HLC Mortgages Reviews 159

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

could not recommend these enough. The process was made the best it could possibly be by the individuals working here. Billy Knowles was a fantastic advisor and so down to earth, it really helped myse... See more

Company replied

Rated 5 out of 5 stars

We have dealt with HLC, and Nick Marsden in particular, for over 8 years. This was the latest update to our fixed-term mortgage rates. Great service, great communication, fully recommend.

Company replied

Rated 5 out of 5 stars

We have been thoroughly impressed by the service and professionalism of HL Consulting on two occasions. Laura was a massive help in buying our first house, going above and beyond her role as mortgage... See more

Rated 5 out of 5 stars

Great experience using HLC Mortgages for our re-mortgage. We dealt with Steve Hunter, Harvey Bassi and Rachel Levett who were all very professional and proactive in responses to questions. They chased... See more

Company replied

Company details

  1. Mortgage Broker
  2. Asset Manager Service
  3. Insurance Agency
  4. Investment Service
  5. Pension Fund

Written by the company

We’ll Find the Right Deal for You, Unmatched advice and service to help you plan for your future. We work for you and support you through the whole process with no hidden costs or surprises.


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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Rated 5 out of 5 stars

could not recommend these enough

could not recommend these enough. The process was made the best it could possibly be by the individuals working here. Billy Knowles was a fantastic advisor and so down to earth, it really helped myself and partner out through the whole purchase. Kim Hollyoak was also a big help. Will continue to pass this company onto anyone looking to buying a house, zero complaints.

30 April 2026
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your amazing review - it really means a lot 😊

We’re delighted to hear Billy and Kim helped make the process as smooth as possible for you and your partner. Billy will be especially pleased to hear your kind words about his down-to-earth approach and support throughout your purchase.

We truly appreciate your recommendation and wish you both all the very best in your new home.

Rated 5 out of 5 stars

Great products

Great products, great staff and great customer service.....

1 May 2026
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your kind words — we really appreciate it 😊

We’re delighted to hear you had a great experience with our team and service.

If we can help with anything in the future, we’re always here.

Rated 5 out of 5 stars

Great service once again.

We have dealt with HLC, and Nick Marsden in particular, for over 8 years. This was the latest update to our fixed-term mortgage rates. Great service, great communication, fully recommend.

1 May 2026
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your continued trust and support over the past 8 years — it really means a lot to us 😊

We’re delighted to hear you’ve had another great experience with Nick and the team. Clear communication and consistent service are exactly what we strive for.

We truly appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Great service with Billy .

Great service with Billy .
Quickly answers any questions and made the process of getting my first mortgage feel very smooth .
Will definitely use your services again .
Sarah

10 April 2026
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your kind words - and huge congratulations on getting your first mortgage! 🎉

We’re really pleased to hear Billy made the process feel smooth and was on hand to answer all your questions quickly - that’s exactly the experience we aim to provide.

We truly appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Top service from Nick

Great service and excellent communication from Nick Marsden. 2nd mortgage arranged through Nick and he was brilliant on both.

2 March 2026
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your kind words! We’re delighted to hear Nick provided such great service and communication — and that he’s been able to help you on both occasions. We really appreciate your continued trust!

Rated 5 out of 5 stars

Harvey arranged a re-mortgage for us

Harvey arranged a re-mortgage for us. Harvey was very helpful and made the process quite easy and smooth. Harvey was full of great advise and also helped us arrange one of our buy to let mortgages too. I would highly recommend HLC.

11 September 2025
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your kind words! We’re so pleased to hear Harvey was able to make your remortgage process smooth and straightforward, and that his advice and support made a real difference. It’s great to know he could also assist with your buy-to-let mortgage. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Excellent experience

Excellent experience, highly recommended!

5 February 2026
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your kind words and recommendation! We’re really glad you had an excellent experience with us!

Rated 5 out of 5 stars

Harvey was a great support for us…

Harvey was a great support for us buying our first house. We did not have a clue what was needed or required. He made the process easy and simple. I cannot recommend him enough should you need support and guidance. He was always on the end of the phone and provided regular updates to get us the best deal possible. If we require any assistance in the future we will be in contact with Harvey.

9 January 2026
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your lovely feedback! We’re so pleased to hear Harvey made your first home-buying experience smooth and stress-free. His clear guidance, regular updates, and always being just a phone call away truly make a difference — and he’ll be thrilled to know how much his support meant to you. We’d be delighted to help again in the future! 🏡

Rated 5 out of 5 stars

Laura Williams has always been a great…

Laura Williams has always been a great adviser over the years and everything is done with minimum fuss or effort from me. I am very happy with this service.

1 January 2026
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your kind words! We’re delighted to hear that Laura has continued to provide you with such reliable and effortless support over the years. She’ll be so pleased to know how much you value her advice. We really appreciate your continued trust!

