BASSO CO Reviews 163

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I have received sneakers from basso, in picture they looked stunning, but I was really disappointed because i got cheap, stink ali express - ugly sneakers, with glue all over those shoes. They of... See more

Rated 1 out of 5 stars

Extremely disappointed with the quality of the products and their policy of non refund and no return shipping label. Basically they keep your money forcing your to have credits of what you return to t... See more

Rated 3 out of 5 stars

My shoes were ordered almost 4 weeks ago.. I emailed the support team and they said they would be shipped out in 3-5 business days. A week later, I still have not received the shipping confirmation em... See more

Company replied

Rated 1 out of 5 stars

Absolute rubbish ordered boots on 01/12/2020 arrived too big so returned for exchange never arrived complained and was promised a prompt replacement in February but never received any boots a waste of... See more

Company details

  1. Shoe Store

Information provided by various external sources

Sophisticated and trendsetting products to complement your lifestyle - BASSO .


Contact info

1.4

Bad

TrustScore 1.5 out of 5

163 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Site reselling from Aliexpress

Though my order arrived (around a month after ordering), the package came from China and by quick search of the "brand" written inside of the boots, aliexpress came up. Basso sells the same shoes for much higher price (50 dollars more) than aliexpress and in the end it's the same exact product. Just a site reselling shoes from aliexpress. It is not worth the price, the quality is really low and if you like how the shoes look, then search the pic on google and order the same shoes from aliexpress way cheaper. I'm stupid I didn't look up the site before ordering.

1 December 2018
Unprompted review
Rated 1 out of 5 stars

Do not buy in the shop!!!

Do not buy in the shop!!!
It didnt came with box, it wasnt like in the picture´, the quality is awful and it smells like pure plastic, ALSO under the sticker, you could see that they were previously sent by AliExpress!

13 November 2018
Unprompted review
Rated 1 out of 5 stars

Worst shopping experience

Totally a scam site please do not buy from them.
Never receive my shoes bought over a month ago. (My address is in HK, dont think its a bad place to ship things to) Showed to the customer service that the tracking number was untrackable on whatever logistic sites, got no respond.

24 October 2018
Unprompted review
Rated 2 out of 5 stars

I bought my shoes about 2 months ago

I bought my shoes about 2 months ago, and they came in a month. The quality is bad, and the shoes were broken after one wearing. I messaged them to get some understandment, but they wrote back that they could only help me a month after the ordering date. And that was when I received my shoes!! Not fair at all - VERY bad quality for the money!

19 October 2018
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. The shoes are light, thin and smell horrible. Not worth even half the money. They also sound like plastic when you walk with them. I am hoping to get my money back, but the whole returning process is shady and no one is returning my emails.

9 October 2018
Unprompted review
Rated 2 out of 5 stars

I received 1 out of my 2 items.

I received 1 out of my 2 items the other 1 was apparently “lost in shipping”. That’s 55$ lost for me since I can’t prove if they or the post office lost it. I mean they offered me 10$ off but I don’t really feel like gambling again, I’ve seen people complaining about not receiving their items on instagram but it’s strange that I received 1 but not the other. ¯\_(ツ)_/¯

22 September 2018
Unprompted review
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