Repeat customer if Barker shoes which are an excellent product. First time I have ordered online. The shoe is excellent quality but nothing like the colour that was displayed online. Dark walnut calf... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s a very nice pair of shoes, feels very well handcrafted and the packaging is confirming the overall quality. Unfortunately the size seems smaller than usual so I have to send back and ask for... See more
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The shoes i got were the correct size but even though they were a bit uncomfortable and when i went for a longer walk they gave terrible blisters. Other than that - their look and the delivery service... See more
Company replied
Shoes are great, comfortable, well made and value for money. Website is a nightmare particularly when used on a phone. The incessant chat bot pop up and the inability to switch it off has lead to my d... See more
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Company details
Written by the company
Barker shoes are an English Shoemaker that has been producing handmade shoes using traditional shoemaking methods since 1880. Popular styles including Brogues, Oxfords, Derbys, Loafers and Boots.
Contact info
Station Road, NN6 0NT, Earls Barton, United Kingdom
- 01604 810387
- barker.online@barkershoes.co.uk
- barkershoes.com
3.9
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 48 hours
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Good quality shoes
Good quality shoes, the size chart link didn’t work so I ordered the wrong size. When sent back they took very little time to send a replacement. Customer service was good.
7 April 2026
Reply from Barker Shoes
Thank you for your feedback and for choosing Barker Shoes. We’re delighted to hear you’re pleased with the quality and our customer service.
We sincerely apologise for the issue with the size chart link, but we’re glad our team was able to resolve this quickly and provide a replacement. Your experience is very important to us, and we truly appreciate your understanding and support.
Quality and style is what made me buy…
Quality and style is what made me buy them, it’s now my third pair now with the SEB Line.
the only problem I have is the insoles are bit hard, lack of comfort as the feel hard to walk on and don’t take shape of you feet and feel a bit flat when walking in all day not like trainers insoles but suppose I can change out the insoles for a comfortable pair but should they be included already for the price but that’s my opinion
7 April 2026
Reply from Barker Shoes
Thank you for your continued support of Barker Shoes and for choosing your third pair from our SEB line. We’re delighted you value the quality and style.
We’re sorry to hear the insoles felt firm and appreciate your feedback on comfort—it’s something we’ll certainly take on board.
Reply from Barker Shoes
Thank you for your feedback and for choosing Barker Shoes. We’re delighted to hear you’re pleased with the quality and truly appreciate your support.
Amazing shoes
Amazing shoes , very elegant classy and comfortable. Price maybe a bit high but quality is very good. Quick Delivery and returns very easy
7 April 2026
Reply from Barker Shoes
Thank you for your kind feedback and for choosing Barker Shoes. We’re delighted to hear you found the shoes elegant, comfortable, and of great quality.
We appreciate your thoughts on pricing and are pleased that our delivery and returns service met your expectations. Your support means a lot to us.
Reply from Barker Shoes
Thank you for your kind words about Barker Shoes. We’re delighted to hear you’re pleased with both the product and our communication. Your support means a lot to us, and we look forward to serving you again soon.
Reply from Barker Shoes
Thank you for your kind words. We’re glad to hear you’re happy with both our shoes and service. Your support means a lot to us, and we look forward to serving you again.
Go away!
Great shoes, excellent service in store, but for goodness sake get your marketing team in a room and tell them to slow down on the email! I’ve unsubscribed and you’ve still emailed me for a review! Well here it is. I won’t be buying Barker again because of the email barrage.
15 April 2026
Reply from Barker Shoes
Thank you for your feedback and for your kind words about our shoes and in-store service. We’re sorry to hear that our email communication has been overwhelming and that you’ve still received messages after unsubscribing. That is not the experience we want for our customers. We take this seriously and will review our communication settings to ensure it’s properly addressed. We appreciate your honesty and your past support.
Brilliant comfortable shoes with a…
Brilliant comfortable shoes with a fabulous service. I’ll be making another order soon .
10 April 2026
Reply from Barker Shoes
Thank you so much for your wonderful feedback. We’re delighted to hear you’re happy with both the comfort of your Barker shoes and our service. We truly appreciate your support and look forward to your next order!
The boots I purchased look and fit…
The boots I purchased look and fit perfect. Great service also.
16 April 2026
Unprompted review
Reply from Barker Shoes
Thank you for your kind feedback!
We’re delighted to hear that your boots fit perfectly and that you’re happy with their look and quality. It’s also wonderful to know you had a great experience with our service.
