Base44 Reviews 582

TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Evaluating 529 reviews, most reviewers were unhappy with their experience overall. Many customers found the artificial intelligence to be buggy and prone to errors, often getting stuck in loops or making changes that didn't resolve issues, leading to significant credit consumption without progress. Reviewers also frequently reported poor customer service, describing it as unhelpful, slow to respond, and unwilling to take accountability for problems. However, some people were satisfied with the platform, praising its ability to quickly build apps and websites, even for those without coding experience. These users highlighted the platform's power and user-friendliness, and some even had positive experiences with customer support, finding them helpful in resolving issues.

What people talk about most

Application

Reviewers have ambiguous feedback regarding the app. Many customers praise the app builder for its ease of... See more

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the platform to be... See more

Artificial intelligence

Users describe negative interactions with artificial intelligence. Many reviewers report that the AI is... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service. Many customers report issues such as... See more

Website

Clients share ambiguous opinions on website functionality. Some reviewers praise the platform as an amazing,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It's a scam, forget about Base44, please don't do what I did. I persisted, I'm Elite 3 and I got caught red-handed modifying the code 🤣, but also your AI is buggy, your employees manipulate user data... See more

Company replied

Rated 1 out of 5 stars

DO NOT USE. The AI is about as intelligent as a brain damaged gold fish. It does the basics ok, but then it absolutely consumes credits (surprise surprise) by continuously getting basic instructions w... See more

Company replied



Contact info

2.4

Poor

TrustScore 2.5 out of 5

582 reviews

5-star
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1-star

Replied to 27% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

B44 is great !

Builder is great! They came so far from what it was before, Community is great! Stuff is amazing!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Greatest App Builder

I have been using base44 since August of last year and it’s by far the greatest ai app builder out there, I tried Replit for a few months and spent THOUSANDS of dollars of each month! It’s affordable, it gets complex API’s integrated in just a few prompts! I have been able to build any app that pops in my brain and have multiple mobile apps in the app stores because of Base44!

23 April 2026
Unprompted review
Rated 2 out of 5 stars

Too Many Mistakes

After seeing the commercials for Base44 I wanted to try it as I try many AI platforms.

But for the cost, it made too many mistakes that took my credits away.

They are good at marketing but I think their product can be much better.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

base44 is an amazing platform

base44 is an amazing platform! Ive been using it now for almost a year and ill never move over to anything else. Its seemless and does everything you could ever need from a vibe coding platform. I highly recommend checking them out and using them!

23 April 2026
Unprompted review
Rated 1 out of 5 stars

I Hate Base44 I told Her to Insert a…

I Hate Base44 I told Her to Insert a API key and she Completly Ignored me and they want to much Money for this sucking website I dont Reccommend!!!!! DONT TRY OUT!!!!!! NEVER

23 April 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Colin, sorry to hear about your experience with Base44. We understand your concerns regarding API key integration and pricing.
We'd appreciate the opportunity to understand the specific issues you faced with the API key and discuss our pricing structure in more detail.

Please reach out to our support team at https://app.base44.com/support/. We are committed to helping you resolve any technical challenges and ensuring you get the most out of our platform.
Thank you

Rated 1 out of 5 stars

No refunds

No refunds, broken service, app won't load.

21 April 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Richard, thank you for your comments.
To help us address these concerns directly, please contact our support team immediately at https://app.base44.com/support/. They will be able to assist you with your refund inquiry, troubleshoot the app loading issues, and work to restore your service.
If you already have a support ticket number, please feel free to share it here.
Thank you

Rated 5 out of 5 stars

My experience after a few months

I’ve been using Base44 for a few months now and I’m hooked. The capabilities still amaze me. Things that felt impossible a year ago are now something I can build on my own.
It’s not perfect every time, but that’s expected with any AI tool, especially in such a fast-evolving space. What really stands out is the team. They’re constantly releasing updates, listening to the community and improving the product. That gives me a lot of confidence in the platform.

A couple of tips for anyone getting started:
- Start with discussion mode. It’s cheaper per message and helps you clearly understand what the AI plans to build before using more credits.
-If you get stuck, switch the LLM. Different models can give very different results, and this often gets things moving again.

Overall, strong capabilities, constant improvements and a responsive team. I haven’t seen a community request go ignored and support replies fast.
Base44 has definitely become a core tool for me.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

The great A.I Developer Scam...

I came across Base44 through an Instagram ad, and it was clear they’re targeting people who aren’t qualified coders but have a solid app idea. I’m fairly tech-savvy, so I decided to give it a try. I bought 100 credits and started building my first paid app. Initially, everything went smoothly—I was genuinely impressed with how well the AI understood what I was trying to do.

