Beals Mortgage & Financial Services Reviews 

517
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, professional, and knowledgeable, making complex mortgage and pension processes feel much easier to manage. Reviewers often note that advisors take extra time to understand personal situations, offering tailored solutions without any pressure. People truly appreciate the clear, concise communication and straightforward guidance provided at every single stage, which helps take all the pressure off. Consumers also note the prompt response times, friendly approach, and efficient support that ensures everyone feels fully informed and confident in their financial choices.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, noting that advisors consistently provided professional and... See more

Customer service

Consumers find customer service to be positive, highlighting professional, caring, and extremely patient... See more

User experience

Reviewers mention positive feedback about user experience, noting that processes are made incredibly easy,... See more

Response time

People report high satisfaction with response times and constant communication throughout their transactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christine from start to finish was superb, helping my wife and me at every stage! Christine was in contact regularly giving us updates on the process and where we stood in the timeline. Would... See more

Company replied

Rated 5 out of 5 stars

Holly at Beals finances was an absolute pleasure to deal with. Her advise, support and endless patience with all my questions about investment ISA's, made such a difference. This company have put my... See more

Company replied

Rated 5 out of 5 stars

We had excellent help from Christine Poynter when we recently renewed our mortgage. We would highly recommend her. She was extremely helpful at guiding us through the process enabling us to get the be... See more

Company replied

Rated 5 out of 5 stars

Tracy helped my partner and I find a great mortgage, and was so clear about explaining everything at each step of the way. Would thoroughly recommend them, for anyone looking to do things without the... See more

Company replied


Company details

  1. Financial Planner
  2. Financial Consultant
  3. Home Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Broker
  6. Investment Service

Written by the company

"Looking for a Financial Adviser Near You? Beal’s Wealth Management is based in Hampshire, covering the whole of the UK, and has been celebrating 29 years of excellence in financial services. As a top firm in the Quilter Financial Planning Network, we offer personalised advice on a range of services, including pensions, whole of market mortgages, savings, investments, and more. Our commitment is to understand your personal situation and financial needs. Whether you prefer face-to-face meetings with a local adviser, or the flexibility of Zoom and telephone consultations, we provide expert advice wherever you are. Approver Quilter Financial Services Ltd January 2026


Contact info

5.0

Excellent

TrustScore 5 out of 5

517 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(517)

191 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent advise received

Two years ago my fixed rate mortgage was nearing its end date and I was due to contact my mortgage provider, as I usually do, to see what rates they had to offer, I also decided to obtain quotes from other mortgage providers. I contacted Chris Poynter at Beales, she was very helpful. With my previous mortgage company I had a part repayment and part interest only mortgage. Chris advised I could change my mortgage to just a repayment mortgage, the company I was with didn’t offer this option to me when I contacted them on previous occasions. Chris was able to extend my mortgage by 5 years with a competitive percentage rate and she halved my monthly payments! That two year deal expires March 2026 and already Chris has contacted me for a mortgage review and again she has saved me more on monthly payments. Brilliant service, Chris is so efficient!!

10 November 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Thank you, Susan, for reviewing your experience at Beals Mortgage and Financial Services! Christine will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

Rated 5 out of 5 stars

An excellent mortgage service

Our mortgage adviser, Tracy Farrington, provided an excellent service throughout. She sourced us the best mortgage to suit our requirements demonstrating an excellent understanding of our needs at every juncture. Her communication was helpful at all stages and through her guidance we were able to secure our mortgage without any issues. We highly recommend Tracy.

24 August 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi Rick, Thank you for your lovely review. Feedback like this means the world to us. Tracy was delighted to hear you had such a great experience with us! We hope you have a great day! :)

Rated 5 out of 5 stars

Thank you so much Tracy!

Tracy helped us from start to end with our mortgage application. As first time buyers to was a daunting experience, but Tracy explained everything so well and made it so simple and easy for us. We couldn’t be more thankful for Tracy‘s help and support.

13 November 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi, Thank you for your lovely review. Feedback like this means the world to us. Tracy was delighted to hear you had such a great experience with us! We hope you have a great day! :)

Rated 5 out of 5 stars

Annual Review

The constructive approach of the advisor and understanding of my situation was extremely positive and helpful.

31 October 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi Elizabeth, Thank you for being a valued client! We really appreciate your support, and for taking the time to review your experience with us.

Rated 5 out of 5 stars

James offers a considered service

James offers a professional yet personal service, with consideration for our specific needs and risk appetite. He is extremely knowledgeable in all aspects that we have explored and is happy to direct us elsewhere when his area of expertise differs to that of our needs.
He has enabled us to put our money in a pot that has exceeded the growth rate of any options that i was personally considering.... thank you.

14 October 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi Andy, Thank you for your lovely review. Feedback like this means the world to us. James was delighted to hear you had such a great experience with us! We hope you have a great day! :)

Rated 5 out of 5 stars

My pension advisor Daniel Pyle at Beals…

My pension advisor Daniel Pyle at Beals is very good at advising me of all my options when it come to my pension and what is available now and in the future and what the future forecast might be and I do feel that due to not being rushed when seeking advise I am able to ask questions and have them explained in a way that I can understand which is very helpful has having the knowledge gives me the confidence to be able to make decisions about my future and any thing that I need to do to have a retirement with the knowledge and the information that Daniel Pyle has given me which makes it easier to have the confidence to use this company and to have a advisor who is very helpful and Iwould highly recommend this advisor and the company to whom he works has this is the most important decision you are going to have to make and at when something has important has this you need to have a advisor you can speak to and trust.

