BAMBINIFASHION.COM Reviews 6,235

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Consumers appreciated the variety of products, including European brands, and the speed of shipping. People also highlighted the beautiful packaging and frequent deals. A few reviewers mentioned that they would like to see a wider selection of clothing. However, some customers have reported negative experiences related to orders, refunds, and response times. Several reviewers have mentioned issues with contacting the company via email or phone, receiving no response to their inquiries. Some consumers are still waiting for refunds for returned items, and others have not received their orders.

Based on these reviews

Rated 5 out of 5 stars

I enjoyed my experience with bambini fashion. Great kids products for a good price, many European brands that I like with great quality, I wish we can have this store in Canada. Shipping was fast, I r... See more

Rated 5 out of 5 stars

I had a great experience with them making around 5 orders in the space of a year. But saw an article to say that the Viennese company went bankrupt 29th Jan and 9 staff were affected. A receiver hadn’... See more

Rated 5 out of 5 stars

Fast shipping and beautiful packaging. All items exactly as expected. Made 4 orders during the current sale. Very pleased. Hoping the store continues and that this is not a liquidation sale.

Rated 5 out of 5 stars

I love shopping here for my kids! They have so many cute/fun things to buy,have great deals, and their shipping is ridiculously fast with great packaging. I've shopped here twice now and will purchase... See more

Rated 5 out of 5 stars

It's the 3d time i have bought goods from you....I am excited, all the items I have received are unique!!!! The order came quickly.. I have a good mood when I am shopping from you because I know what... See more

Rated 4 out of 5 stars

Fast shipping and great discount codes. Only selection of the clothes could be wider.

Rated 2 out of 5 stars

I ve tried to contact Bambini Fashion many times via Email or Phone Call becouse there was a delivery issue, but nobody answered. Thanks

Rated 1 out of 5 stars

I cannot believe that the whole platform is down and there still people leaving reviews about how good the purchase experience are. That's simply lying. To me, my initial contact (one month ago) to... See more

Rated 1 out of 5 stars

I always had a great experience purchasing kids clothes from Bambini fashion. However, this time I bought from the newly introduced womens range. Unfortunately, I personally didn't think the item was... See more

Rated 1 out of 5 stars

Avoid buying from them - you won’t get your money back if you return. I have been waiting for a refund for 3 out of 4 items in my order I placed in December. I sent multiple chasers emails, I called t... See more

Rated 1 out of 5 stars

Bambinifashion has confirmed the receipt of the return, but after waiting for more than 1 month, there is still no refund. I tried sending 2 mails to them via hello@bambinifashion, but after a week, t... See more

Rated 1 out of 5 stars

In this particular store I placed an order with a number FUVNIVMQB. I was contacted by e-mail in order to have a product removed. Until then, communication was fine. They removed the product(191€) th... See more

Rated 1 out of 5 stars

The Fed ex held my shipment for than a month and a half I contacted costumer service in Bambini fashion no reply to my email or message no refund the worst service ever A month and a half I di... See more

Rated 1 out of 5 stars

Have used this company for years and have purchased beautifully clothing for my grandchildren. Placed a large order late January. Money was taken immediately but no further communication. No response... See more

Rated 1 out of 5 stars

Bad experience that I ever had I returned my order because they was so small for my kids and I never receive my money back. I have a email them so many times the number they have on webside it doesn’... See more

Rated 1 out of 5 stars

Ordered Christmas clothes they were to big so I sent back for a refund and still no refund 3 months later nobody is replying back to me. There’s no1 to call the same response back it will be issued so... See more

Rated 1 out of 5 stars

This is unbelievable!! I placed my order ( a big one ) a month ago, and I’m still waiting. They do not respond on my e - mails, phone calls or Instagram. I have never experienced anything like t... See more

Rated 1 out of 5 stars

I am warning you. Bambinifashion shop does not do returns!!! For 3 months I have been trying to ask for a refund for the returned product, the return of which was confirmed, and nothing. Simply put,... See more

Rated 1 out of 5 stars

I am writing to express my dissatisfaction with the experience I have encountered regarding the return of items and the request for a refund. It has been over a month since I initiated the refund proc... See more

Rated 1 out of 5 stars

Scammers ! I have returned the items from Canada and requested refund almost 2 months ago . No response to emails , phone calls .. No refund .... DO NOT ORDER FROM SUCH AS YOU NOT GONNA GET YOUR ITEMS... See more

Rated 1 out of 5 stars

They stole my money, literally… Stay away from them. I ordered for more than $1,700 worth of baby clothes. They never shipped it and their customer service ghosted me. Scammy website!

Rated 1 out of 5 stars

Bambinifashion is a fraudulent website. I ordered an item and returned it in December, but I still have not received my refund.

Rated 1 out of 5 stars

I ordered and paid on 29 of January 2025, but still nothing arrived. In the website is writen "Order completed", and they do not respond to my emails and calls. They steal money, be careful!

Rated 1 out of 5 stars

I received my store credit after two months of waiting, but unfortunately, I’m unable to use it. The website appears to be either under maintenance or simply not functioning, as all product cate... See more

Rated 1 out of 5 stars

I have been waiting over a month my order although I haven’t received it yet.. I am sending emails but they don’t replay!!

