My most recent order was not sent complete. But, rather than refund the item that was out of stock, they are insisting on issuing a credit. I want a refund as the item was shorted. It was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wow! I’m seriously impressed! Bambinifasion should be proud that people like Ebere you work for them ❤️ The Best customer service i have ever had contact with. When placing an order my head was somew... See more
I enjoyed my experience with bambini fashion. Great kids products for a good price, many European brands that I like with great quality, I wish we can have this store in Canada. Shipping was fast, I r... See more
I purchased for the 5th and 6th year in a row my annual children’s wear for my grandkids here in the states and I must say the customer service is always wonderful and a pleasure to work with... See more
Company details
Written by the company
BAMBINIFASHION.COM is a digital children's clothing and lifestyle destination with its headquarters located in beautiful Vienna/Austria. Shipping happiness worldwide, it is the place where the most prestigious brands, the coolest and most up-to-date collections by designers from around the world, as well as sustainable fashion offerings for your little ones blend seamlessly with the most outstanding and personalized service.
Contact info
Leonard-Bernstein-Straße 10, 13 OG. – Saturn Tower, 1220, Vienna, Austria
- +43-1512896218
- hello@bambinifashion.com
- bambinifashion.com
3.8
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent range. Great brands. Quick dispatch.
Great range. I have two boys and the range that is avialable locally is terrible. My kids love having quality clothing that is unique and interesting.
19 June 2024
Reply from BAMBINIFASHION.COM
Dear Sam,
Thank you for leaving your feedback. We are sorry to hear about your bad experience with us.
We apologize for the delay in your shipping. We are working hard on assisting our customers as soon as possible, and to improve our logistic processes since your satisfaction with our company is the most important to us.
Please contact us at hello@bambinifashion.com if you have any further questions or concerns.
Kind regards,
BAMBINIFASHION.COM's Customer Care
Reply from BAMBINIFASHION.COM
Dear Delores,
Thank you for sharing your feedback. Your feedback means a lot to us as we appreciate you as our customer. We are giving our best to all of our customers to be happy and satisfied with our services.
We have had this issue resolved to your satisfaction a while back.
I kindly ask you to please contact us at hello@bambinifashion.com or via WhatsApp at +431512896230 if you would like further assistance. One of our customer support agents will be more than happy to assist you.
Kind regards,
BAMBINIFASHION.COM's Customer Care
Excellent quality and service !
14 June 2024
Nicely packed.
Thank you for the lovely Polo Ralph Lauren hoodie. It is in excellent condition and nicely packaged.
10 June 2024
missing items
Hi,
I have just received a package from you. Upon opening it, I noticed that an item is missing according to the packing slip. What should we do? Will you get back to me today?
12 June 2024
Reply from BAMBINIFASHION.COM
Dear Nichlas,
Thank you for leaving your feedback.
We apologize for any inconvenience you have experienced.
It is very important for us that our customers are 100% satisfied.
We will investigate this matter with our shipping carrier.
Please be so kind as to contact us at hello@bambinifashion.com and provide us with the details of your missing item.
Kind regards,
BAMBINIFASHION.COM's Customer Care
I paid for express shipping and…
I paid for express shipping and received my order days after it was to be delivered. I was informed it is coming today, but still haven’t received. I could have saved the money on expedited shipping and I won’t be able to use the shirt now as it is specific for an occasion.
11 June 2024
Reply from BAMBINIFASHION.COM
Dear Chanell,
Thank you for leaving your feedback.
It is very important for us that our customers are 100% satisfied. We are sorry to hear about your bad experience with us.
We are sorry that you didn’t receive your parcel on time.
Your order was in customs a few days more and we tried to speed up the delivery with FedEx.
I will forward this complaint to my manager to see if there is anything we can do to make shopping with us more pleasant.
Please contact us at hello@bambinifashion.com or via WhatsApp at +431512896230 if you have any further questions or concerns.
Kind regards,
BAMBINIFASHION.COM's Customer Care
excellent service
excellent service. delivery exceeds expectations. and always some great gifts in the box.
11 June 2024
Unprompted review
I always buy clothes from you for my…
I always buy clothes from you for my children, and every time they are very good, the material and the clothes are stylish, but this time I was shocked by the material of the T-shirts, very bad and not worth buying, just a regular T-shirt with a picture printed on it.
6 June 2024
Reply from BAMBINIFASHION.COM
Dear Abeer,
Thank you for leaving your feedback for us.
We apologize for any inconvenience you have experienced. It is very important for us that our customers are 100% satisfied.
We are sorry to hear that you are not satisfied with the quality of the item you received.
We will forward this feedback to the manufacturer of the clothes to see if there is anything they can do.
Please contact us at hello@bambinifashion.com or via WhatsApp at +431512896230 if you have any further questions or concerns.
Kind regards,
BAMBINIFASHION.COM's Customer Care
The quality of your clothing is…
The quality of your clothing is exceptional. From purchase to delivery takes very few days. The sale process is managed. I don't explore other sites when buying for my friend’s little daughters. At your site, I know know I will find what I am looking for.
6 June 2024
Beautiful selection of clothing and…
Beautiful selection of clothing and orders are received pretty quickly.
6 June 2024
Responsive and quick customer service…
Responsive and quick customer service reps. 10,000 choices for kids’ fashion. I’ve been a client for years and always happy with their sales, promos and competitive prices!
6 June 2024
Great collection!
Great collection!! My shopping experience is sitting at home wonderfull!!
29 May 2024
MUCH MORE EXPENSIVE !!
MUCH MORE EXPENSIVE !!
they double the price..check for another website- my theresa for example.
11 March 2024
Unprompted review
Reply from BAMBINIFASHION.COM
Dear Margaux,
Thank you for leaving your feedback.
It is very important for us that our customers are 100% satisfied. We are sorry to hear about your bad experience with us.
I will forward this complaint to my manager to see if there is anything we can do to make shopping with us more pleasant.
Please kindly also note, that the prices you see on our website are set out by the brands respectively, which we as an authorized retailer have to implement.
Please contact us at hello@bambinifashion.com if you have any further questions or concerns.
Kind regards,
BAMBINIFASHION.COM's Customer Care
Happy with the purchaise
Happy with the purchaise! Always good quality and nice style.
My 8 YO girl will love it and will be so happy surprises when she comes home from school! 🤗💕
4 June 2024
Great selection and wonderful customer…
Great selection and wonderful customer service. My favorite site for my grandchildren.
28 May 2024
Super!
I am always amazed by the incredibly good, charming and performance-oriented service from Bambinifashion. I love it!
15 May 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.