Parcel arrived quite quickly but I had to pay CHF.35.00 Customs Duty. The T shirt is too big but I cannot return it as I would have to pay postage and an unknown amount of Customs Duty for Italy wh... See more
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Balardi Baby is a Cyprus-based baby brand offering high-quality, carefully selected products for little ones. We focus on comfort, safety, and style, bringing parents a collection that blends softness with practicality. Inspired by the warmth of Cyprus, our products are designed to make every moment with your baby special.
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The pair of Prada shoes I bought are so convenient! There is no discomfort when walking, and the appearance is very fashionable. Customer service is also very good and answers questions promptly.
Great service received item really quick and great quality
Overall, I am extremely happy and satisfied with my order and the experience throughout the online store. Everything is seamless, from purchasing, preparing the order to delivery every stage of which they keep you updated and posted. Would patronize again!
This is an absolutely scam website that purposely try’s to deceive the buyer into buying products that don’t look nothing like what you purchased or completely different size to what you ordered just so you can return the item for the return fee is usually $150 do not use this website it is a scam

Reply from Balardi net - all for your baby
The return fees are absolutely insane. Do NOT order from Balardi. I purchased a pair of trousers for £288, had to pay £80 in customs fees, and will now have to pay an £80 return fee, AS WELL as a £33 label fee.
I know the UK is not part of the EU anymore, but come on! Ordering from Australia is cheaper.
This is absolutely ridiculous and very poor customer service. You have lost a customer.

Reply from Balardi net - all for your baby
I received the item I purchased in perfect condition and exactly as your delivery service advised, Friday 27 September 2024.
Thank you so much for delivering to South Africa and for only allowing a courier company like RAM to deliver the package. Not only did we receive the package but it is in perfect condition.
Thank you so very, very much, I will definitely be purchasing items from your store again.
Worst customer service ever ! If you have to return an item they charge you an incredible amount, even when returning goods within the EU. I bought shoes for € 590, returning them would be € 165 plus label € 38. After this experience I will certainly never buy at Balardi.

Reply from Balardi net - all for your baby
Everything went very smoothly. The order process and the delivery were well managed and I was kept updated every step of the way. I would gladly buy from Balardi again.
Excellent experience!! Items arrived perfectly as pictured online and promptly, as per the promised shipping timeline. And for a better price when compared to other retailers online.
Thanks so much! I’ll be happy to purchase via Balardi again in the future.
great clothing selection with great prices excellent customer service dept ,,, outstanding all around !!
Couldn’t be happier uggs are beautiful arrived very quickly highly recommend
The worst luxury brand site I have ever shopped on. They charge you excessively for returns and even charge taxes within the eu if you are not careful and point it out to them. Products arrived very late. A company that has no respect for their customers.

Reply from Balardi net - all for your baby
Ordered item with rush shipping. 6 days later no item. I reach out to Balardi. Their customer service tells me I must submit a photo of my credit card, drivers license, and bank info. I do. They ignore me for 3 more days and accuse me of not submitting the info - which was insane to ask for in the first place given I had already paid with my credit card.
I request to cancel the order because it’s now been 8 days without my order status changing it item ever getting shipped. They refuse to cancel. Now I’m in a bank dispute over a $2,000 hoodie. Website is a scam if you are a USA resident. Stay away.

Reply from Balardi net - all for your baby
Scam do not trust. Returns are impossible even when following all the directives. Additionally, charges to return items include customes and dutiesn. DO NOT do business

Reply from Balardi net - all for your baby
Shopping at Balardi I am really satisfied because everything was in time and goods are the one that i choose and i am satisfied and i will shop online again there many designers clothes and discounts as well
any questions I've had were promptly answered by their helpful team. Their support ensures a smooth and enjoyable shopping experience.
I would like to thank Balardi’s team especially Dan for their concern and support as well ❤️
Absolutely delighted with my handbag and the service I got from Italy to the UK. Would have no hesitation in recommending to others. Thank you so much.
Balardi offers the best prices on luxury fashion.
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