Rated 5 out of 5 stars

Great experience using HLC Mortgages…

Great experience using HLC Mortgages for our re-mortgage. We dealt with Steve Hunter, Harvey Bassi and Rachel Levett who were all very professional and proactive in responses to questions. They chased up the new mortgage lender and their conveyancers in a timely manner and we completed on time with no issues!

2 February 2026
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your lovely feedback! We’re thrilled to hear that Steve, Harvey, and Rachel made your remortgage experience smooth and stress-free. Their proactive approach and attention to detail really shine through, and they’ll be so pleased to hear your kind words. Thanks again, and we’re so glad everything completed on time!

Rated 5 out of 5 stars

Good quality service

Harvey at HLC Mortgages was amazing from start to finish. Very knowledgeable and efficient. Harvey was always quick to respond with any questions we had. He also came up with a good variety of information for us so we could make a proper informed decision. The whole process was a smooth one and we were kept up to date at all stages. Thanks so much!

17 December 2025
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your kind words! We’re so pleased to hear Harvey made the whole process smooth and stress-free for you. His knowledge, responsiveness, and support really shine through, and he’ll be thrilled to read your feedback. Thanks again for choosing HLC — and all the best in your new home! 🏡

Rated 5 out of 5 stars

Billy and Kim were a great help to me…

Billy and Kim were a great help to me on my my house purchase. They made the whole experience understandable and stress free which as a first time buyer meant a lot. Would recommend 100%!

17 December 2025
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your kind words! We’re so pleased to hear that Billy and Kim made your first home purchase clear and stress-free — that means a lot, especially as a first-time buyer. They’ll be thrilled with your feedback, and we really appreciate the 100% recommendation! 🏡

Rated 5 out of 5 stars

Fantastic

I have had a great experience from start to finish. Every step was explained in detail and in terms i could understand as a first time buyer.
Rob is amazing so pleased with everything he did.

5 December 2025
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your kind words! We’re so pleased to hear Rob made your first-time buying experience clear, smooth, and stress-free. He’ll be thrilled to know his support meant so much to you. Wishing you all the best in your new home!

Rated 5 out of 5 stars

A great company to deal with

A great company to deal with Jonathan, Billy & Kim have all been excellent in supporting us recently. Highly recommend

1 December 2025
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your kind feedback! We’re really pleased to hear that Jonathan, Billy, and Kim were able to support you so well. Your recommendation means a lot to us — and we’re always here if you need anything in the future!

Rated 5 out of 5 stars

The Best

The Best. ⭐ 5/5 Review for Jody

Jody was amazing from start to finish. She supported us with patience, attention, and genuine care throughout the entire process. We felt calm and confident, knowing we were in good hands. Thanks to her, we achieved one of our biggest dreams. A true professional and a person with a big heart!

28 November 2025
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your lovely words! We’re absolutely delighted to hear how much Jody’s support meant to you throughout the process. Her patience, care, and dedication truly shine through, and she’ll be so touched to know she helped you achieve such an important milestone. Wishing you all the happiness in your new home — and thank you again for your kind words!

Rated 5 out of 5 stars

Excellent Service

Thank you to Rob and Rachel for providing an excellent service with regards to setting up the mortgage on my new property and sorting the life inusrance policy. The service they provided was professional, friendly and never a hassle. Excellent!

31 October 2025
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your kind words! We’re really pleased to hear Rob and Rachel made the whole process smooth and hassle-free for you. They’ll be thrilled to know their support with your mortgage and life insurance was so appreciated. Thanks again, and we wish you all the best with your new property!

Rated 5 out of 5 stars

Excellent

Byron made our remortgage a stress free experience and was five star from start to finish. Highly recommended, thank you so much.

1 October 2025
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your lovely feedback! We’re so glad Byron made your remortgage experience smooth and stress-free — he’ll be thrilled to hear your kind words. Thanks again for the recommendation!

Rated 5 out of 5 stars

Excellent service and seamless re…

Excellent service and seamless re mortgage process. Highly recommend if you want a professional straight forward approach with the best rates and great people.

6 October 2025
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your great feedback! We're so pleased to hear the remortgage process was smooth and straightforward. It means a lot to know you felt well looked after and got the best deal. We really appreciate the recommendation and are always here if you need us again!

Rated 5 out of 5 stars

Great Financial advice and support

Amazing service from the team at HL Consulting. From start to finish we were guided on the best options for us financially and the team handled our remortgage process perfectly. Thanks for the superb service as ever.

8 September 2025
Unprompted review
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Reply from HLC Mortgages

Thank you so much for your kind words! We’re really pleased to hear the team were able to guide you through the remortgage process and find the best financial options for you. It’s always a pleasure to support you, and we truly appreciate your continued trust in HLC!

Rated 5 out of 5 stars

Rob and Rachel have been a great help…

Rob and Rachel have been a great help definitely would recommend.

21 September 2025
Unprompted review
HLC Mortgages logo

Reply from HLC Mortgages

Thank you so much for your kind words! We’re really pleased to hear Rob and Rachel were such a help — they’ll be thrilled with your feedback. Thanks again for the recommendation!

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