy you’re loving your pieces and wearing them every day. There’s no better compliment than becoming part of someone’s daily routine 💛

Thank you for all the love, and we can’t wait to have you back again soon ✨

Rated 5 out of 5 stars

Perfect name for products that are not…

Perfect name for products that are not only great value, but absolutely beautiful too! In addition to that, the presentation and packaging is next level and truly added to my delight at receiving this order. This company genuinely cares!

1 June 2026
Unprompted review
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Reply from Beautiful Earth

Hi Ariel,

This review made us smile from start to finish 💖

We’re happy that the presentation and packaging added to the experience. We put so much care into those little details because we want every order to feel like a special gift to yourself 😊

Thank you for your kind words and support, we’d love to have you back again soon ✨

Rated 2 out of 5 stars

Products not manufactured in the UK

Following some tracking concerns, I contacted customer services who responded promptly. They informed me that products are manufactured in China and can take up to five weeks to arrive in the UK.

I am concerned that this company is marketing itself as a UK business and it is only upon purchase that you discover your items are being shipped transcontinentally.

** I will be happy to re review if the products arrive**

3 June 2026
Unprompted review
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Reply from Beautiful Earth

Hi KJ,

Thank you for taking the time to share your feedback 💖

We're glad our customer service team was able to respond promptly and provide an update regarding your order.

We completely understand your concerns regarding shipping expectations. While Beautiful Earth is a UK-based brand, we work with trusted production and fulfillment partners in multiple locations to support our worldwide customer base and offer shipping to a wider range of countries while maintaining our quality standards ✨

We agree that transparency is important, and we appreciate your feedback regarding delivery expectations and shipping origins. Customer experience is incredibly important to us, and comments like yours help us identify areas where we can communicate more clearly 😊

Thank you again for your honest feedback and for giving us the opportunity to address your concerns 💛

Rated 5 out of 5 stars

Lovely jewellery, fantastic Customer Service.

I ordered 3 pieces. They were in the sale so the prices were amazing! They arrived within a week. The bracelet was too large and when I checked the website, I realised there was a choice of 3 sizes, which I hadn’t spotted when I ordered. I contacted Beautiful Earth and without quibble they organised a replacement in the right size to be sent.

I queried that return shipping information wasn’t in the email and Kathy from Customer Service replied and advised that I did not need to return the original as they didn’t want me to incur postage costs. She followed up with an email to check I was happy with everything.

I have to say, I am very impressed! The pieces are lovely quality, the price is excellent, delivery swift and Customer Service exemplary! Well deserving of 5 stars!

3 June 2026
Unprompted review
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Reply from Beautiful Earth

Hi Jacqui,

We’re so happy you found some amazing sale pieces and that we could get the bracelet sizing sorted for you without any hassle. We completely understand how easy it is to miss a sizing option when you’re excitedly shopping 😊

And we’ll definitely pass your kind words on to Kathy 💛 She’ll be so happy to hear that her support made such a positive impression.

Thank you again for your support and your wonderful review 💖

Rated 5 out of 5 stars

My quest for waterproof gold jewelry

I have been looking for gold jewelry that stands up to wearing it in the water for hat won’t break the bank. Of course the internet started flooding my feed with options and I decided on Beautiful Earth. Shipping was a little longer than I expected because I’m spoiled with Amazon getting things to me over night or next day and I didn’t read that it was coming from the UK. I could not be happier with my purchases. I have only taken the ratings out to change the pair I’m wearing. Will definitely purchase again including for my daughters on swim team.

4 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Tiffany,

We completely understand being spoiled by next-day delivery these days. We really appreciate your patience while your order made its way to you ✨

Thank you again for your support, and we can’t wait to have you back for your next order 💛

Rated 1 out of 5 stars

Shocking time for delivery

Shocking time for delivery. Stated Royal Mail so Brits assume it will be with you in a matter of days.
Goodness only knows where the shipment comes from but it can take up to a month! I only found out because of checking a week and a half after ordering and no parcel. Very misleading. Haven’t got high hopes for the jewellery when it arrives. Can’t cancel the order either. It’s already somewhere between Taiwan and here 😂

2 June 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi Sarah,

We’re really sorry to hear about your frustration with the delivery experience. We completely understand how the Royal Mail tracking can create the expectation of a much faster local delivery, and we’re sorry this felt misleading. While Royal Mail handles the final delivery stage, international transit times can sometimes take longer than expected, depending on customs and courier processing.