Rated 1 out of 5 stars

I placed my order 3 weeks ago, and I’m still waiting. They do not respond on my e - mails, phone calls or Instagram. No clothes, no feedback and all the money is gone.

Rated 1 out of 5 stars

I have not received my remaining items which i placed order and paid since early January this year, I have sent an email to their customer service email at hello bambinifashion numerous time and they... See more

Rated 1 out of 5 stars

I still have not received the refunded amount. Many of the reviews here are not genuine; they appear to be fake.

Rated 1 out of 5 stars

There is no Communication at all i tried so many times to email and no one got back to me Really Frustrated


Company details

  1. Children's Clothing Store

Written by the company

BAMBINIFASHION.COM is a digital children's clothing and lifestyle destination with its headquarters located in beautiful Vienna/Austria. Shipping happiness worldwide, it is the place where the most prestigious brands, the coolest and most up-to-date collections by designers from around the world, as well as sustainable fashion offerings for your little ones blend seamlessly with the most outstanding and personalized service.


Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bonbiani withholding refund on Out of Stock items billed customer

My most recent order was not sent complete. But, rather than refund the item that was out of stock, they are insisting on issuing a credit.
I want a refund as the item was shorted.
It was not returned nor am I asking for an exchange. The item was NEVER SHIPPED as it was out of stock.
As such I must be refunded the amount on my credit card.
I wanted that specific item not any other…
I have requested to speak with management directly and asked for a phone number and have not been given the option to discuss.
I’ve placed many orders with them with no issues.
This is totally unacceptable and unprofessional.
They are forcing me to spend additional on items I do not necessarily want or need and now pay shipping which is almost the cost of my out of stock item.
It’s now cost me an $ to obtain my credit!!!!😡
A loyal customer now lost…and speaking of her experience

10 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with them…

I had a great experience with them making around 5 orders in the space of a year. But saw an article to say that the Viennese company went bankrupt 29th Jan and 9 staff were affected. A receiver hadn’t yet been appointed. That might explain the recent issues reported with orders, returns and refunds - no one is there anymore to respond unless the receiver does something once appointed.

10 January 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience that I ever had I…

Bad experience that I ever had I returned my order because they was so small for my kids and I never receive my money back. I have a email them so many times the number they have on webside it doesn’t work and they never return my email back and never my money back. Don’t buy anymore from this website. they steal my money. and they gonna steal your too if you continue buying from this website.

24 December 2024
Unprompted review
Rated 1 out of 5 stars

Bad bad service

The Fed ex held my shipment for than a month and a half I contacted costumer service in Bambini fashion no reply to my email or message no refund the worst service ever
A month and a half I didn’t know anything and they never ever answer my email or messages

17 March 2025
Rated 1 out of 5 stars

RIP offs

Ordered Christmas clothes they were to big so I sent back for a refund and still no refund 3 months later nobody is replying back to me. There’s no1 to call the same response back it will be issued soon but still nothing! Absolute rip of a company don’t use them…

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Have used this company for years and…

Have used this company for years and have purchased beautifully clothing for my grandchildren. Placed a large order late January. Money was taken immediately but no further communication. No response to emails. I believe that they have closed down

12 March 2025
Unprompted review
Rated 1 out of 5 stars

Unreliable store

In this particular store I placed an order with a number FUVNIVMQB.
I was contacted by e-mail in order to have a product removed. Until then, communication was fine. They removed the product(191€) they sent me the order and when I asked him to refund me then no answer in all my e-mails. Obviously this is an online store that relies on stealing as much as it can from its customers. Tragic service and I reserve all my legal rights in order to receive the amount of money they owe me.

17 January 2025
Unprompted review
Rated 1 out of 5 stars

Untrustworthy company

Bambinifashion has confirmed the receipt of the return, but after waiting for more than 1 month, there is still no refund. I tried sending 2 mails to them via hello@bambinifashion, but after a week, there is still no reply. It feels like an untrustworthy company.

18 January 2025
Unprompted review
Rated 1 out of 5 stars

Store Credit Unusable and No Customer Service Response – Very Disappointing Experience

I received my store credit after two months of waiting, but unfortunately, I’m unable to use it. The website appears to be either under maintenance or simply not functioning, as all product categories show a message stating "no products" available. This has been the case for quite some time now.

I have reached out to customer service multiple times over the past two weeks, but have received no response. This is highly frustrating and concerning, especially considering that the moment I received my store credit, the purchasing options on the website were disabled.

It feels almost suspicious that after I was given credit to spend, the website suddenly became inaccessible for any purchases. I would appreciate immediate clarification on this matter and hope to resolve this issue as soon as possible.

I hope they will respond and assist with providing a solution or explanation.

19 February 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful Return Experience...Never Again

I always had a great experience purchasing kids clothes from Bambini fashion. However, this time I bought from the newly introduced womens range. Unfortunately, I personally didn't think the item was of good quality and decided to return it. Bambini Fashion issued an email to select store credit / refund on 20th January - I selected refund. It's now the 17th February, my chaser emails are not being answered, and no sign of my refund.

17 February 2025
Unprompted review

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