I’ve had my M&S card for many years and haven’t had too many issues with using the M&S Bank app other than when trying to adding it onto new IPads. I’ve found it difficult to send the required copy of... See more
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M&S Bank launched in Autumn 2012, built on the foundations of M&S Money, which provided a range of financial products and great customer service for over 25 years. We aim to put you first and provide straightforward financial products and great customer service. We’re committed to building lasting relationships with everyone who banks with us by being truly focused on you, the customer.
M&S Bank, PO Box 325, NR18 8GW, Wymondham, United Kingdom
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I am 83 years on the 21st of this month. I am not very good at the internet, it now I have the MS app on my phone I find it extremely easy to understand. I enjoy shopping at MS and paying on my Credit Card I pay it of at the beginning of the month when my pension goes in, so I am a very happy lady. Thank you MS

Reply from M&S Credit Card
I have had an M&S card for over 20 years, and had no real problems with it. But I must say since HSBC have taken over the card the time span between payments showing on your accounts and payments showing has improved. This makes it much easier to manage my spending and account. Also getting help on the app seems to be easier.

Reply from M&S Credit Card
the m& s credit card internet site is impossible to get on, same old instrutions to login, its to complicated. never been on a site were you need so many logins, crap card

Reply from M&S Credit Card
I made 3 separate balance transfers from different credit cards which were swiftly actioned and took very little time to complete. I have made previous transfers before and again the service was seamless and completed without delay

Reply from M&S Credit Card
Managable credit with occasional bonuses, albeit small compared to spend. The app works well and I trust the card backing bank, unlike John Lewis who changed financial houses at which point we changed to M&S

Reply from M&S Credit Card
Superb balance transfer rate set for 20 months… deffo helps in this financial climate.

Reply from M&S Credit Card

Reply from M&S Credit Card
Easy and quick to transfer money over very happy with my m&s credit card

Reply from M&S Credit Card
Initially it felt a painfully slow process to be accepted for a credit card despite an excellent credit rating but once accepted, I’ve done nothing but enjoy the benefits!
Absolutely fantastic if you shop regularly at M&S like I do along with brilliant app and support service!!

Reply from M&S Credit Card
Simple and staring forward with the process of balance transfer.
Informative throughout the process

Reply from M&S Credit Card
⭐️⭐️⭐️⭐️☆
I’ve had my M&S Credit Card for a while now, and even though I owe quite a lot on it, the company has continued to give me opportunities to keep using the card. That flexibility has been really helpful.
Of course, there are plenty of charges applied, and carrying a balance isn’t easy, but I appreciate that they’ve taken my situation seriously instead of cutting me off completely. It shows a level of trust and support that makes me feel valued as a customer.
Overall, while the fees can add up, I’m grateful for the chance to keep using the card and manage my finances with their understanding approach.

Reply from M&S Credit Card
Been using the credit card and the app for a few months now. Everything’s been great!

Reply from M&S Credit Card
Excellent service, easy to manage . I have used this for years and never had any problems at all. Thank you.

Reply from M&S Credit Card
I have had a M and S credit card for over 30 years and apart from the fact that the rewards have been reduced radically , it has been great. If I have experienced any issues,I have been able contact M and S who have resolved it. Great service.

Reply from M&S Credit Card
I found that M&S's Bank was very useful and was completed without any fuss.
I do like their offers of long 0% interest time.

Reply from M&S Credit Card
The easiest balance transfer out of any credit card. So simple to use. I highly rate M&S app too.

Reply from M&S Credit Card
Brilliant experience with Balance Transfer process. Quick and easy to navigate

Reply from M&S Credit Card
Totally straightforward procedure to do a balance transfer with no hidden costs and super quick transactions. First class 0% balance transfer credit card Definitely recommends to all

Reply from M&S Credit Card
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