We know waiting for an order can be frustrating, especially when you’re excited for it to arrive. We truly hope the jewellery changes your first impression once it reaches you 😊

We also appreciate your honest feedback regarding communication around shipping expectations, and we’ll continue working on making this clearer for customers moving forward 💛

Rated 5 out of 5 stars

I bought the bundle pieces and in love…

I bought the bundle pieces and in love with it. Good quality and nice design. Definitely will purchase again.

21 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Diandra,

This is so lovely to hear, thank you so much! Can’t wait to have you back again for your next order 💛

Rated 5 out of 5 stars

Beautiful Earth is a top notch company…

Beautiful Earth is a top notch company with excellent products, great options and exemplary service. My only complaint is that they have too many beautiful options and I always find it difficult to narrow down the pieces I wish to purchase. I recently purchased 12 pieces of jewelry from them. The order arrived quickly. I opened the package and immediately felt pampered. There was a lovely rectangular box with 12 smaller boxes inside each containing a piece of jewelry. The designs on the smaller boxes varied. It was such a beautiful presentation of my purchase that I decided to hold onto the box with 12 boxes inside! Each piece is beautiful and a delight to wear. I have been purchasing from Beautiful Earth for about 4-5 years and have only had a couple of pieces damaged over the years. I highly recommend the Beautiful Earth for gifts and self pampering.

16 May 2026
Unprompted review
Beautiful Earth logo

Reply from Beautiful Earth

Hi there,

This was such an incredible review to read, thank you so much 💖

First of all… having too many beautiful options is definitely the kind of complaint we’ll happily accept, and hearing that you’ve been with us for 4-5 years truly means so much to us 💛 The fact that our pieces have been part of your collection for so long is incredibly special.

Thank you as well for your honesty regarding the few damaged pieces over the years, and we’re grateful for your continued trust and support.

We absolutely loved reading this and can’t wait to be part of your future gifting and self-pampering moments ✨

Rated 1 out of 5 stars

I wanted to return my entire order and…

I wanted to return my entire order and in their website they advertise 30 days return and full refund. However all I was allowed to choose in return page was to get some of my money back and keep the items. I wasn’t allowed to return it at all and even though I tried to send message that I don’t want partial refund, I want to return everything and get full refund, it was still issued like this. In return page they never even gave option to return the items. So do not order from here unless you’re 100% sure you like it and everything fits. I won’t order again for sure.

30 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Ida,

We’re really sorry to hear about your frustration with the return process. The return options available can sometimes vary depending on the order type, item condition, location, and shipping costs involved. In some cases, our system may offer a partial refund solution as a quicker and more convenient option for the customer, especially for lower-value international returns. However, we understand this was not the resolution you were hoping for.

Customer satisfaction is genuinely our priority, and we’d really appreciate the opportunity to review your case further and see what we can do to help. Kindly send us a message or email our support team at support@beautifulearthboutique.com so we can look into this properly for you.

Thank you for sharing your honest feedback with us 💛

Rated 5 out of 5 stars

Loving that I stumbled upon this site

Loving that I stumbled upon this site. The items showed up quickly and wow…..gorgeous!!!!!!

21 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Wendy,

We’re so glad you stumbled across us too! Enjoy your gorgeous new jewellery, and we’d love to have you back again soon 💛

Rated 4 out of 5 stars

Beautiful, but size-inclusive?

The jewelry I purchased is beautiful, and great for my sensitive skin. I've worn the necklace and anklet 24/7, and have seen no tarnishing. My order arrived quickly, and the price was right. My only small complaint is that the anklet is not size-inclusive. For those of us with kankles, an extended chain would be nice. I have it on the last jump ring, and it's holding tiiiight.

28 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Allison,

Thank you for your honest feedback about the anklet sizing. We truly appreciate it, and you’re absolutely right that more size-inclusive options and longer extender chains would be amazing to have 💛

We’re glad it’s still hanging on “tiiiight” for now and we’ll definitely keep this feedback in mind moving forward ✨

Rated 5 out of 5 stars

Here’s a warm

I’ve been using your products for almost two years now, and I’ve truly enjoyed them. I’ve purchased more than four sets of your 24-piece Advanced collection, over six sets of the 5-piece bundles, and many single items as well—both for myself and as gifts for others.