28 October 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Thank you, Lorenza, for reviewing your experience at Beals Mortgage and Financial Services! Dan will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

Rated 5 out of 5 stars

Meeting with Trevor Wallbridge

I had a meeting with my advisor Trevor Wallbridge. He went through all my details, told me how well my pension was performing which is excellent news.
I am extremely happy about the decision I made back in February to change to Quilter. The advice Trevor gave me was explained to me perfectly and in way I understood. I would 100% recommend Trevor.

29 October 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi Alison, Thank you for your lovely review. Feedback like this means the world to us. Trevor was delighted to hear you had such a great experience with us! We hope you have a great day! :)

Rated 5 out of 5 stars

Sound and honest advice

The knowledge of my FA made the decision regarding my Pension an easy one. Giving Trevor the responsibility of managing the safe growth was very reassuring. The growth from month to month day to day has been immense and puts a smile on my face every day.

9 October 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi David, thank you ever so much for your lovely feedback. Trevor will be delighted to hear this. We hope you have a great day!

Rated 5 out of 5 stars

Valuable assistance

James has been very helpful and supportive in organising my financial stability following retirement and recent bereavement. Much appreciated.

30 October 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi John, Thank you for being a valued client! We really appreciate your support, and for taking the time to review your experience with us.

Rated 5 out of 5 stars

Very reliable

I have used Beals many times for my mortgage & financial requirements and I am always impressed at the service provided, and my point of contact, Christine Poynter in particular is extremely efficient.

22 October 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi Kirsty, thank you ever so much for your lovely feedback. Christine will be delighted to hear this. We hope you have a great day!

Rated 5 out of 5 stars

Christine Poynter helped me a lot…

Christine Poynter helped me a lot during the process of selling my home and sorting out the finances.

Initially I had Louise as my estate agent, however she left when the the company was taken over by Charters.
So, I was left without any support from the office.
Christine was so helpful during the sale of my house, and dealing with the purchase of another property.

1 March 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi, Thank you for your lovely review. Feedback like this means the world to us. Christine was delighted to hear you had such a great experience with us! We hope you have a great day! :)

Rated 5 out of 5 stars

Very helpful and explained well

4 October 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi Gene, thank you ever so much for your lovely feedback. The team will be delighted to hear this. We hope you have a great day!

Rated 5 out of 5 stars

Written Report

This review follows receipt of Beals's Written Report, following my Annual Review meeting with their Advisor, Will Ashley.
The Report was clear and well-written, in user-friendly language. Evidently, time and trouble had been taken to ensure that its contents were understandable to all.
The contents of the Report captured our discussion, with one notable exception. I have raised this with Will Ashley and await his response.
Generally, I would say that, in respect of these Reviews and Reports, Beals have raised their game.

24 October 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Thank you, Richard, for reviewing your experience at Beals Mortgage and Financial Services! Will will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

Rated 5 out of 5 stars

Fantastic service

Christine Poynter sorted everything and kept us informed the whole way through. We got a good rate and very happy with the service provided. Would recommend

27 September 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi Dave, Thank you for being a valued client! We really appreciate your support, and for taking the time to review your experience with us.

Rated 5 out of 5 stars

Excellant service and communication

Excellant service and communication, highly recommend.

21 October 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi Jayne, thank you ever so much for your lovely feedback. The team will be delighted to hear this. We hope you have a great day!

Rated 5 out of 5 stars

Dean (financial planner) is very…

Dean (financial planner) is very helpful and explains all details very well to understand.

9 October 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi Alwyn, thank you ever so much for your lovely feedback. Dean will be delighted to hear this. We hope you have a great day!

Rated 5 out of 5 stars

We have great confidence in Beal’s…

We have great confidence in Beal’s services and continue to receive regular updates and valuable guidance. The reports and planning documents are excellent, especially when our adviser Mike Smith has explained them!

10 October 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi Tom, Thank you for your lovely review. Feedback like this means the world to us. Mike was delighted to hear you had such a great experience with us! We hope you have a great day! :)

Rated 5 out of 5 stars

Ok hopefully now I can get my pension

Ok hopefully now I can get my pension

16 October 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi Alan, thank you ever so much for your lovely feedback. The team will be delighted to hear this. We hope you have a great day!

Rated 5 out of 5 stars

A really lovely team of advisors

A really lovely team of advisors, especially Chris M, always on hand to answer questions and advise where appropriate. The yearly reviews are really helpful to ensure the pension is on the right track, but they call you mid-year if they recommend a change to any products. Really reassuring to have them assisting with and looking after my private pension.

14 October 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Thank you, Dominic, for reviewing your experience at Beals Mortgage and Financial Services! Chris will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

Rated 5 out of 5 stars

Sound advice

I received good advice from my advisor and the decision I made was implemented swiftly and successfully.

14 September 2025
Unprompted review
Beals Mortgage & Financial Services logo

Reply from Beals Mortgage & Financial Services

Hi, thank you ever so much for your lovely feedback. The team will be delighted to hear this. We hope you have a great day!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look