Bakers Bands Limited Reviews 

306
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and stylish design of the products, finding them well-made and accurately described. Many appreciate the fantastic range of options available, often recommending them for their comfort and perfect fit. The service is frequently highlighted as first-class, with quick and kind resolutions to queries, including prompt replacements and efficient handling of issues, and delivery is often noted as prompt and timely. However, some customers also noted occasional issues with their orders, including delayed deliveries or items not arriving as expected. A few other people also felt that certain products had quality problems, such as straps being faulty, not fitting correctly, or showing signs of poor craftsmanship and discoloration over time.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers pleased with the quality and... See more

Quality

People report positive experiences with quality, often praising the good quality of watch straps, with some... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and prompt... See more

Order

Consumers find order experiences to be ambiguous, with some reviewers reporting easy ordering processes and... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Strap arrived but no instructions and no link for online. On the positive they added a replacement awl to replace the one supplied and I needed it as the one supplied was bent. I hope the replaced pin... See more

Rated 5 out of 5 stars

This is the second magnetic loop band I’ve had for my Apple Watch and I can thoroughly recommend it. Great product very stylish matches the colour of the watch itself. Easily slipped on and off stays... See more

Rated 5 out of 5 stars

First class service throughout. Ordered 4 watch straps of which one for for granddaughter which required links to be removed, emailed Gary at Baker Bands asking for instructions on how to do this, I... See more

Rated 5 out of 5 stars

Great customer service! Gary Baker has his customers’ satisfaction paramount. I ordered a watch band but when it didn’t arrive in the stated time I asked for the status of my order. He thought it wa... See more


Company details

  1. Watch Store

Written by the company

At Bakers Bands, we know a thing or two about dressing up your smartwatch. We carry a range of straps for the Apple Watch and other smartwatches, keeping our clients in style. We specialise in bands and straps for smartwatches. We stick to our strength—and that’s focusing on offering top-quality bands & straps for smartwatches. Whether you’re an Apple Watch or Samsung Watch user, you’ll find a strap that suits your style & needs. And to keep everything interesting, we constantly update our collections with the latest bands—from solo loop & summer straps to genuine leather bands. Shop online with ease on our website. Browse through our website, and you’ll quickly find well-curated watch straps & bands. We have separate collection pages for products designed for Fitbit & Samsung smartwatches. And, of course, we put a premium on our Apple Watch bands. Whether you want genuine leather bands, Milanese loop bands or nylon sport loops for your Apple Watch, you’ll find a varied selection that will impress you. Enjoy looking at different options before buying one. Also, our website is Shopify ® Secure. You can rest assured knowing your data is highly encrypted as you check out. Your online orders and payments will be safe and secure. You can count on our customer support. Got questions about the products, shipping or returns? Feel free to contact us. Our email support is open Mondays through Fridays, from 8:30 AM to 5 PM. Kindly allow one to two working days for a reply.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

306 reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(306)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery, communication with customer services was quick and smooth. Great customer service.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I bought a leather link strap for my Apple Watch. Their despatch was fast and the strap looked great. Even though it was too large for my skinny wrist the customer service was fantastic. Highly recommended.

9 March 2025
Unprompted review
Rated 5 out of 5 stars

I had a problem with the fastener on…

I had a problem with the fastener on one of my many Bakers Bands …
I asked for a replacement and literally within 30mins I had a reply from Gary to say that a replacement was on its way …WOW … thats what I call EXCELLENT CUSTOMER SERVICE !!! Thank you so much Ann Nowland

9 March 2025
Unprompted review
Rated 5 out of 5 stars

Good quality band and great customer service

I recently ordered a Nike style sports band. Order confirmation was swift and I was informed with shipping updates via email. The band also arrived in 2-3 days which was perfect. When the band arrived it fit my watch perfectly. I also had a query about the band which I submitted through the contact us section on the website and I revived a reply within 2 days. Great customer service and good quality band. Would recommend and will be purchasing again from this company.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Great watch straps that fit perfectly…

Great watch straps that fit perfectly with my Apple Watch and at an affordable price! I went with the Velcro strap to allow for a comfortable fit, they do also dry quickly.

After just under 12 months the plastic clip broke, however I emailed and straight away a replacement was shipped out to me 1st Class. Excellent customer service!

1 March 2025
Rated 5 out of 5 stars

The Apple Watch leather strap looks…

The Apple Watch leather strap looks great and fits perfectly - but it was the immediate and personal reply to a query which made my purchase from Bakers Bands stand out. I couldn’t recommend them enough. Thank you - if only every online experience was like this!

26 February 2025
Unprompted review
Rated 5 out of 5 stars

My first choice for watch straps

I always purchase my watch straps from Bakers and they look good and are of good quality. The last strap I bought was a new Apple colour but when I received this the colour is not great. I contacted Bakers and they refunded immediately. Thank you.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with leather watch strap

Really happy with leather watch strap, received quickly, good quality and helpful customer service. Was a gift and was a bit concerned it wouldn't be a good buy but it looks so smart I am now going to get myself one too!

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Better than Apple!

First time ordering! Will be ordering again! Perfect fit to my watch! Great Quality, better than Apple genuine ones which charge a fortune they do!! Will defo recommend this company!

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Lovely watch strap

Lovely watch strap. First choice of colour was brighter than expected from website photo, but contacted Gary for exchange item and received with no quibbles.

Great seller and would definitely purchase from him again.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service!

Fantastic customer service!! I ordered the wrong colour and had lost the receipt. The item was replaced without issue and very promptly.
You can't get better than that!
Massive thank you to Gary at Bakers Bands Limited.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Exchange …

I contacted Baker Bands after receiving my watch band only to realise I had ordered the wrong size. I requesting assistance with arranging an exchange but today have received an email to advise the size needed is on its way free of charge. Certainly can’t complain at the customer service from Gary. Much appreciated.

6 January 2025
Unprompted review

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