BBQ-BITS Reviews 382

Great product, great service Delivery came in two by FedEx Contacted BBQ Bits Matt was super helpful and found out about the delivery Especially great as FedEx was all automated Couldn’t s... See more

We purchased a kamado x supreme & a variety of accessories for it a few months ago & I wanted to come back after using it thoroughly & leave a glowing review. This is an amazing bit of kit & it's sup... See more

My bank made me question whether BBQ-BITS was a genuine site or a scam. So I emailed them and have to say the gentleman Matt put me right at ease with a rapid response. Gave me all the relevant infor... See more

A bit of a wait but worth the while. Unfortunately the delivery man was not helpful and left it outside my gate and could have changed positioning with his trolley but you could tell he couldn’t be... See more

No delivery on dough balls. Pizza peel is ok, nothing more nothing less. Disappointed to be over a week on and still have nothing of the dough balls or any communication. Email chase and liv... See more

100% stand by this score!! Really very helpful and understanding. I asked to return an order (my error) over the holidays and I was a bit rude using the chat tool on the website (thinking it was AI... See more

Ordered and paid for 2 items, unfortunately one was out of stock. Prompt email received advising of the issue and an immediate refund was arranged. The other item (charcoal basket) arrived the followi... See more

Arrived in 2 days. Didn’t get an advance delivery email but I’m not complaining! I think just measuring the cooking surface diameter doesn’t do justice to just how big this is, and it weighs a tonne... See more

The order process was easy and delivery was on the date identified. However it was recommended to use the app Shop to track order, but this didn’t work. Also, when the order was delivered, the deliver... See more

BBQ bits delivered a fantastic product with top notch build. It rivals any in the Kamado grill market for a fraction of the price. Strongly recommend! And as for the customer service, as per previou... See more

The product reached me in just two days, which was impressive. Although I didn't receive a prior notification about the delivery, everything went smoothly, so no complaints there. Simply measuring the... See more

Visited BBQ-Bits to see the Egg i was interested in, very helpful and showed me their show area, helped as the selected egg was larger than expected so opted for the next size down! Placed the order... See more

I purchased a heat deflector that was the wrong size. They arranged for the deflector to be picked up and the refund was promptly sorted. The new shield fitted perfectly after they confirmed the size... See more

Second purchase, again first class comms and service. Bought the Kamado Rotisserie which arrived next day. Excellent product and far greater value than current competitor offerings. Shop with confiden... See more

Quick and easy process, and delivered next day. Packaging could be better as box was torn but items were ok! Very satisfied with the additional discount.

Excellent kamado bbq, really great quality and delivered extremely quickly. Kamado midi plus accessories arrived well packaged on a pallet and the customer service for delivery updates were excellent.... See more

Ordered a pizza oven, there was a slight delay with the anticipated delivery date, I was e-mailed immediately and kept fully informed. First class customer service.

I have now purchased 2 of their Kamado BBQ's and they are just brilliant. Also at a fantastic price point. The first one I have have had for 3 years, just added the supreme size one and looking for... See more

Service was great ..soon as I ordered i received an email telling me when my pizza oven would be delivered (free of charge) and it was on time within a few working days of my order

My BBQ arrived quickly and is absolutely lovely. One accessory item was missed of the order, I emailed them, got a quick friendly reply and it was delivered the next day.

The purchase was easy enough and the Kamado X looked amazing. Following the purchase I had no emails or messages to arrange delivery. I got an email about SHOP app to say that we could track... See more

Great customer service from the team but very poor delivery performance from the freight company

It was not clear which items they sell directly and which ones they act as an agent for, especially since those are shipped separately. The service for the items stocked by BBQ-BITS was excellent.... See more

Good price and great pizza. It does take a little bit of time to get to know what it takes for a good pizza, but no more than a few pizzas that may get a little over done around the edge. I base it on... See more

Really quick service, delivery well packaged and secure. My only gripe is the pizza peel, I think being held together with bolts is a weird design choice.

Good company Only sent 1item But soon rectified .great dealing with a British company

Got the divide and conquer. Speedy delivery and got support for the 10% discount which wasn't applying online.

Good communication. Unfortunately product arrived badly damaged but the company sent a replacement immediately.

The order was delivered promptly and I was very happy with the product. Unfortunately, no instructions were included with the item and I had to search online to find out how to use it.

Great comms pre and post purchase. Best value products with immediate delivery for stock items.

Excellent company that delivered my purchase the next morning . Very pleased with my new Green Egg and have got two friends to buy the same item .

I bought the Kamado X from BBQ Bits. Though it took a while to be ordered, once the shipment arrived in UK, I got delivery the next day. I am satisfied with my purchase and the item looks great!!... See more

It arrived swiftly but I’ve bought this for my son for his birthday, so at the moment it’s still boxed up.

Charcoal Basket Ordered on the Thursday, delivered the next day, quick and easy to order online shop

Excellent communication before and after purchase. Encountered an issue with the product but this was resolved very promptly. I would recommend using this company!

After a call to you, your staff member answered my questions with a follow up call and I appreciated the help

Best value products, great comms and easy process. Quick delivery. Buy with confidence.

turned up so quick and came with a divider which wasn't in the photos or description! will use again!

Very easy website, quick delivery and a great price. It was the last accessory I needed for my new kamado grill. Would be very happy to use again. Thanks

Bought sourdough pizza dough my order arrived quickly and well packed. Tastes awesome

Easy to use website, the Pizza oven seems very well built, came really quickly and was packaged very well

Amazing customer support when I made an error and needed a return -very happy to recommend!

Great service, fast delivery, kept informed. Highly recommended Definitely buy from here again

Always deliver a great product at a very competitive price. Thanks

Arrived on time good communication fits . Not tried yet.

Easy to use website and make purchase. Delivery was very quick

Great item, service was brilliant and delivery was so fast.

Company delivered when they said they would. Oven itself looks great very sturdy. Can't wait to try it.

Finally a cover that fits the Aldi pizza oven. I have been looking for one of these for years. It fits perfect! Thank you

Great service and speedy delivery! Good condition would order again.