Your support means a lot to us, and we truly appreciate you choosing Barker Shoes.
Suede monk strap
I ordered a suede monk strap and it arrived as expected. Good quality, perfect fit. They look great, and are comfortable.
18 April 2026
Unprompted review
Reply from Barker Shoes
Thank you for your kind feedback!
We’re delighted to hear that your suede monk strap shoes arrived as expected and that you’re pleased with the quality, fit, and comfort. It’s great to know they’ve made a strong impression.
We truly appreciate your support and hope you continue to enjoy wearing them.
Comfortable and well made
Once again the valiant shoe is comfortable and well constructed.
Regrettably since, after many years of use, my red version is finally showing signs of damage, the colour is no longer available so cannot be replaced.
21 April 2026
Unprompted review
Reply from Barker Shoes
Thank you for your kind feedback. We’re pleased to hear your Valiant shoes have been comfortable and well made over the years.
We’re sorry the red version is no longer available and appreciate your understanding. Please feel free to reach out if you’d like help finding a similar alternative.
shoes look great on but heel region is…
shoes look great on but heel region is not padded enough and have caused blisters . Fabric is too rough
7 April 2026
Reply from Barker Shoes
Thank you for your feedback, and we’re sorry to hear about the discomfort you’ve experienced.
We appreciate your comments regarding the heel padding and material texture, and we will ensure this is shared with our product development team for review. Customer comfort is very important to us.
Reply from Barker Shoes
Thank you for your kind feedback. We’re pleased to hear you experienced seamless service and hope to continue delivering the same high standard in the future.
Excellent
Easy to order. Decent discount for first purchase. Quick delivery and beautifully packaged.
30 March 2026
Reply from Barker Shoes
Thank you for your kind feedback. We’re delighted to hear that you found the ordering process easy and appreciated the discount, prompt delivery, and packaging.
We hope you enjoy your Barker shoes and look forward to serving you again.
The colour appears to be darker than…
The colour appears to be darker than displayed in the online photos. On the positive side, the shoes arrived very quickly after ordering.
6 April 2026
Reply from Barker Shoes
Thank you for your feedback. We’re sorry the colour appears darker than expected, but we’re glad your order arrived quickly.
Great shoes and customer service dept
Great shoes and customer service dept. Shoes did get lost between Northampton and London shop but telephone call sorted out.
1 April 2026
Reply from Barker Shoes
Thank you for your kind message.
We’re very pleased to hear you are happy with both our shoes and customer service, and glad the issue with the delivery was resolved promptly after your call. We appreciate your patience in getting this sorted.
Your feedback means a lot to us.
Well made shoe and very comfortable…
Well made shoe and very comfortable also like the model woody which I purchased, they are the very first pair of Barkers i have owned.
27 March 2026
Reply from Barker Shoes
Thank you for your kind message.
We are delighted to hear that you find your Barker shoes well made and comfortable, and that you are enjoying the Woody model. It’s especially wonderful to know this is your first pair of Barkers.
We truly appreciate your support and hope you enjoy wearing them for many years to come.
Good service!
Good service - did an impressive job and didn’t take as long as the advertised 14 weeks either. Thanks!
2 April 2026
Reply from Barker Shoes
Thank you very much for your kind feedback. We’re really pleased to hear that you’re happy with the service and that your order was completed sooner than expected.
We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future.
I received my shoe that I ordered
I received my shoe that I ordered. The shoes is great but it is too big. I can’t get the right size for exchange. I would like to start the return process. Sent an email with no answer. Looks like the support services after you buy is very poor. Hope to hear from them soon.
14 April 2026
Unprompted review
Reply from Barker Shoes
Thank you for your message, and we’re sorry to hear that the shoes do not fit as expected and that you have not yet received a response.
We also apologise for any inconvenience caused by the delay in our reply.
We can certainly assist you with the return process. Please could you provide your order number and confirm whether the item is unworn and in its original packaging? Once we have these details, we will arrange the next steps for your return and advise on available options.
We appreciate your patience and the opportunity to resolve this for you as quickly as possible.
All went well.
Web site worked well with good photos of products, good descriptions and clear pricing. Ordering and delivery all worked well and shoes came very quickly.
25 March 2026
Reply from Barker Shoes
Thank you for your wonderful feedback! 👞 We’re delighted to hear that you had a smooth experience on our website, from browsing our product photos and descriptions to ordering and receiving your shoes quickly. At Barker Shoes, we strive to combine exceptional craftsmanship with seamless service for all our customers.
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