Bakers Bands Limited Reviews 

301
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, finding them stylish, well-made, and comfortable. Many people highlight the fantastic service received, noting quick resolutions and helpful support. Reviewers also frequently commend the prompt and timely delivery of their orders. However, some customers experienced issues with order fulfillment, including items not arriving as expected or being delayed. A few people also reported receiving incorrect or faulty products, occasionally requiring replacements. Some reviewers also noted concerns about product durability or compatibility.

What people talk about most

Product

People report positive experiences with product quality, often praising the good quality, stylish appearance,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the good quality of watch straps,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and timely arrival of... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting easy ordering... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second magnetic loop band I’ve had for my Apple Watch and I can thoroughly recommend it. Great product very stylish matches the colour of the watch itself. Easily slipped on and off stays... See more

Rated 5 out of 5 stars

Great customer service! Gary Baker has his customers’ satisfaction paramount. I ordered a watch band but when it didn’t arrive in the stated time I asked for the status of my order. He thought it wa... See more

Rated 5 out of 5 stars

Bought a new metal strap for my Apple Watch, very pleased with the quality and looks great. Thanks for the advice and help given to enable me to take a link out to get a perfect fit, without which I w... See more

Rated 5 out of 5 stars

First class service throughout. Ordered 4 watch straps of which one for for granddaughter which required links to be removed, emailed Gary at Baker Bands asking for instructions on how to do this, I... See more


Company details

  1. Watch Store

Written by the company

At Bakers Bands, we know a thing or two about dressing up your smartwatch. We carry a range of straps for the Apple Watch and other smartwatches, keeping our clients in style. We specialise in bands and straps for smartwatches. We stick to our strength—and that’s focusing on offering top-quality bands & straps for smartwatches. Whether you’re an Apple Watch or Samsung Watch user, you’ll find a strap that suits your style & needs. And to keep everything interesting, we constantly update our collections with the latest bands—from solo loop & summer straps to genuine leather bands. Shop online with ease on our website. Browse through our website, and you’ll quickly find well-curated watch straps & bands. We have separate collection pages for products designed for Fitbit & Samsung smartwatches. And, of course, we put a premium on our Apple Watch bands. Whether you want genuine leather bands, Milanese loop bands or nylon sport loops for your Apple Watch, you’ll find a varied selection that will impress you. Enjoy looking at different options before buying one. Also, our website is Shopify ® Secure. You can rest assured knowing your data is highly encrypted as you check out. Your online orders and payments will be safe and secure. You can count on our customer support. Got questions about the products, shipping or returns? Feel free to contact us. Our email support is open Mondays through Fridays, from 8:30 AM to 5 PM. Kindly allow one to two working days for a reply.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(301)

138 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely item, swift delivery and great customer service!

Lovely item (leather watch strap)lovely colour, delivered quickly and safely. Excellent customer service as contacted them to ask for a different size instead of what I’d ordered, they responded very quickly and sent the right size immediately. Would buy from again without hesitation.

27 June 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

Disappointed with Communication and Delivery Issues

On the 9th of June, I placed an order with Baker’s Bands, requesting a 2-3 working day delivery via Royal Mail.

I requested tracking information, but it was not provided in the email I received in response. Instead, they simply confirmed that the order should be delivered on Thursday or Friday. As of today (16th June), the order has still not been delivered.

I have sent two separate emails since the original request and a message via Instagram, but I have yet to receive a response.

I would caution others to consider alternative options if timely delivery and clear communication are important to them.

17th June update - email received but does not mention anything regarding a replacement order - if you are sending then can I suggest you use a service that is next business day and not Royal Fail - if you cannot do this then please issue refund.

9 June 2025
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your order has not yet arrived—this is certainly not the experience we want for our customers.

After looking into this further with Royal Mail, we can see that the status is still showing as "Ready for Delivery." We’ve also sent you an email to confirm the delivery address, just to make absolutely sure everything is correct on our end.

As it appears your parcel may have been misplaced in transit, we will be sending out a replacement order to you at no extra cost right away. We sincerely apologise for the delay and any inconvenience this has caused.

Please rest assured that we are committed to making this right and ensuring you receive your order as soon as possible.

17/06 Update - the tracking is showing this has now been delivered. Unfortunately, the Royal Mail fell short of our expectations regarding delivery time. Once again, sorry for any inconvenience caused.

Kind regards,
The Bakers Bands Team

Rated 5 out of 5 stars

Fab stainless steel Apple Watch straps…

The stainless steel Apple Watch straps I have bought from this site, in different colours for myself and as gifts, have been great. Easy to adjust and fit with the wee tool.
I had to contact customer service and they resolved my query quickly.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Trader!

The very best test of a company is of how they behave when one of those little mistakes occur. They happens to everyone and to every trader.

The wrong band was dispatched (close but not close enough). It was put right immediately and the correct band arrived the very next day. My confidence in Bakers Bands was, as a result, greater than it was before the mistake happened.

Well done!

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Bought two bands

Bought two bands, 1 for series 7 and an Ocean copy for Ultra two - both Apple Originals had worn out and needed changing- @£85 a strap I looked for something else- and @ almost £50 less - the Baker Bands copy looks and feels identical, - delivery time was excellent and so were swift replies to questions via email - I have no problem giving a 5* review!

29 May 2025
Unprompted review
Rated 1 out of 5 stars

Broken strap and no communication

I have had a watch strap for less than two months which broke over a week over. I’ve emailed twice to the email address posted on other reviews with no reply or even acknowledgement. I have tried contacting via social media which just says to email. Not impressed and now had to pay another company for a new strap. Wouldn’t recommend or be back to use again.

Responding to the reply from the company. I’ve not had any email or sign of a refund so not sure where the email has gone.

3 May 2025
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Evening Lisa, thank you for taking the time to leave a review. I have checked our systems and I can see your email was responded to this evening and a refund has been processed. Sorry for any inconvenience caused. Kind Regards, Bakers Bands

14/05 update - Lisa it appears we have an issue with our emails reaching you. We have just responded to you on instagram which hopefully you can see.

Rated 5 out of 5 stars

Awesome to deal with

Awesome to deal with! Very quick delivery and rectified a Royal Mail issue very quickly , could not recommend more ! Great quality bands too

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, great communication, I accidentally ordered the wrong size band and they replaced it straight away, without any fuss. Top marks 👏👏

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and customer service!

I have ordered a few straps now for my Apple watch and I particularly like the nylon sports straps. They are great quality and comfortable to wear. In my latest order I was sent the wrong strap by mistake, I emailed and Gary was quick to reply and his responses were very helpful. He has issued me the correct strap free of charge. Would highly recommend for quality of product and great customer service.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Quality

I have a number bands from other suppliers none of which compare to the quality of Baker bands. If and when I change my Apple Watch I will not hesitate to buy my bands from Baker.
Highly recommend!

23 April 2025
Unprompted review
Rated 4 out of 5 stars

Great customer care

I ordered a magnetic band thats made for all sizes. The colour and material is beautiful. Its way too long snd goes too far around my wrist to hold the face in place. I emailed the company, got a quick and friendly response and a refund was issued. Thank you for good customer care.

30 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look