Everything works… until something breaks.

That’s when you’ll quickly see your credits disappear. You get stuck in a loop where the AI keeps asking for the same information repeatedly, making “edits” that don’t actually change anything. If you land in this loop and you’re not a developer, good luck—that’s where things fall apart. It feels like a trap. Your credits just get drained while you’re trying to fix what should be a simple issue.

I ended up spending a significant number of credits trying to resolve a very basic conditional logic problem. After about two hours, it became clear the system wasn’t going to solve it—it was just stuck, and I was the one paying for it.

Very frustrating experience. I wouldn’t recommend paying for credits unless you’re capable of fixing issues yourself when things go wrong.

21 April 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Klement, we value your feedback on your experience with Base44, especially concerning the AI's interaction and credit usage. We understand the importance of a smooth and efficient process when building your app.

To help us understand what occurred and to ensure you maximize your credits, we'd like to ask if you've had a chance to explore our features designed to optimize AI interaction and minimize credit usage. For example, interactive planning features (like our 'Discuss Mode,' which allows for detailed refinement of ideas at a low credit cost per interaction, such as 0.3 credits per turn) or visual guidance tools (like 'Visual Edit,' enabling you to indicate precise changes directly within your app's preview) can often help guide the AI more accurately and efficiently.

We'd love to assist you further. Please contact our support team at https://app.base44.com/support/. We can explore the conditional logic you encountered, review your credit details, and guide you through best practices for a more accurate and cost-effective AI interaction.
Thank you

Rated 1 out of 5 stars

I cannot recommend this

Makes mistakes and doesnt function properly yet will take your credits. How is this in any way fair on the consumer?

Avoid this service until:
1. Credits roll over to the next month if not used
Why: Currently running a use it or lose it policy

2. You can tell the AI to refund you credits for its mistakes.
Why: It literally acknowledges mistakes and still cant refund them. Genuinely how is that fair to the user? What’s stopping it from making mistakes on purpose to incentivise you to buy more credits to fix the issue?

3: It becomes cheaper
Why: $50 per month for an Ai that constantly makes mistakes and doesnt do what you ask for, yet will charge you for it is not acceptable to me

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Base44 Failed

Base44 is so bad. It doesn't listen to you, can't follow pictures, can't handle large projects, lies about what it does, charges you too much, and makes mistakes. It takes like 10 credits for it to get something right. It also has way too many bugs. It is very good at the start, but fails a lot after like 2 chats. Sorry.

16 April 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Jack, sorry to hear about your experience.
I would recommend regular usage of features to minimize credit consumption and improve accuracy such as:
1 - Discuss mode while planning, which ONLY consumes 0.3 credits per turn.
2 - Visual Edit to indicate precisely what you need to change, where, and how.
Please feel free to get in touch with us at https://app.base44.com/support/ so we can make sure your points are addressed to your satisfaction.
Thank you

Rated 1 out of 5 stars

scam

scam, hundreds of euro stolen, AI keep in il loop "thinking" for hours, i tried milion of options for fix the problem (clean cache, hard refresh, restart browser, differents browser, restart pc and more and more) but is about the website that get stuck. I wrote costumer support for explaination getting back this answer "bugs about AI is not a base44 responsability". I was thinking to collect people and start a big complain following the european laws and refund for moneys and time lost

16 April 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Vincenzo, we take your report seriously and we would like to investigate these technical and support issues. I haven't found any interaction associated with your name but please provide your support ticket number if you already have one. If not, kindly contact us at https://app.base44.com/support/ with specific examples. We will review the logs and account history to address your concerns.
Thank you

Rated 1 out of 5 stars

I tried to build a really basic app

I tried to build a really basic app. Worked all day. Payd the entry level fee. the AI got caught in a loop and kept deleting my progress on the app. All the credits got used up and I have not been able to have a conversation with anyone. Aparently they don't give refunds. Avoid at all cost

16 April 2026
Unprompted review
Base44 logo

Reply from Base44

Hi John, thank you for your feedback.
Please feel free to share your support ticket number so we can take a look and make sure that everything is resolved. No need to change your review, just edit it to add the relevant support ticket number.
Thank you so much

Rated 1 out of 5 stars

Credits Taken Without Use

Avoid Base44.

I was charged 149 credits in a couple days ***without using the platform***. No automations, no users, not shared, barely logged in. There is no legitimate explanation for this.

Support was dismissive and hid behind policy language instead of providing a usage breakdown or investigating the issue.

Opened ticket #69debca3 and got nowhere.

Warning: your credits can disappear without clear cause, and you won’t get real answers.

If this isn’t resolved, I will be disputing the charges.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Incredible Company, App Builder and People!!

