The cloth is of great quality, the style is robust but elegant and the finish is actually good. An inner lining on the torso part (tartan cotton like the existing embellishments or thin wool) would ha... See more
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Got the Navy Blue G9 Harrington jacket. Very happy with the fit and quality of it. Super fast delivery. Already thinking about getting another one in different color. Recommend to size up, I´m 185cm,7... See more
Sizing is awful, but the return policy was seamless. Arms were extremely baggy for a 42R. I have fairly large biceps and shoulders and this jacket was falling off my shoulders with baggy arms. Even mo... See more
Company replied
Outstanding! Wonderful fit and function “Harrington” jacket. Shipped super fast from Italy to USA. Love all the extras. A neat cartoon booklet shipped with the jacket that was hilarious. It’s the litt... See more
Company details
Written by the company
Baracuta is the iconic British brand and home of the original Harrington jacket made in England since 1937.
Contact info
Via dell'Arcoveggio 59/5, 40129, Bologna, Italy
- customerservice@baracuta.com
- baracuta.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Keep being asked for a review gets 1*
24 March 2026
Reply from Baracuta
Dear Daniel,
We regret to learn of your dissatisfaction.
At present, we confirm that we have not received any communication from you.
Should you require any assistance, please do not hesitate to contact our Customer Service team at customerservice@baracuta.com.
We remain at your disposal and will be pleased to assist you.
Yours sincerely,
Fast delivery
30 March 2026
Awesome Quality and super fast…
Awesome Quality and super fast delivery! Just be careful measuring your size because the returning process takes up to 10 business days!
26 March 2026
Seamless order and return process
I ordered the G9 Jacket in Natural colour. The return was seamless and I received my refund within 10 days.
24 March 2026
Fast delivery
Fast delivery, great!
I was expecting a birthday coupon, but I haven’t got it.
25 March 2026
Replacing an identical red G9…
This was to replace an identical red G9 that I bought years ago and wore out. I now have three of these in different colours. They are the most stylish and practical summer jacket.
I'm puzzled though, why a jacket that is made in Manchester is now shipped from Italy?!
24 March 2026
Fantastic jacket and superb buying…
Fantastic jacket and superb buying experience. Vey quick delivery.
24 March 2026
Are you serious?
The bag is of really poor quality and the handles are a shame. A return would be another 15 Euros. Thank you for nothing. Just a new bag to collect my waste glass.
23 March 2026
Reply from Baracuta
Dear Andreas,
Thank you for your message.
We are truly sorry to read about your disappointment regarding the quality of the bag. This is certainly not the experience we aim to provide, and we regret that the product did not meet your expectations.
Please note that one of our agents has contacted you via email to assist you further with your request.
Kind regards,
The twill cotton jacket is not…
The twill cotton jacket is not lightweight like the original, I was expecting a summer weather jacket
23 March 2026
Reply from Baracuta
Dear Dan,
Thank you for your message.
We are sorry to hear that the twill cotton jacket did not meet your expectations and that it feels heavier than anticipated for summer wear.
If you are not fully satisfied with your purchase, you may return the item through our returns page. Please note that you have 15 days from the date of delivery to initiate the return.
Should you need any assistance with the process, please do not hesitate to contact us: customerservice@baracuta.com
Kind regards,
Easy to place an order.
Easy to place an order.
Quick shipment and delivery.
The jacket is first class!
23 March 2026
A great product
Fast delivery, incredible clothing and helpful team when I had queries.
16 March 2026
Excellent experience!
The seller is excellent! The website is very easy to navigate and processing my order was a snap. They have an excellent sellection and the quality is first class. My jacket shipped and arrived quickly. Exactly as advertised. Will definitely continue doing business with Baracuta.
16 March 2026
There was a slight confusion with…
There was a slight confusion with communications at first but customer care were a really helpful team and they sorted everything out.
Thank you!
18 March 2026
Alles hat zu meiner vollen…
Alles hat zu meiner vollen Zufriedenheit geklappt! Vielen Dank
10 March 2026
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