BASSO CO Reviews 163

The product that I bought was as described, and it reached me within the estimated time provided.
Overall I had a good experience!

I'm really satisfied of the service providing, I got fast answers to my questions and the products that I ordered came fast with no surprises, good quality , I recommend.

Fast shipping,good quality,no issues.
Thank you!

Received package on time, good quality, would 100% recommend👌🏻

Basso sneakers are really what I was looking for,so if you're looking for confortable,rezistant and good looking sneakers,these are the perfect shoes for you.
Nice job Basso!

I like a lot these sneakers.The quality,the design well realised and a very important thing for me is them to be confortable and haven't disappointed me at this chapter.
I recomand it higly! 5 stars Basso!

Great shoes, i get compliments everywere :D

I wish i would’ve read this before. My sneakers came to me scratched and really bad quality. Now I’m trying to find out if I’m eligible on getting the refund or if I’m getting STORE GREDIT! I’m so mad! I unfortunately have another pair of sneakers on the way too. These are way too expensive for the quality.

I just received my shoes and it is super bad quality. The sole is a cheap production and too soft to run. I'm disappointed by the shipping and return policy. If you order in the EU, the product comes from CHINA (which was not transparent during the ordering process) and if you want to return the product you have to ship it (on your own money) to the US - this is insane!!! Never order from this company. Online it looks good, but the product is super bad and no piece sustainable.

So sorry i didnot read the comments before i ordered. Typical americain way of handling clients. I paid a lot of money for shoes which did not arrived. No help from Basso. Please do not order here!!!!

I wish I can give 0 stars, the shoes are very cheap and like a blind person make them, they have stains all over and it looks like they made it from cheap cardboard. $50 for a pair of shoes that doesn’t even worth .99 cents. I wouldn’t wear them not even to walk around my home. Disgusting and horrible, please people read reviews before you order so you don’t waist your time and money. Never respond none of my emails, customer service is cheap as the shoes they sell. Keep away from this scammers. I’m very upset and disappointed with BASSO.

I got plantar fasciitis after putting the great comfortable Sandles I bought from Basso. Do u think it’s a reason for my plantar fasciitis??

The basso's shoes are from AliExpress. El calzado que vende esta tienda es de AliExpress, probad en el buscador por foto de AliExpress y lo comprobaréis.

Just DON'T buy there.
I sadly read the reviews after ordering the shoes and immediately cancelled the order. They ignored it and sent me a day later the notification for shipment (1 day after ordering) even though they actually take 3-5 days for preparing.They arrived with a really poor packaging.
They were sent from CHINA = literally shoes you can get on aliexpress for much cheaper (around 15-20$) but i paid like almost 50 dollars.
The shoes themselves look really cheap and there are even stains on them.
Returning them isn't an option since i have to pay for shipment and it's honestly expensive to ship them back from Europe.

So in conclusion: don't buy on Basso. If you find shoes there look them up on aliexpress first.

I honestly wish I never found these shoes on Instagram. Their return policy is ridiculous, my shoes have yet to ship out and I'm still unable to receive a refund and when I decide to return them I will only receive store credit. Nothing is ever actually "on sale", I believe they do this so they don't have to give out refunds, because if you read their return policy the only merchandise you can receive a full refund on is full price Items if not, they you are only able to receive store credit and the only way to contact customer service is through email.... So save yourself the money and don't purchase from this company.

I was very excited for my Veltura Sandals to arrive since they looked very nice on the pictures. I received the package about 3 weeks later (shipped all the way from China), not even in a box but in a very cheap looking grey plastic bag. When I opened the bag, first thing I realized was a horrible smell of cheap plastic. The shoes look alike with the pictures online but the material is very cheap. There is glue everywhere and i also didn’t get the size I ordered. I was trying them on once and the sole feels like you’re walking on a cloud, there’s no foothold at all. I’m very disappointed of their service because the shoe design looks very nice but the quality and service is just horrible.

Shoes look great. I was a bit sceptical of the reviews but the trainers are amazing and will deffo be wearing them on my holiday. 5 star

Please beware pause before you order, if no way to contact direct not a trustworthy company read the reviews

Received the trainers which are defective and contacted Basso customer service straight away.I was offered a new pair at no cost.However the quality of trainers is appalling and smells of cheap plastic.They don't accept returns.Product comes from China but i was asked to post back to US. Basso wouldn't refund the money,had to open case with my bank as they have stopped replying to my emails.Its a scam stay away form shopping with this company

Got a pair of chelsea boots in January and the soles started collapsing about 1-2 months after purchase. It's now May and I have to throw them out soon- there are holes on the bottom and the entire insides are falling apart, felt coming off, platform collapsing more, terribly uncomfortable. Sad that their designs are cool but the quality is just horrible. swish I could get my money back.