Incredible App builder, incredible and amazing AI 'assistant' (it really does all the work), fast and accurrate but, most of all their service (the humans) are really helpful, wonderful and really there for you (actually me). I could not ask for a better 365° experience. I wish I could give them 1 million stars. Huge Thanks to them and I'm really happy to be able to tell the world!!

13 April 2026
Unprompted review
Rated 4 out of 5 stars

Giftcard bug support agent

I had a bug where the new gift card system didn't update the page, so I saw the old one. I bought a 100-credit gift card, but it ended up being a discount. I opened a ticket, and this absolute goat of a support agent, Bar, saw my issue and hooked me up with the 100 credits instead of just brushing me off. I'm so grateful because I got to fix my app. Thank you, Bar, you are truly the best!

13 April 2026
Unprompted review
Rated 4 out of 5 stars

I’ve been building a live app (MiniJobs…

I’ve been building a live app (MiniJobs SA) using Base44, and overall it’s been a very positive experience.

What impressed me most is how quickly you can go from an idea to a working product. I was able to build, test, and launch much faster than I expected, which is a big advantage if you want to move quickly.

I did run into some challenges along the way, especially with connecting my custom domain. It wasn’t very straightforward at first, but once the support team stepped in, they were very helpful and resolved the issue properly.

What I like:

- Fast development and iteration
- Easy to turn ideas into real apps
- Support team that actually helps when needed

What could improve:

- Custom domain setup could be clearer for new users
- Some UI flows could be a bit more intuitive

Overall, I’d definitely recommend Base44 to anyone looking to build and launch an app without traditional coding. It’s a solid platform with good support behind it.

14 April 2026
Unprompted review
Base44 logo

Reply from Base44

Thank you for your fantastic review!
We truly appreciate your candid feedback regarding custom domain setup and UI flows. This is invaluable information for us, and we are constantly working to improve these areas to make the experience even more intuitive for all users.

We look forward to supporting your continued success with MiniJobs SA!
Thank you

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. The AI is about as intelligent as a brain damaged gold fish. It does the basics ok, but then it absolutely consumes credits (surprise surprise) by continuously getting basic instructions wrong. EG, it asks for a screenshot to show what you want to be changed, then uses that screenshot to replace one of the images. Do Not Use, it's ridiculous. I image that if you pay the highest tariff of 1000 credits a minute, it will suddenly be brilliant!!

14 April 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Scott, we understand your concerns about credit usage.
Our AI is designed for efficiency. To optimize results and minimize credit usage, please consult our prompt guide: https://docs.base44.com/Getting-Started/Prompt-guide. Are you already using the Discuss Mode while Planning? It ONLY consumes 0.3 credits per turn and it can be very useful.
If issues persist, contact our support team at https://app.base44.com/support/ with specific examples so we can investigate and improve your experience.
Thank you

Rated 1 out of 5 stars

Support accidently locked me out.

Tech Support downgraded my account as I requested and when they did they broke my account credits so now I have no credits to run my payroll processing app. I cannot add credits or reach anyone at support. I have been waiting over 16 hours for a response and obviously they just don't care. There is no way to reach someone with a real issue without waiting days.

Support Ticket #69dd0e41

12 April 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Ron, thank you for your feedback and sorry for this inconvenience.
Lower plans have usually have a lower credit allowance. I assume the support took action on an initial request to downgrade your previous plan.
Please kindly share the support ticket number associated with your query and we'll do our best to sort everything out.
Thank you for bringing this up to our attention!

Update: thank you for sharing the ticket number.

Rated 1 out of 5 stars

Unexpected Credit Consumption

I upgraded to a paid plan on Base44 after encountering an issue with rapid credit depletion tied to automation behavior within the platform.

The core problem is that credits were being consumed continuously by background automations in a way that was not clearly surfaced or managed. I upgraded specifically to continue working, without being made aware that the underlying issue was still active.

When I reached out to support, instead of investigating internally (which should be possible given they have access to system logs and message history), I was asked to manually locate and provide a specific message from within a very large thread.

That’s not a reasonable expectation given the volume of activity—and more importantly, it shifts the burden of debugging onto the user.

At this point, I’m less concerned about the initial issue and more concerned about:

Lack of visibility into credit consumption drivers
No safeguards or alerts for runaway automation usage
Support processes that require users to do internal investigation work

I’ll update this review as the situation progresses.

13 April 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Jimmy, we understand your concerns regarding credit depletion, automation visibility, and support. This is not the experience we intend. To investigate and resolve these issues, please share your support ticket number.
This allows our team to access your case directly for a prompt resolution. We are committed to addressing your points asap! Thank you

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