Overall, I’ve had a wonderful experience. There were only two small issues along the way: the larger and wider pieces of jewelry tend to get scratched more easily, and once, a pendant from my birth month necklace came undone during a party and fell to the ground—but luckily, my friend noticed it and returned it to me.

Other than that, I’m genuinely impressed. I’ve worn your pieces in the shower, at the gym, and even in the pool, and they still haven’t changed color at all. I really love your products and I almost own the entire collection now.

I’m excited and looking forward to your new designs. Thank you so much for your beautiful creativity and elegant designs—they truly mean a lot to me.

With appreciation and love,
Forough 🫰🏻💕

27 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Forough,

This was such a beautiful review to read, thank you so much for taking the time to share this with us 💖

We honestly can’t believe how many pieces you’ve collected over the last two years… you practically have the full Beautiful Earth wardrobe at this point. It means so much that our jewellery has become part of your everyday life and even your gifts for others.

We also really appreciate your honest feedback regarding scratching on larger pieces and the pendant coming loose. Feedback like this genuinely helps us continue improving our designs and quality.

Your support, kindness, and excitement for future collections truly made us smile. We can’t wait to show you what’s coming next.

Sending so much love right back to you 🫰🏻💕

Rated 5 out of 5 stars

The pieces are so lovely

The pieces are so lovely!
I wore them swimming in the beach and they still look the same; the colour didn't tarnish at all.

24 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Stephanne,

No tarnishing and still looking the same is exactly what we aim for 😊

Enjoy your jewellery and all your sunny little moments with it 💛

Rated 1 out of 5 stars

NOT GREAT....!


Unfortunately I'll have give my experience a ⭐️ rating. Which is sad to be honest

The reason for this is because the images when picking bangle jewellery is very deceiving on the website. I've read all the information for each piece making sure I don't miss anything.

Unfortunately nowhere in the information does it state that the bangles are NOT round shaped but are oval shaped instead.
To be honest, I absolutely hate it. It's very uncomfortable and wearing the 5 bangles that I orders as a stack makes it even more uncomfortable due to the bangles not being round.

This has disappointed me so much and has put me off ordering anything else which is sad as there are so many beautiful pieces that I would have loved to add to my collection.

Also, 2 of the bangles keeps popping open so I'm constantly worried that I might loose one... This kind of defeats the purpose of purchasing the bangles in the first place, as my intention was to not take them off... now I have to so that I don't loose the ones that keeps popping open.

The sizing of the bangles are very limited which is also very unfortunate. Although the sizing dimensions are stated in the information for each piece. It's clear that these pieces are designed for skinny people and not so much for larger people or even people with larger bone structures...

You should honestly reconsider your sizing for the bangles and have some much larger bangles

Kind Regards

29 April 2026
Unprompted review
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Reply from Beautiful Earth

Hi Vizelle,

Thank you so much for taking the time to share such detailed feedback with us 💖

We’re really sorry to hear the bangles did not meet your expectations, especially after you were so excited to build your collection with us. We completely understand how disappointing it must have been to receive pieces that felt uncomfortable and different from what you expected.

We truly appreciate your feedback regarding the oval shape, sizing, and clasp concerns. Comments like yours are genuinely valuable and help us understand where we can improve both our product listings and future sizing options.

Please know that we responded to your email and offered an exchange or another option that works best for you, as we’d really love the opportunity to help make this experience better.

Thank you again for your honesty and for giving our jewellery a try 💛

Rated 5 out of 5 stars

Great quality product and most of all customer service

Great quality product. Soooo many options. Ordering simple, shipping super fast.

But the best part about this company is the customer service. Quick, kind, friendly and efficient service everytime. Absolutely unmatched

24 May 2026
Unprompted review
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Reply from Beautiful Earth

Hi Sydney,

This review honestly made us smile so much 💖

But hearing that our customer service was the standout for you truly means so much 😊 “Absolutely unmatched” is such an incredible compliment, thank you for all the love and support.

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